Please give me the key sentence patterns for phone conversations in the hotel. Just give me seven or eight sentences. I need a Chinese-English translation. Please help me.

Guest: Hello, I’d like to check in please. Guest: Hello, I’d like to check in your hotel. Hotel staff: Certainly. Can I have the name please? Hotel staff: Of course, can you give me your name? Guest: Mr Harold Smith. Guest: Mr Harold Smith. Hotel staff: Ok, Are you checking out tomorrow? Guest: Yes, I am. That’s right. Hotel staff: Will you need a wake up call, sir? Guest: Yes please. At 6.30am. Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay. Your room number is room 502 on the fifth floor. Breakfast is from 6.30 to 9 o'clock in the morning. I wish you a pleasant stay. Guest: Thank you. Guest: Thank you. Guest: Good evening, I have a reservation under the name of Tomlinson. Hotel staff: Ok I've found it. Checking out on the 27th? Hotel staff: Ok I've found it. Found it. Is check-out on the 27th? Guest: That’s right. Guest: That’s right. Hotel staff: Can I take a credit card for the deposit? Hotel staff: Can I take a credit card for the deposit? Guest: Yes, sure. Also, I'd like a non-smoking room please. Guest: Yes, sure. . Also, please give me a non-smoking room. Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. Hotel staff: Certainly madam. This is your room key. Your room is on the left side of the 7th floor, room number 781. Check-out needs to be before 12 noon. I’d like to check in please. I’d like to check in. What name is that under? Are you checking out tomorrow? Can I take a credit card for the deposit? Breakfast is served between 8am and 9am. Breakfast is from 8am to 9am. Follow-up question: I want a local phone conversation...Thank you, Master. Answer: 1. Answer the outside call: 01. Pick up the phone after three rings, and clearly announce the hotel name in Chinese and English: Hello, Kunming Telecom International Technology Exchange Center! Good morning, 02. When transferring, to the caller: Please wait! Hold on, please! 03. When the phone is busy: Sorry, the phone is busy, please call again later.

Sorry, the line is busy. Please call back later! 04. When no one answers the transferred call: No one answers the call. Do you want to leave a message? There's no answer, Would you like to leave a message? 05. Transfer to guest room. Telephone: A. Who are you looking for? Who would you like to speak to? B. Sorry, there is no guest with this name. Sorry, there's no guest with that name C. Can you tell me whether he is a guest or a visitor? Excuse me for asking but is he a visitor or a hotel guest? 05. When the content is not heard clearly or you are not sure: A. Could you please say it again? Would you like to repeat the number ? B. Could you speak a little louder, please C. Please speak a little slower! Could you speak slowly, please? 07. The other party dialed the wrong number: I'm afraid you dialed the wrong number. This is the XXX hotel switchboard.

I'm afraid you dial the wrong number . here is xx hotel operator; 08. When calling from outside for detailed inquiries: I will transfer the call to the information desk for you; I'll put you through to the information desk 09. Caller Need to leave a message: A. Please tell me the content of your message; Could you please give me the message, sir / madam? B. Please rest assured that I will convey your message to Mr. / Ms. X. Thank you for your call. Goodbye! Thank you for calling, I'll relay the message to Mr./Mrs. 2. Acceptance of wake-up calls from hotel guests: 01. Can you tell me your name and room number? May I have your name and your room number, please? 02. What time do you need to wake up? Could you tell me what time would you like to get up? 03. Can I repeat your room number and wake-up time? May I repeat your room number and the time, sir / madam ? 04. Good morning (noon, good evening), sir / madam, this is your wake-up call, I wish you a nice stay! Good morning (afternoon, evening), sir / madam! this is your wake-up call, Have a good day to you (have a nice day)!