I have an emergency before I travel, but the hotel I booked told me I couldn't cancel it. What should I do?

I suddenly encountered an emergency before going out and wanted to cancel my reservation, but the hotel told me I couldn't cancel it. This is actually reasonable, because if you make a reservation, you will occupy this room. If you cancel the hotel suddenly, you will definitely bear the losses and there will be conflicts of interest. Most hotels won't let you cancel your reservation. Recently, however, many Ctrip hotels have introduced a "conditional cancellation" policy, that is, cancellation can be made free of charge 10 days before check-in, and cancellation before 6 pm on the day of check-in requires deduction of 10% room rate to make up for the loss, and cancellation cannot be made after 6 pm. This policy is also implemented in many hotels, so you can choose hotels with this policy before you travel in case of emergency.

Other platforms also offer "no reason to cancel the package", but at the same time they will bear some losses accordingly, but they can also get back most of the money. Therefore, it is best to choose a hotel that can unsubscribe and refund more than 70% of the hotel money. If it is some ordinary homestays, you may not be given a refund, and the refund will be settled through consultation with the parties.

There are also some online platforms that offer the option of canceling the reservation for free, which is very convenient for consumers and protects their rights and interests. Consumers who need it can buy it directly on the page, and the price may be higher, but they can cancel it at any time, so it is relatively beneficial to consumers.

Finally, when booking a hotel, you must choose a famous, affordable and well-received hotel. Don't choose a small hotel for the sake of petty gain, so you will lose out in the end, and you won't get a penny back in the end.