What should I do if tourists are forced to make purchases and the items are returned to the travel company but the travel company has been in arrears for too long?

If low-price tour groups force shopping, tourists have the right to request the travel agency to handle returns within 30 days after the end of the tour and advance the return payment, or refund the cost of separately paid travel items. If tourists fail to negotiate a settlement with the travel agency, tourists can solve the problem by applying for mediation, initiating arbitration, or initiating litigation. Legal basis: Article 35 of the "Tourism Law" Travel agencies shall not organize tourism activities at unreasonably low prices to deceive tourists, and obtain kickbacks and other illegitimate benefits by arranging shopping or separately paying for travel items. Travel agencies that organize and receive tourists are not allowed to designate specific shopping venues and are not allowed to arrange additional paid travel items. However, this is excepted if it is agreed upon by both parties or requested by the tourist and does not affect the itinerary arrangements of other tourists. If a violation of the provisions of the previous two paragraphs occurs, the tourist has the right to request the travel agency to handle the return of the goods within thirty days after the end of the travel itinerary and advance the return payment, or refund the cost of separately paid travel items. Article 92 of the "Tourism Law of the People's Republic of China" If a dispute arises between tourists and tourism operators, it can be resolved through the following channels: (1) Negotiation between the two parties; (2) Submission to the consumer association, tourism complaint acceptance agency or Relevant mediation organizations apply for mediation; (3) submit to an arbitration institution for arbitration based on the arbitration agreement reached with the tourism operator; (4) file a lawsuit with the People's Court.