Traditional Culture Encyclopedia - Travel guide - Can I return the money if the travel contract is not signed?
Can I return the money if the travel contract is not signed?
legal basis:
article 92 of the tourism law of the people's Republic of China * * * disputes between tourists and tour operators can be resolved through the following channels:
(1) both parties negotiate; (2) apply for mediation to consumer associations, travel complaint handling agencies or relevant mediation organizations; (3) submit them to arbitration institutions for arbitration according to the arbitration agreement reached with tour operators.
(4) bring a lawsuit to the people's court.
article 67 if the travel itinerary is affected by force majeure or events that cannot be avoided after the travel agency and the assistant have paid reasonable attention to their obligations, it shall be handled according to the following circumstances:
(1) if the contract cannot be continued, both the travel agency and the tourist may terminate the contract. If the contract cannot be fully performed, the travel agency can change the contract within a reasonable range after explaining it to the tourists. If the tourists do not agree to the change, they can terminate the contract.
(2) if the contract is terminated, the tour organizing agency shall, after deducting the non-refundable fees paid to the local agency or the performance assistant, return the balance to the tourists. If the change is the same, the increased fees shall be borne by the tourists and the reduced fees shall be returned to the tourists.
(3) If the personal and property safety of tourists is endangered, the travel agency shall take corresponding safety measures, so the expenses incurred shall be shared by the travel agency and tourists.
(4) If tourists are stranded, the travel agency shall take corresponding resettlement measures. Therefore, the increased room and board expenses shall be borne by the tourists, and the additional return expenses shall be shared by the travel agency and tourists.
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