Zhuhai Tourism Management Regulations

Chapter 1 General Provisions Article 1 In order to strengthen the management of the tourism industry, protect and rationally develop and utilize tourism resources, safeguard the legitimate rights and interests of tourists and tourism operators, and promote the development of the tourism industry, in accordance with relevant laws and These regulations are formulated based on the actual situation of this city. Article 2 The term "tourism industry" as mentioned in these Regulations refers to the industry that utilizes tourism resources and tourism service facilities to engage in tourism solicitation and reception, and provides tourists with comprehensive services such as sightseeing, transportation, accommodation, catering, shopping, and entertainment. Article 3 Units and individuals that develop and construct tourism resources, engage in tourism operation and management, and participate in tourism activities within the administrative area of ??this city shall abide by these regulations. Article 4 The Municipal People's Government shall regard tourism as an important industry in this city and strengthen its leadership over the tourism industry; strengthen the construction of tourism infrastructure; encourage and support investment in the development of tourism resources; establish tourism education programs to improve the quality and quality of tourism practitioners. Service quality; take effective measures to promote the coordinated development of tourism and related industries.

The Municipal People's Government should establish a tourism development coordination system and convene relevant departments regularly or irregularly to resolve major issues in tourism development in a timely manner.

Relevant government departments should, within the scope of their respective responsibilities, coordinate with the tourism authorities to manage the tourism industry and jointly create a civilized, orderly, clean and beautiful tourism environment. Article 5 The departments in charge of tourism authorized by the municipal and county (district) people's governments (hereinafter referred to as the tourism authorities) are responsible for the overall planning, macro-control, comprehensive coordination, supervision and inspection of the tourism industry in the administrative areas under their jurisdiction. Article 6: The development of tourism should take into account social, economic and environmental benefits, highlight local characteristics, and give full play to the advantages of tourism resources. Chapter 2 Protection and Development of Tourism Resources Article 7 The term “tourism resources” as mentioned in these Regulations refers to resources that are attractive to tourists, can be developed and utilized for the development of tourism, and can produce social, economic and environmental benefits. Natural landscape and cultural landscape. Article 8 The municipal and county (district) tourism authorities are responsible for the census and assessment of tourism resources in the administrative areas under their jurisdiction, and under the unified leadership of the government, organize the formulation of overall plans for the protection and utilization of tourism resources, and incorporate them into the overall city plan. Article 9 The development and utilization of tourism resources shall adhere to the principles of unified planning, rational development, environmental protection, and scientific management. Article 10: No unit or individual may develop tourism resources without authorization, destroy the ecological balance or pollute the environment, or damage natural landscapes, cultural landscapes, and historical and cultural heritage. Article 11 When constructing tourist attractions, hotels, amusement parks, cruise ships, tourist cableways and other tourism projects, written opinions from the tourism authorities must be sought before they can be submitted for approval in accordance with relevant regulations. Article 12 The term "hotel" as mentioned in these Regulations refers to hotels, hotels, resorts, guest houses, etc. that have independent legal personality, carry out business activities, and provide services such as food and accommodation to tourists. Chapter 3 Operation and Management of the Tourism Industry Article 13 The term “tourism operators” as mentioned in these Regulations refers to legal persons, other organizations and individuals who are exclusively or mainly engaged in tourism business activities. Article 14 Those engaging in the following tourism business must apply to the tourism authorities:

(1) Travel agencies;

(2) Hotels and hotel management companies;

(3) Tourist attractions and man-made tourism projects;

(4) Designated tourism service units;

(5) Tourism consultation;

(6) Other tourism business operations stipulated in laws and regulations.

The tourism authority shall make a decision on approval or disapproval within 15 days from the date of receipt of the application. If approved by the tourism authorities, the industrial and commercial registration procedures shall be handled in accordance with relevant regulations.

Any unit or individual that fails to complete the registration procedures as required shall not engage in tourism business. Article 15 Tourism operators enjoy the following rights:

(1) Operate independently in accordance with the law;

(2) Establish and participate in tourism industry associations in accordance with the law;

(3) Refuse illegal fees or apportionments;

(4) Refuse to forcefully sell goods or forcefully relocate people;

(5) Refuse inspections by persons without legal inspection certificates;

(6) Report and accuse units and individuals that infringe upon their legitimate rights and interests;

(7) Other rights stipulated in laws and regulations.

Article 16 Tourism operators shall fulfill the following obligations:

(1) shall not engage in business that is inconsistent with the business scope;

(2) shall not use illegal means to solicit tourists; Illegal and criminal activities that occur within the unit shall be stopped and promptly reported to the public security organs;

(3) Publicly disclose service items, service standards and service prices, and shall not use advertising or other means to deceive or mislead tourists; strictly The service items, service standards and service prices agreed in the contract shall not be changed without authorization except for force majeure;

(4) Respect tourists’ right to independently choose goods and services, and shall not seduce, entangle or force tourists to Purchase tourism products and receive services;

(5) Not transfer business risks to tourists in contracts or other forms;

(6) Accept the quality of services provided by the tourism authorities , supervise and inspect tourism safety, service charges and other operating conditions, and submit tourism statistical reports and other information in accordance with relevant regulations;

(7) Establish a safety and security system to ensure the personal and property safety of tourists, and notify them in a timely manner Tourists should take effective protective measures against dangers that may occur during travel;

(8) Honesty and fair competition, and no solicitation or competition at a price lower than normal cost. sales and shall not disrupt the order of the tourism market in any form.