Refund notices have been issued in many places in Shandong. Who can apply for a refund?

Endemic epidemic caused by imported cases has occurred in many places. The situation of domestic epidemic prevention and control is more severe and complicated, and the pressure of prevention and control continues to increase. The Shandong Provincial Department of Culture and Tourism issued the Notice on Forwarding the General Office of the Ministry of Culture and Tourism on Actively Responding to the Disease Epidemic in novel coronavirus and Further Strengthening the Inter-provincial Tourism Management, which further strengthened the prevention and control of the disease epidemic in novel coronavirus by the cultural tourism system, prevented the epidemic from spreading and strengthened the inter-provincial tourism management. Towns (streets) should quickly convey the notice to the after-school training institutions under their jurisdiction, organize personnel to carry out daily inspection and supervision, and severely investigate and deal with after-school training institutions that disobey management, carry out offline training and organize other assembly activities according to laws and regulations, and submit them to relevant departments for blacklisting, and incorporate them into joint punishment for dishonesty according to procedures. Relevant departments directly under the county should carry out their duties, make concerted efforts, and do a good job in supervising off-campus training institutions in the county in conjunction with the education department.

Each training institution shall post a notice of suspension of classes in a prominent position at the entrance of the offline entity to ensure that every student and parent are informed, and properly handle the refund to ensure as many refunds as possible; During the suspension of training, all training institutions should thoroughly rectify and disinfect the internal and external environmental sanitation in strict accordance with the requirements of epidemic prevention and control policies, and implement and cooperate with the requirements of epidemic prevention and control. We should deeply understand the importance of this work and firmly establish? People-oriented, life first? Guide travel agencies and online travel enterprises to obey the concept of serving the overall situation, strictly follow the relevant requirements of the Guide to Epidemic Prevention and Control Measures, do a solid job in epidemic prevention and control, and resume the operation of travel agencies in an orderly manner.

Properly handle matters such as tourists' itinerary adjustment and refund according to law, and safeguard the legitimate rights and interests of tourists and tourism enterprises. Advocate the new fashion of not holding large banquets, and control family dinners below 10. Banquet organizers should file with the local market supervision bureau one week in advance. No banquet with more than 50 people may be held at a time. Strengthen the on-site inspection of the banquet organizers. Law enforcement officers should check the epidemic prevention plan, epidemic prevention conditions and epidemic prevention materials of the banquet organizers within 3 days after receiving the recorded information. The organizer of the banquet should sign a commitment letter on epidemic prevention. Personnel in high-risk areas are prohibited from participating. People in risk areas who participate in large-scale dinners should issue a negative report on nucleic acid detection within 3 days and report it for the record.