What preparations should a tour guide make before taking a tour?

First, look at the list and itinerary of tour groups;

The itinerary of regular travel agencies should be very complete, and there should be the following points: the contact information of the guests and the name of the team leader; Driver's contact information, pick-up place and time, tour route, children's charging standard, pick-up place and time, guests' special needs, detailed scenic spots, cost list, name of ground agency, contact information of reception guide, name, payment method, contact information of planned adjustment, etc. ?

When the tour guide receives the plan, he should read it carefully; If you don't ask Chu, please consult Ji Diao in time and don't enter the group with a question mark; Maybe Ji Diao is very busy at this time, and she can't think of many things, but you must think of it and ask all the situations clearly. ?

For example, it's my first time to join a league, and my master is leading a female group from Guangxi. So we must first find out what the characteristics of this female group are and what the personality of this Guangxi person is. Military strategists say that knowing ourselves and knowing each other is invincible, not to mention it is like a small-scale war of resistance, hehe.

Second, prepare the materials:

Money, guide flags, hats (bags), speakers, etc. Everything a tour guide should bring before leaving the tour group is necessary material. In addition, you should also prepare personal belongings on the first day of departure: toiletries (you can have them if you stay in a hotel), clothes change (you can usually change clothes every two days to give you a fresh feeling) and skin care products (you will know how important this is, especially for female tour guides). ?

Everything should be ready, but remember to "pack lightly", prepare a backpack or light bag to put these luggage, and also prepare a small office bag or wallet to put mobile phones, address books, plans, group money and so on.

Third, be mentally prepared:

This kind of psychological preparation should be divided into two types: first, I think the most important thing should be self-confidence; The most common psychology before leaving the group is nervousness. In fact, this is understandable, but not necessary. We should make it clear that the dispatcher should make more comprehensive and thoughtful arrangements for the team before the tour guide leaves the group. There are no special circumstances, and there will be no problems in the big links. In addition, since travel agencies choose to take tours, they should believe that they still have the corresponding conditions; ?

What else is there? Admittedly, there must be enough preparation for hardship. The book "Tour Guide Business" cannot cover all kinds of problems encountered by tour guides. For example, tourists make trouble without reason, trains are late, tourists get food poisoning, planes are changed, and cars break down halfway. Many things are unimaginable. Being a local escort is a very test of basic skills, because sometimes the journey from the urban area to the tourist area is as short as three or four hours and as long as n hours. If you are a person who doesn't want to deceive yourself, please respect yourself and your guests during such a long journey. In order to make your team work colorful, you should be aware of it. ?

Before leaving the group, be sure to ask other tour guides about some road conditions, driving distance, hotels, restaurants and so on. These contents can't be found on the Internet, because many contents on the Internet are unprofessional and irresponsible. You can read books online, take notes and organize your thoughts. ?

We should also prepare some stories, jokes, etc. Let long-distance travel be explained and entertained. Don't let the guests sleep after watching TV. Such a tour guide looks down on you and is irresponsible. If you really feel speechless, please treat tourists as your friends, talk about your school life and your experience, and remember not to form the habit of "dumb group".