Traditional Culture Encyclopedia - Travel guide - The difference between tourism service and management and high-speed rail flight attendants

The difference between tourism service and management and high-speed rail flight attendants

Different service contents have different service characteristics.

1, service content. Tourism service and management services include tour guide business, scenic spot management, travel agency management and tourism product design. The service content of high-speed train attendants is to maintain train safety, protect passengers' lives and property, and guide passengers to enter the station and check tickets.

2. Service features. Tourism service and management service are characterized by comprehensiveness, directness, emotion, timeliness, adaptability and artistry. The main characteristics of high-speed rail crew are safety, comfort, speed, punctuality and quality service.