Traditional Culture Encyclopedia - Travel guide - Can I return the hotel I booked because of the epidemic?
Can I return the hotel I booked because of the epidemic?
Legal Basis: Notice on Properly Handling Disputes Related to Epidemic Travel Contracts According to Law If the travel contract is terminated due to the epidemic situation or epidemic prevention and control measures, the tour operator shall negotiate with the tourists for a refund. If negotiation fails, the tour operator shall refund the expenses to the tourists after deducting the ground connection or other expenses that must be paid. Tourism operators shall coordinate the refund of the fees to the tour groups and performance assistants, and provide evidence that the relevant fees have been paid and cannot be refunded, so as to minimize the losses suffered by tourists due to the epidemic situation or epidemic prevention and control measures. If the fee cannot be refunded in time due to objective reasons, the tour operator shall issue a written commitment on the refund period.
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