The latest requirements of Expo for the elderly.

Morning News: Older people over 75 years old and disabled people with mobility difficulties can give priority to using the green channel to visit the Expo Pavilion. Recently, the organizer of Shanghai World Expo announced the standard of green passage, which attracted the attention of visitors. In order to help tourists accurately understand and standardize the use of the green channel, the person in charge of the visitor service center of the Shanghai World Expo Bureau answered a reporter's question yesterday and made a detailed interpretation of the green channel standard.

New standard of green channel

Each exhibition hall can refer to the implementation.

Q: After the release of the green channel standard, why are the release standards of some venues still different?

A: The green channel standard announced this time is the result of consultation among all exhibitors. The standard stipulates that two special groups of people (the elderly over 75 years old and the disabled with walking difficulties) can give priority to using the green channel. This is the basic standard finally formed by the organizer according to the operation of the park, after many consultations with exhibitors and approval by the exhibitors' steering Committee. All exhibitors are recommended to refer to it, but it is not mandatory. As the organizer, we hope that the basic standards of green passage in all venues will be as uniform as possible, but it is normal that some venues may implement stricter green passage standards than those announced by us according to the characteristics and conditions of their own venues. To use the green channel, it is really necessary to fully consider the reception capacity of different exhibition halls, and ask visitors to cooperate.

The weather is hot and there is a lot of passenger flow.

Pregnant women and babies are advised to visit the park cautiously.

Q: The new green channel standard no longer takes pregnant women and babies as preferential targets, which has caused some objections. In addition, we also see that some venues also open up green channels for pregnant women and babies. What happened?

A: This time, the focus is to include the disabled and elderly visitors in the use of the green channel, which is the result of consultation among all exhibitors. On the one hand, it follows the practice of previous World Expo, on the other hand, considering the large passenger flow and the increasingly hot weather in the park, it is suggested that pregnant women and too young children carefully arrange garden activities.

As for some venues that still open green channels for pregnant women, this is also a decision made by each venue according to its own situation. From the perspective of Expo organizers, we encourage and appreciate exhibitors to appropriately expand the beneficiaries of the green channel based on existing standards and their own conditions.

I hope tourists will cooperate.

Obey the rules and be civilized and knowledgeable.

Q: As the organizer of the World Expo, what are the things that need to remind tourists to use the green channel?

A: Because of the different facilities in the pavilions of the Expo, not every pavilion has a green passage. I hope tourists can understand and cooperate. At the same time, visitors who use the green channel should be polite, consciously abide by the regulations of the exhibition hall and visit in an orderly manner.

According to the operation of the park, Expo organizers will further strengthen communication with exhibitors, actively strive for the understanding and support of exhibitors, and constantly improve the construction of green channels to facilitate more visitors.

The pavilion follows the new standard of green passage.

Saudi Pavilion, Spanish Pavilion, British Pavilion

"The green channel should be provided to those who really need it."

Since July 1, some pavilions of the Shanghai World Expo have followed up and referred to the new standards of the Expo Bureau on green passages. National pavilions such as the Saudi Pavilion, the British Pavilion and the Spanish Pavilion, as well as popular enterprise pavilions such as the Petroleum Pavilion and the Coca-Cola Pavilion, are all implemented with reference to the new regulations.

Saudi Pavilion is one of the earliest pavilions to implement the new standard of green passage of Shanghai World Expo Bureau. I saw a sign at the entrance of the green passage on the north side of the Saudi Pavilion, which read: "Old people over 75 years old and physically disabled people must provide corresponding documents to pass through the green passage", and the announcement of the Expo Bureau on the new standard of green passage was posted below. At noon yesterday, the reporter saw here that the queuing situation of the green channel of the Saudi Pavilion was not as good as that of 1/3 in previous peak hours. Mr. Liu from Xinzhuang Town, Minhang District, pushed his 80-year-old mother to sit in a wheelchair and lined up in the green channel. It took the mother and son about 15 minutes to walk to the gate of the Saudi pavilion. "The new standard is very necessary and should provide a green channel for those who really need it."

The reporter saw in the Spanish Pavilion, which also implements the new standard of green channel, that the team of green channel has also been greatly shortened. A volunteer from Spain to maintain order told reporters that the new standards have also reduced their pressure. "Now, according to the new standard, the number of people queuing in the green channel is greatly reduced."

The British Pavilion has also begun to implement new standards. The newly revised green passage sign stipulates that only three types of people can take the green passage: disabled people in wheelchairs, disabled people with mobility difficulties and elderly people over 75 years old. Chu jingwei

France Pavilion, Italy Pavilion, Sweden Pavilion

Relatively loose, there is a green channel, and pregnant women are still released.

The reporter learned yesterday that some pavilions did adopt diversified and humanized schemes on the basis of the new standards. The Swedish Pavilion, which will resume the green passage today, said that pregnant women and babies were still released at the initial stage of resuming the green passage. The Spanish Pavilion, which has implemented the new standards, still allows pregnant women and young children to pass through the green channel. The staff also said that if the escort happens to be a family of three, it will be released as appropriate.

At present, the French Pavilion and the Italian Pavilion still implement relatively loose green channel standards. Old people over 70 years old, disabled people, pregnant women, babies, etc. Through the green channel, the entourage can be relaxed to two people. Fang Fang, director of the French Pavilion, said: "The green passage of the French Pavilion has been very smooth, so we are willing to help more people who need special care." Chu jingwei

Norway Pavilion, Ireland Pavilion

Study new standards and choose the right time to restore the green channel.

The Norwegian Pavilion, which is still closing the green channel, is actively negotiating with the Expo Bureau, saying that it will take the opportunity to restore the green channel; The Irish Pavilion, which also closed the green channel, said that it would decide whether to resume the green channel after studying the new standard of green channel and the pavilion's own situation. Chu jingwei

◎ Expo service improvement measures

More humane and thoughtful.

Just to make you more satisfied.

China International Import Expo(CIIE) has been open for 64 days, and the service is constantly improving to make tourists feel as comfortable as possible.

● Strengthen information release.

57 electronic display screens are installed in the park and at the entrances and exits, and the total number of information display screens in the park reaches 2 14. Organizers strengthen the information release work, and timely release it through display screens and broadcasts such as entrances and exits of the park, communities, squares, traffic stations, etc.

● Increase ticket outlets.

In order to further facilitate the general public to purchase tickets, Shanghai Railway Bureau, An Baili Group, Haode Convenience, Hualian and Rosen are added as designated agents for ticket sales in Shanghai on the basis of the original four major agents and other ticket outlets.

● Add low-priced mass fast food.

According to the problems reflected by tourists, such as insufficient catering supply and high prices in some restaurants, the organizers of the World Expo increased the outlets of low-priced and medium-priced food, and added 88 outlets of mass fast food and temporary food in the park.

● Optimize the team visit service.

In recent years, the number of tourist groups has gradually increased, accounting for 30% to 40% of the total visitors in the same period. On the premise of not affecting the admission of individual tourists, the organizer will further optimize the admission and mode of group tourists to facilitate their admission.

● Bus lines extend to the best practice area.

In view of the unbalanced passenger flow in Pudong and Puxi, the organizers made great efforts to improve the hardware facilities, extend the bus lines in the park to the urban best practice area, and increase the number of vehicles and flights. Chu jingwei