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, enter the phone settings-system upgrade interface to check whether it is the latest version;

2. Clean up the garbage cache in the mobile phone I housekeeper, speed up the background program cleaning with one click, restart the mobile phone, and then connect to a stable WiFi network and wait for about 5 minutes to see if it is restored;

3. Enter the theme of mobile phone I-My-Theme, and the application system comes with the default theme resource usage view. At the same time, you can clear the data and cache view in the settings of the mobile phone-more settings/applications and permissions-application management/applications (all)-more-display system process-vivo desktop/standby desktop;

4. Enter Settings-More Settings/System Management-Restore Factory Settings/Backup Reset-Try to restore all settings (it is recommended that you back up important data such as contacts, information and pictures in your mobile phone, and WeChat may need to log in again);

5. If the above operations are not improved, it is suggested to consult the manual online customer service in vivo official website-Service-Intelligent Customer Service to further confirm the investigation.