What conditions do Handan high-speed rail volunteers need?

I. Requirements and Contents of High-speed Rail Volunteers Recruitment

Second, the service content

1. Guidance and consultation. Volunteer services such as ticket purchase (refund) guidance, train information consultation, waiting guidance, transfer guidance and direction consultation are carried out.

2. Order maintenance. Carry out safety assistance, civilized persuasion, boarding and descending guidance, entry (exit) station guidance, safety publicity and other order maintenance and passenger guidance work. Advocate civilized travel, carry out environmental maintenance and civilized publicity, and distribute publicity materials.

3. Focus on helping. Carry out bag service for sick and disabled pregnant passengers of all ages, barrier-free boarding and alighting service for disabled people, rescue (rescue) for needy passengers, green channel relay, etc. To provide intimate service for passengers with inconvenient travel.

4. Convenience and benefit the people. Carry out portable charging, lost and found, hot water supply, emergency medicine box and other services.

5. Emergency rescue. When passengers are stranded due to extreme weather or other emergencies, assist relevant units to carry out emergency volunteer services such as emergency rescue, guidance and appeasement, and logistics support.

Third, the recruitment target.

Anyone who has reached the age of 18, is in good health and has the corresponding basic quality and ability, and can participate in youth volunteer service; Anyone who abides by national laws and regulations and the relevant provisions of the Youth Volunteers Association may apply for registration as an individual member of the Youth Volunteers Association of Yanping District with the approval of the District Youth Volunteers Association.

Fourth, service guarantee.

1. Clothing, catering and travel during voluntary service shall be arranged by the Youth League Committee.

2. The Communist Youth League Committee and the depot will jointly organize volunteers to carry out passenger service and emergency assault training. The contents include: passenger guidance and consultation; Real-name registration system registration system ticket inspection process; Dredge passenger flow and maintain the order of up and down; Emergency services such as passenger detention and sudden illness.

3. Volunteer service time can be included in college summer volunteer service hours and social practice hours. It will also receive a commemorative certificate of "Youth Volunteer Service" issued by the National Railway Youth League Committee and the National Railway Youth Volunteers Association.

Verb (abbreviation of verb) requirements for voluntary service

1. Smile service, thoughtful and meticulous.

Smiling is the best business card and the best way to communicate. Quality service starts with a smile. While serving with a smile, volunteers should be meticulous, pay attention to observation, be anxious and think about what others think. The best service is spiritual communication.

2. Honesty, punctuality and loyalty.

Honesty and punctuality are the basis of winning respect, punctuality is the basis of honesty and punctuality is the most basic requirement for volunteers. Every high-speed rail volunteer should fulfill his duties and stick to his post, which is not only the obligation of volunteers, but also the requirement of integrity.

3. Seriously perform their duties.

Volunteers should complete every service task and do their duty. To ensure the smooth communication tools. If you encounter problems or emergencies that you can't solve, you should seek the support and help of the person in charge of the station and the person in charge of the Youth League Committee, and provide voluntary services as required. Volunteers can't receive visits from relatives and friends, and can't engage in entertainment and leisure activities such as reading newspapers, reading magazines and listening to music that have nothing to do with volunteer service.

4. Enhance safety awareness

During the on-the-job period, volunteers should raise safety awareness, pay attention to protecting personal and property safety, and contact the person in charge in time to get support and help in case of emergency.