Traditional Culture Encyclopedia - Weather forecast - How do stewardesses entertain first-class passengers in Japan? what do you think?
How do stewardesses entertain first-class passengers in Japan? what do you think?
In order to better understand JAL's excellent service, let's start with check-in. After arriving at F Island, a staff member will guide the baggage to be checked and take it to the first-class lounge to rest.
When you enter the lounge, you can freely choose to read magazines or eat Japanese snacks. There are so many drinks here that you can drink them at will. In addition, the lounge also provides massage services, although they are all older aunts, but the techniques are absolutely first-class.
When boarding, first-class passengers have a special covered bridge passage. When boarding the plane, a smiling Japanese lady will greet them and guide the passengers to their seats.
Then they will take the initiative to ask the passengers if they want to take some photos as a souvenir. JAL's first class is more luxurious and the seating space is larger, so there are indeed some photographers. If you need to satisfy a man's small vanity, the flight attendant will fully cooperate.
After the selfie show, four stewardesses will go to the passenger seat and introduce themselves. One will bow deeply and whisper, which is very intimate and feels good.
After the plane takes off, my sister will send hot towels and a wine list, but the so-called wine list is just a kind of champagne in the wine salon. This kind of wine is not cheap, a bottle costs nearly 500 dollars.
Then before meals: prawns stuffed with fish eggs, purple sweet potatoes and goose liver pills. After eating snacks, my sister will immediately send Japanese snacks and ask whether to eat western food or Japanese food for dinner.
You can also mix them freely, depending on your taste. As long as there is one on the plane, Miss Jie will try her best to satisfy it.
JAL's first-class dishes are still very rich, and rice is also cooked on the plane, which is absolutely fresh. After dinner, I will serve Japanese dessert. At this time, Miss Michelin will recommend Michelin's signature dessert-steamed pudding in Liu Mu.
After dinner, the stewardess will bring pajamas and toiletries. After the customers finished washing, the cabin lights out, and the ladies who have been busy for a long time finally have time to rest.
If passengers are not sleepy, they can choose to eat snacks, drink water or watch movies to kill time.
If you have a good appetite and are hungry halfway, you can continue to order something to eat, such as Lamian Noodles and sandwiches. JAL can definitely manage enough food at any time as long as it can eat.
JAL has a long voyage, so I won't go into details next time when the service is similar. When getting off the plane, Miss Jie warmly bid farewell to the passengers, which made people reluctant to part. In short, JAL's details and services are still good, and the experience is good!
Since the ticket price is 369, no matter which country, since passengers pay a high price to buy tickets, they deserve warm service, and so does Japan.
Japanese first-class stewardess: from attitude to service, considerate and thoughtful.
The National Day movie "Captain", which is being shown recently, is a real case in which an airplane crew calmly faced an airplane accident by virtue of their professionalism, and it has been adapted and filmed.
In the movie, a first-class passenger said to the stewardess in an arrogant tone, "What's the air like? Just a waiter! " "Of course, at the end of the film, the abusive passengers took the initiative to apologize and apologized for their previous behavior.
But it also reflects a phenomenon: flight attendants, as the all-round guardians of passengers during the flight, are always misunderstood as only serving tea and pouring water.
However, this is also very understandable. After all, the accident probability of the plane is too small to use the "professional knowledge" of the flight attendant. So in normal flight, we usually only pay attention to the service of flight attendants. As a country famous for its precise and meticulous service, Japan's flight attendant service is also very meticulous.
Take first-class customers as an example. When you buy a first-class ticket to board the plane, you are greeted by one-on-one private service. Before the passengers board the plane, the stewardess will get on the plane in advance to help the customers make the bed, spray soothing perfume on the seats and sprinkle petals on the tidy bed.
It is said that if passengers have physiological needs, flight attendants will warm their beds in advance. This kind of warm bed is not the warm bed of an ancient maid in China, but to help you warm the quilt. Don't think too much. It's like adding an electric blanket and then taking it off a few minutes before boarding.
In addition to the above, kneeling service is also a major feature of Japanese flight attendants. In the traditional concept of China people, our knees can only kneel to our parents, and others are making fun of our dignity.
But in the eyes of the Japanese, kneeling is just to express their extreme respect and deep apology. Although there should be no distinction between high and low, in fact, the first-class guests look very "distinguished", so the stewardess will take the initiative to kneel down and listen when serving.
If you have money and want to experience the feeling of being an emperor, you can try first class in Japan. It can be said that the service is supreme and the voice is soft.
After the service, let's take a look at the hardware facilities of Japanese first class. JAL's new first class has eight seats, and its private box is a semi-closed suite.
Large space and comfortable seats. The newly upgraded seats pay more attention to the privacy and comfort of passengers, and the interior decoration is also everything.
After the passengers are seated, the stewardesses in the first class will come to their seats, greet each other and introduce themselves. If the passenger needs it, she may bring a blanket, headphones, etc. Before you speak, it's too human.
There are also rumors that in terms of beverages, according to the regulations of Japan Airlines, alcoholic beverages are not allowed at Japanese airports before take-off. But as a first-class customer, you can make an exception and ask for drinks.
Of course, the flight attendant can't stare at you all the time during the flight, which is a bit creepy. So after arranging the passengers to sit down, they retreated behind the curtain with a smile.
However, flight attendants will regularly check the cabin, pay attention to the detailed needs of each passenger, and provide timely assistance. Moreover, the English level of Japanese flight attendants is also very commendable, and its bow apology service is remarkable compared with any country.
▲ flight attendant map
Different from the ridicule of western countries, Japan's service industry adheres to the purpose of "customers are God". As long as you get on the plane, they will be quietly at your disposal. Although I have never been in first class in Japan, I don't think the experience will be bad.
There is not much difference between first class flight attendants and economy class flight attendants. Not only flight attendant service, in fact, first class also has some "privileges", but it is also very expensive. What's the first class like in Japan?
The most representative of Japan Airlines is the so-called All Nippon Airways (ANA), which has a high reputation both on the route and in the world, and the punctuality rate is very high, so the author takes ANA as an example to introduce the first class in Japan to readers.
When you check in, you can feel the obvious difference between first class and economy class. First class is a special check-in window. Even if there is a long queue in the economy class window, the special check-in window for first class will not open. However, if you have a ANA gold card, you can also enjoy a special check-in port. There are others. Here are two. )
There is a special lounge after check-in. If you have enough time, you can wait for the plane to board in the lounge. Of course, wifi, fruit and drinks are available.
All the food and drinks are free. You can help yourself to a buffet. In the ANA First Class Lounge at Narita Airport, there are also meals from Lamian Noodles and Oolong Noodles, which will be made on-site for passengers who order Lamian Noodles and Oolong Noodles.
The next difference is the seat of the plane. According to different models, the seat design is also different. The picture above shows a room-style chair, which can be adjusted, sitting or lying down.
This seat is designed to be interactive, and the front is specially set as a no-man's land, where you can put your feet. It is best to go to distant places such as Hawaii or Europe, because you can sleep lying down.
Next is the in-flight catering service. There are many choices for dining, western or Japanese, and fresh sashimi.
Occasionally, I will give you a small card that says "welcome back" and welcome you back when I say hello. This Japanese sentence is usually said by my wife to my husband or family when I go home, but it is occasionally used in the service industry. But on the plane, it is really seldom used. The stewardess of ANA will say "welcome home" to you, but only for the same day.
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Japan is a country with very thoughtful service, from street stalls to flying. Every service will make you feel at home. There are different seats on the plane, such as first class and economy class, so how do flight attendants "entertain" first class passengers in Japan? Maybe what they did was beyond our imagination.
Social development is getting faster and faster. After stepping into a new era from the old days, people are generally rich, and travel has changed from walking and cycling in the old days to cars and planes. Business people with better living conditions generally travel by plane. The beautiful scenery along the way and the thoughtful and meticulous service attitude of the flight attendants on the plane make passengers unable to pick out any faults. The price of air tickets is relatively high, especially for first-class guests, but the difference in treatment between first-class and economy class is quite obvious.
If the economy class guest and the first class guest call for service at the same time, the flight attendant will definitely give priority to the first class guest. The first-class service is almost one-to-one, and each flight attendant can patiently meet the unreasonable requirements of some guests. At the beginning of the training, Japanese flight attendants always emphasized the attitude towards guests. They will leave a good impression on their guests with the most cordial faces and thoughtful service, which may be the reason why Japan's service industry is world-famous.
Japan is very strict about the training of talents in the service industry. Generally speaking, if you meet people with different looks after working for a long time, your temper should become very bad. However, Japanese stewardesses have been smiling at their guests for many years, and there will never be a cross eyebrow. They also require any staff on the plane to provide thoughtful service for passengers. First-class guests can also enjoy the stewardess making their own beds. When the weather is cold in winter, the stewardess will help the first-class passengers warm their beds.
They have great respect for their guests. Originally, the status of Japanese women was slightly weaker than that of men. Therefore, flight attendants often kneel in front of guests with their legs and still serve drinks for them with a smile. When customers are unhappy, flight attendants can also communicate with them. The service level of Japanese flight attendants is so high that we can't imagine it. Before the first-class guests get off, the flight attendant arranges all the trips after the guests get off.
Originally, there were not many first-class guests, so every guest can enjoy this kind of worry-free and labor-saving service, and there are many people in economy class, so this service is exclusive to first-class people. The stewardesses there are very friendly and always greet each other with a smile. If you experience an experience of flying in Japan, it will definitely make you unforgettable. After reading it, do you feel envious of their service?
There is no other big difference between flight attendants, mainly because the service is more meticulous and thoughtful, and the experience is excellent, so that you can fully enjoy the five-star VIP treatment, which is different in many aspects.
Generally speaking, Japan Airlines offers four classes of long-haul routes: first class, business class, economy class and economy class.
The representative colors of various cabins are also different. First class is yellow, business class is dark blue and economy class is green. These colors are not only reflected in the ticket, but also displayed on the luggage label at the airport counter to distinguish the distinguished rank and treatment.
Take Japan Airlines as an example. If you fly first class, you will go to the very luxurious lounge first, and then wait for the level. There are some very domineering and modern areas around here.
This service has a red adult suite, including four areas, and can also be used as the exhibition room, game room and bar room of the library for tasting. Sake carefully selected by famous Qing hotels, champagne insured by famous wineries, the most beautiful shoe brand in the world, and shoeshine service in the library, which will help you tidy up your clothes before taking off your clothes.
In the dining area, there will be on-site open service, iron plate cooking in front of the guests, and enjoy the unique rye gray pie, roast chicken and personally baked JAL German steak.
There are also Japanese and western-style meals that can be satisfied.
In the cherry blossom lounge, you can enjoy various services at home, and the cherry blossom lounge also has a unique viewing platform.
First-class passengers get on the plane and sit in extremely spacious suites, and then the stewardess comes.
The stewardess will bring hot towels and champagne, and will help you with the things you need, and then start distributing wine lists and menus.
After ordering, the stewardess will bring a basket with all kinds of Japanese snacks, some delicious champagne and many high-end dishes.
Dessert after dinner is said to be the signature of Michelin three-star hotels.
The stewardess will also take the initiative to tell you that there is a special kind of tea, "green tea", which is very suitable for drinking wine.
If you don't sleep, the stewardess may ask you what else you need. If you are going to sleep, Sister Gong will ask you what kind of mattress you want, soft or hard.
Then make the bed and sleep in the spacious and comfortable JAL first class, which is good.
After leaving, the stewardess will take the initiative to bring a washing bag. If it is a male, there will be a box of senior special men's care clothes.
After washing, I will continue to ask you if you need to add meals. It may be all kinds of extreme service, considerate.
The flight attendants will greet you one by one before landing. Thank you for choosing this airline.
Of course, the ultimate five-star service is naturally not cheap. Generally speaking, the price of international flights is very expensive, and the first class is more than three times that of economy class. The long-distance first-class round-trip fare usually exceeds 1 1 000, which is quite different from that of business class (2000-6000) and economy class (1 000).
For first class, it's not how the stewardess serves, but at most it's more gentle and meticulous to you. In fact, first class buys service, mainly to save time and effort. The biggest advantage of flying first class is that the seats are big and wide, and there is enough room for activities. Give priority to the use of fast customs clearance, single security check-in channel and special VIP lounge (in principle, there is no charge for food in the waiting room; Bathrooms and massage services are also free. Dedicated boarding bridge, get on and off first.
There is an exclusive flight attendant, who can enjoy both alcoholic and non-alcoholic drinks in glass cups. Aircraft meals offer a choice of wine, dessert and aperitif, which are usually carefully designed by chefs. When eating, the table is covered with a white tablecloth, providing the same porcelain and metal tableware as the high-end restaurant.
Extremely luxurious and noble, but the key is that money is a big problem. ...
With the development of society, many people began to pursue high-speed life efficiency, so the means of transportation that traveled far away from home turned to airplanes. The meticulous service of the flight attendants on the plane makes people feel very comfortable. Now the same plane has seats with different charges. Although it is the same plane, the service of flight attendants is also very different. Of course, the services of different countries and airlines are somewhat different. In people's impression, Japan's service in daily life is very good, and it is inevitable to be curious about their first-class service level.
You can wait for the plane to board in the lounge. Of course, wifi, fruit and drinks are available.
Anna must never say that you have had his first class before. He will tell you that Japanese food is not done well and can only provide American food. Moreover, ANA's equipment is old, so it is boring not to eat Japanese flights in Japan.
Figure 1-3 American-Japanese route equipment and empty mothers (both older people serve first class because of their rich experience. . . )
Figure 5-6 Japanese food on the US-Japan route
Figure 7-9 American meals on American Airlines
The service is still remarkable, because the flight attendant and the flight attendant knelt down and apologized for two hours and did not provide my Japanese information.
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