What are the basic qualities of drivers?

As a professional driver, you must have the professionalism of a driver. Here is how to improve the professional quality of drivers and show you the qualities that drivers should have.

Professional driver etiquette

1. Fastening your seat belt is a preparation before driving.

If you need to answer the phone, you must stop and say sorry first.

3. Don't always look in the rearview mirror? Peeping? Passengers in the back seat unless you get too close. Otherwise, people will always feel unnatural.

In order to keep the air in the car fresh, drivers must take the lead in not smoking in the car.

It is common to chat with passengers to relieve boredom. But pay attention to the topic. Just like the weather, local customs, specialties, places of interest and scenic spots along the way, some hot topics can always be said. Personal topics such as marriage, age (especially women), salary and even what you are doing here should not be asked. There are also things like gossip, which is also very vulgar.

6. When the car is parked at the intersection, it should be parked away from the sidewalk to avoid inconvenience to pedestrians. Even if the traffic lights have turned green, don't grab the road with pedestrians to avoid accidents.

7. When the car passes through the puddle, it must slow down and avoid it. Don't splash water on pedestrians because it runs fast.

8. Now novice drivers have obvious signs behind their cars. We should be tolerant and understanding of new drivers. Don't honk your horn hard at the back, or follow too close, which will cause beginners to be nervous and have an accident.

9. It is impolite to honk the car horn frequently in a short time, just like a person is shouting. Honking the horn in traffic jam is not only useless, but also annoying.

10. It is also uncivilized to throw things outside the car and spit everywhere.

1 1. Drivers should pay attention to their own clothes and don't get carried away and think that the car is a private space. Some men even drive shirtless in hot weather.

12. After receiving the departure task, 5? 10 minutes to wait at the designated place. When waiting for the bus, you must never rush or honk your horn.

13. Guests should wait outside the car and open the door for the guests before getting on the bus. Open the door with one hand and put the other hand on the door. In case the guest accidentally raises his head and bumps into the top of the door, he will bump into your hand instead of the metal door.

14. In view of the particularity of drivers' work, we should strictly abide by the confidentiality system: don't say what we shouldn't say, don't ask what we shouldn't ask, and don't listen to what we shouldn't listen to. Otherwise, it is not allowed in terms of professional ethics, system and law.

Basic manners of drivers

I. Etiquette

1, image etiquette:

(1) Keep your face clean, your hair clean and tidy, comb it neatly, and don't shave your head;

⑵ Cut your nails frequently and keep them clean;

(3) Dress in uniform colors, do not wear shorts, do not wear light-colored (white) socks, and keep leather shoes clean;

2. Behavior (standing, sitting and walking):

(1) Do not step on the stool with one foot;

(2) Before the host is seated, it is not advisable to sit down, sit up straight, lean forward slightly, and don't cross your legs;

(3) When standing, keep the upper body stable, put your hands on your sides, don't put your back behind your back, don't hold your chest with your hands, and don't lean sideways.

3. Handshake etiquette:

(1) Leaders reach out first, and then reach out by themselves; Elders reach out first, then reach out; The lady reaches out first, and then reaches out by herself;

⑵ Bow slightly, look at each other, smile or say hello;

(3) Hold all hands (including shaking hands with ladies) and both hands. The general time is 1~3 seconds.

(4) When there is water or dirty hands, you should refuse to shake hands, and you must explain and apologize at the same time.

4, ride etiquette:

Right side up, left side down;

5, communication (conversation) etiquette:

(1) Don't interrupt, supplement, correct or question the other party;

(2) Don't ask each other's age, income, health, marriage and family, and experience;

(3) Don't talk about the business secrets of the Party, the government and the company, criticize colleagues, talk about personal privacy, and talk about negotiating partners;

(4) eyes staring at each other, constantly pay attention to each other's expression.

6, introduce etiquette:

(1) Knock on the door;

(2) The introduction should start from the senior position of the other party and start from the older one;

7. Banquet etiquette:

(1) Order food

(1) Be familiar with Qionglai and its surrounding hotels, hotel dishes, dining environment, telephone reservation, geographical location and driving routes.

② Be familiar with the environment, characteristics, scheduled telephone number, location and driving route of leisure and entertainment places such as tea houses in Qionglai city and surrounding areas.

③ Know the preferences of the reception guests in advance and order the food correctly. Order enough food according to the number of guests.

The seat facing the door is an important guest of the banquet, and the host sits on the guest's left;

(3) Toast should wait for the leader to finish the toast before returning; After being toasted, pay back the money to the other party;

(4) toast time or interrupt each other;

5] Don't insert chopsticks, don't suck chopsticks;

[6] The first wet towel is only used to wipe hands, and the second wet towel is only used to wipe mouth;

(7) Take the initiative to serve tea and drink (the wine is full of tea and shallow), take the initiative to scoop soup, add rice and deliver paper, and pay the bill after the meal;

When eating with the leader, be sure to finish eating in advance, and turn on the air conditioner in the car and wait for him below, instead of getting on the bus with the leader when you leave the hotel.

8. Etiquette for answering the phone:

(1) If the leader doesn't hang up, you don't hang up.

Second, the job responsibilities:

1, stop waiting for more than 5 minutes and turn off the air conditioner;

2, don't reveal the whereabouts of the leader, must not say what you shouldn't say, must be able to keep it secret, and ignore any conversation between the leader and others.

3, before the car to find out the walking route in advance and consider the possible traffic, weather and other accidents, to Dong Lu. First, look at the map or ask others in advance in places that have not been far away, and don't go back and forth the wrong way; The second is to understand the traffic jam in a short distance and avoid it when driving.

4. Leave enough time to arrive at the location of the reception leader in advance;

5. Check whether the doors and windows are closed when parking;

6, before the car, to routinely check whether the vehicle's water, electricity, oil and other performance is normal, found abnormal, to immediately add or adjust. When you come back from the car, you should check the oil reservoir. If you find that the oil storage is less than one grid, you should refuel immediately, and you can't refuel temporarily when you leave the car.

7, do a good job of vehicle maintenance, regular maintenance, keep the vehicle clean all the year round (including car, car and engine cleaning) and in good condition;

8. The driver should always check the validity of all kinds of documents (including insurance) of the vehicle he is driving to ensure that the documents are complete before driving;

9. Drivers must carry their mobile phones at all times. The call to the leader should be answered immediately. Before driving, turn your mobile phone to vibration mode; When driving, try not to answer unimportant calls and try to answer them in a low voice;

10, when driving, pay attention to driving safely and smoothly, not in a hurry or slow. In particular, it is necessary to deal with road conditions in advance and try to avoid sudden braking; No matter how urgent the trip is, we must control the speed. Don't be impatient, put on airs and run.

1 1. Drivers should be warm and polite to passengers and speak politely. When the guests in the car are talking, they are not allowed to interrupt casually unless they take the initiative to speak. Don't talk too much, don't ask too much, and don't ask questions that shouldn't be asked.

12, take the initiative to carry the bag for the leader when getting off the bus. After the guests and leaders get off the bus, if they need to be accompanied, they should go back and check whether the car is locked after getting off the bus and locking the door. 13. When parking, choose a place that is convenient for leaders to get up and down and leave.