Traditional Culture Encyclopedia - Weather forecast - How can I get more tips? Grasp psychological reasons rather than economic reasons.
How can I get more tips? Grasp psychological reasons rather than economic reasons.
Q (1): Psychological reasons for challenging the basic hypothesis of economic man's rationality. All these show that tipping exists for psychological reasons, not economic reasons. Showing wealth, status and power, seeking social recognition, observing habits, hoping for the future (dim), hoping for better service, and feeling guilty about the unequal relationship between the two sides are all used to explain why we tip. Professor Lynn analyzed in which countries tipping has become a cultural custom and widely exists, and compared it with other countries without tipping habits. The analysis results verify the above viewpoints about psychological reasons. In the United States, Egypt, Greece, Portugal and Argentina, people have the habit of tipping for many different services, while in Japan, Norway, the Netherlands and New Zealand, people only tip for relatively few services. In addition, tipping is not common in countries where power differences are not accepted by cultural traditions. These conclusions show that tipping can help guests to relieve anxiety in service relationships. Paradoxically, however, tipping itself will increase anxiety, because this relationship is essentially unequal after all. Professor Lynn also found that the more residents of a certain culture attach importance to status/prestige and praise, the more common tipping behavior is, because it provides people with opportunities to show these personal qualities. In order to prevent this conclusion from giving tipping a bad reputation, it is necessary to point out that the research results also show that tipping is relatively uncommon in countries with conservative social contacts. It can be seen that tipping is also related to enthusiasm and pleasant psychological feelings. Practical Tips In addition, if you are the recipient of tipping, the study of tipping phenomenon can also provide you with valuable information about customer behavior. For example, the waiter puts the bill on the tray for the customer, and there is a credit card sign on the tray, which will make the customer pay a lot of tips. Credit cards allow consumers to delay the payment of products and services, which is an old trick, giving consumers the illusion of enhanced purchasing power. On Professor Lynn's personal website, there is a booklet on how to get more tips for people to download. Professor Lynn also pointed out that it is very important for service personnel to be different and noticed by customers. Because if you do, customers will treat him as an independent person, not just another employee without personality. He suggested that the service staff should be creative in their clothes. In one study, if a waitress wears flowers on her head, the tip will increase by 17%. Not only skirts, but also positive comments on the weather will help. Sunny weather makes people feel happy, and you will tip more when you are in a good mood than when you are in a bad mood. Because the expectation of sunny weather will make people feel better, service personnel living in areas with changeable weather will also increase their tip income if they tell customers that the weather will clear up soon. Bruce Rind of Temple University in Pennsylvania and David Strohmetz of monmouth University in New Jersey asked waitresses working in a mid-range Italian restaurant in New Jersey to write down the weather forecast on the back of some bills, while others didn't. The weather forecast says, "It should be sunny tomorrow. Have a nice day!
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