Is there a charge for calling the mayor's public hotline?

This is a charge. Call charges are charged according to the standard of ordinary local calls.

12345 citizen service hotline is based on the fact that there are too many citizen government service hotlines, which are inconvenient for citizens to remember. Therefore, all provinces and cities in China have adopted the way of merging service hotlines into 12345, and then transferring them through 12345 hotline center according to specific needs.

1. Consulting policies and regulations on the responsibilities, procedures, administrative examination and approval, administrative acceptance and investment attraction of government departments and staff;

2 opinions and suggestions on the reform and opening up, economic construction, urban construction and management of our city;

3, labor security, medical services, education, safety and other social life needs to be solved by the government;

4. Ask the government to coordinate and solve the production, operation and development environment of enterprises;

5. Criticism and complaints against government departments and their staff;

6. Provide comprehensive information inquiry services such as transportation, weather forecast, legal consultation, tourism and catering, life service, ticket inquiry and charitable donation.

Extended data:

Open use

On June 5438+February 65438+February 2007, Shenzhen Municipal People's Government 12345 Open Telephone Day was officially opened. Just dial 12345, citizens can make inquiries or complaints to more than 50 functional departments of the municipal government.

12345 public telephone integrates 96 service consultation telephones of 56 departments and units of Shenzhen municipal government. It is a public telephone service platform for the municipal government to handle non-emergency affairs within the scope of administrative organs. It is mainly responsible for handling calls such as consultation, reflection, suggestions, help and complaints from citizens within the scope of administrative organs.

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