Compensation standard for aircraft delay

Aircraft delay compensation standards are as follows:

1, the delay is expected to be within 1-4 hours, including the 4-hour flight, and catering will be provided to passengers in time;

2. Within 4-8 hours (including 8 hours) after the original scheduled flight departure time, passengers are also provided with ticket purchase concessions, mileage or other equivalent compensation, or RMB 200 yuan;

3. If the trip takes place after 8 hours, passengers should be provided with 450 yuan ticket discount, mileage or other equivalent compensation, or 300 yuan RMB.

What is the compensation standard for flight delay caused by weather?

1. For reasons other than airlines, including weather, emergencies, air traffic control, security inspection, passengers and other reasons, airlines should assist passengers in arranging meals and accommodation at their own expense;

2. When the flight is delayed, the carrier shall strictly implement the economic compensation plan.

Legal basis: Article 17 of the Regulations on the Administration of Normal Flight.

The carrier shall formulate and publish the general conditions of transportation, clearly stipulate the contents of passenger services after the flight departure delay and cancellation, and clearly inform the passengers during the ticket purchase process. The general transportation conditions of domestic carriers should include whether to compensate for flight delays; If compensation is given, the conditions, standards and methods of compensation shall be clearly defined.

Article 27

When the flight departure is delayed or cancelled, the carrier shall properly handle the refund or change procedures for passengers according to the general situation of transportation and the conditions of use of the ticket. If the passenger requests a written certificate of flight delay or cancellation, the carrier shall provide it in time.