Late at night, I deliver takeout in Beijing (late at night, I deliver takeout in Beijing)

The reporter at the front desk found the food delivery point filmed in the video, which is located near Ping 'anli, Xicheng District, Beijing. Affected by the epidemic, on the one hand, the online shopping volume of citizens increased, on the other hand, some riders were unable to get to work due to COVID-19 infection, which increased the distribution pressure. A rider here told reporters about his work experience at the reception desk.

"Recently, there are more and more orders, and it takes 15 hours a day."

Han, a 34-year-old native of Handan, Hebei Province, has been engaged in the takeaway industry in Beijing for three years. In the past two weeks, his working mode has changed a lot. He used three "no's" to describe it: endless orders, endless meals and endless reminders.

16 that night, the food shopping site was full of items to be delivered.

On the day of Beijing 16, the lowest outdoor temperature has reached-12℃. At half past six in the morning, Han rode an electric car on the road. During this time, the inside and outside of the construction site were full of vegetables in packaging bags, and the delivery volume of Korea surged. "Netizens are not exaggerating, this is the reality. It is the busiest at eleven o'clock in the morning and evening, catching up with the lunch and dinner peaks. " In the past, he could deliver an average of 80 orders a day. Recently, he has to deliver more than 130 orders a day, and the weight of each order is also rising.

In the morning 1 1, the customer's reminder calls gradually increased.

Customer: "Master, can you hurry up? I have been waiting for a long time and I am anxious to cook. "

Han Zhongqing: "I'm really sorry. There are too many orders on hand now. Sorry to send it to you as soon as possible. "

Han told reporters at the reception that the area he was responsible for distribution was the old city. Most buildings are not equipped with elevators, and most of them are elderly people. Because of the epidemic, the elderly rarely go out to buy food, and their children place orders instead. Han often carries dozens of pounds of vegetables and daily necessities to deliver goods. In sub-zero weather, his clothes should not be too thick.

"It is inconvenient to wear more activities. The coldest thing is the half palm exposed outside, because I always have to look at the navigation on my mobile phone, and my fingers are numb. " The platform requires riders to wear N95 masks. He can change three masks a day, and the breath he often breathes turns into strings of water droplets, which pour out from the masks.

In the cold wind in Beijing, a rider's ankle was frozen.

Han said that many people order vegetables, fruits and meat now, and the order that makes him a little headache is bottled water.

"Rice, flour and oil are all sent, and we will send you whatever you need. Originally, the take-out box could hold 20 orders, but only 7 or 8 orders can be received at most these days. Each order is very heavy, and the maximum weight is 30 kilograms. Sometimes you can't lift your legs. "

In the face of bad windy weather and colleagues who fell ill one after another, Han insisted on sending bills every day. "Running a single order can make more money. Then there are old people living around. It is inconvenient for them to go out shopping. These dishes are necessities. When I see them, I will think of my parents. It is to lend a helping hand. "

In front of the station, a rider's electric car is full of items.

At lunch, Han often deals with two people in the noodle restaurant on the side of the road, and then sends the bill quickly. "It is common to work 15 hours a day on average and get off work at night 12. Colleagues have fallen, and I can't give up now, thinking about biting my teeth these days. "

The night before yesterday, Han delivered the last order in the cold wind of 65438+ 0: 30 in the morning. This order is vegetables and dried noodles. Unexpectedly, when he arrived, a boy was waiting for him at the door wearing a mask. "Thank you, little brother, hard work. Go home early. " Han's heart was so hot that he fell asleep when he returned to the dormitory.

"It is not easy to make takeout and express delivery now.

Just understand a little more. "

Before going to work every day, Han will upload his health information and antigen results to the system. Sufficient epidemic prevention materials such as alcohol, masks and daily medication, as well as cold-proof and warm-keeping items such as ginger syrup were also prepared at the scene.

During this time, Han worked overtime and earned a little more than before. "I didn't earn thousands of dollars a day like the Internet. This is hard money, and everyone is not easy. "

Han said that he used to be a courier, and it was difficult to know the latest courier situation before taking delivery. He often calls his friends who deliver food to cheer him up. "During this time, they are often sent to the middle of the night. If you need anything, just say hello to them. It's not easy to drift north. Cheer each other up. I am envious to see that they also have a tricycle that can shelter from the wind and rain. "

16 that night, a cyclist rode an electric car full of supplies and set off with the help of his colleagues.

Compared with the severe cold during delivery, hankyung is afraid of receiving complaints from customers during this period. "This time is different from peacetime. There are too many orders, and sometimes I can hardly get up. Everyone is in a hurry, so are we. As long as you can place an order, you can deliver the goods, which may be a little late. Just understand a little more. "

At night 12, Han returned to the dormitory after delivering the last order in the cold wind, ready to cook some noodles for himself. He hasn't eaten for nearly 10 hours. His greatest wish now is to insist on it again. When his colleagues return to their posts after recovering from illness and the on-site operation returns to normal, they can go home for the New Year as soon as possible. "What we do is the service industry. There are children in my hometown. I have nothing. Just take precautions. I want my family to live well. "

Han is delivering the goods.

There are more than 30 riders in Korea Station every day. A few days ago, a colleague couldn't get to the station because of COVID-19 infection. At the most difficult time, only eight riders delivered the goods.

In the face of all the materials on the ground, webmaster Wang once fell into anxiety. He applied for "cross-regional support" and transferred some colleagues from other districts to tide over the difficulties. "The company is recruiting part-time jobs, increasing special subsidies, and will also be exempted from overtime caused by the epidemic. No matter how difficult it is, we must find a way to deliver the order. "

Late at night, the coordinator Wang ordered a lot of materials on the construction site.

At present, in view of the lack of transportation capacity, Beijing has expanded the "white list" of takeaway brothers, and will encourage takeaway enterprises to increase the recruitment of riders by increasing the percentage of commission, setting up running orders and other incentives, coordinating manpower deployment in different regions, and enjoying work with catering enterprises as soon as possible.

A number of take-away platforms also said that they are constantly improving the capacity reserve of regional riders by recruiting new people, optimizing capacity scheduling and transferring capacity across regions.

Welcome the cold winter with the epidemic.

It's not easy for everyone.

Please be more tolerant and understanding to take-out.

Source of this article: CCTV News WeChat official account

Reporter at the reception desk &; Editor/Zhang Yanan