Why didn't Tong Yuan deliver the goods when he arrived in the local area?

The reasons for the delay in delivery of Tong Yuan Express are as follows:

1, during festivals or promotions

For example, during the double 1 1, double 12 and 6 18 periods, there will be a backlog of express delivery, and the workload of couriers is relatively heavy, so it is necessary to wait patiently.

2. weather reasons

In case of bad weather, such as blizzard and rainstorm, there will be temporary backlog and delayed delivery for the personal safety of couriers and the safety of express parcels.

3, the courier's own reasons

There are fewer couriers at the courier point, and the physical condition of the courier will be delayed; Or the courier is considering it himself, and there are cases where the express mail is sent together.

Extended data

Handling method of undelivered express delivery:

1. First of all, you should go to official website of the courier company to make an inquiry and make sure that your delivery address is within the delivery range of the corresponding courier company. If it's within the delivery range, the courier doesn't deliver the package, and you don't have time to pick it up at the outlet yourself, then you can choose to complain.

There are three avenues of complaint:

1. Make a complaint in the official account of the relevant courier company official website or WeChat.

At present, all express logistics companies have basically opened online complaint channels, and found artificial customer service complaints in WeChat service number or express company official website.

2. Call the customer service phone of the courier company to make a complaint.

Customer service telephone numbers of mainstream express delivery companies are easy to find on the Internet. You can call customer service and provide your own waybill number for consultation and complaint.

3. Complaints from the State Post Bureau

The State Post Bureau is an administrative organ of the state, which undertakes the duties of postal supervision. If your rights and interests have suffered heavy losses and negotiation with the courier company fails, you can choose to complain to the State Post Bureau. The State Post Bureau will negotiate and verify with the courier company to solve the problem for you.