Hummingbirds crowdsource. Do you deduct money for overtime work in bad weather?

Bad weather will remove the overtime ticket, but my two tickets have not been removed and my complaint has not been passed. The customer service said that my order "didn't rain when I received the order", which shocked me. The whole process of an order: taking orders, taking meals and delivering meals. The rider risked his life to take meals and deliver meals in thunderstorm weather. However, is this the saying that it doesn't rain when you take orders? This is the rule of hummingbirds? Three orders will be delivered from 10: 27 in the evening until 1 1: 30. Only the rider who was in the rain could understand what happened during this period. I was soaked through my raincoat, and the rain hurt my face. I can't see the road crawling at all. There was lightning and thunder on my head. If I hadn't received the order, I wouldn't even dare to send it to 50 yuan, let alone. Is there any justice and human feelings? Complain to the end,