Guangzhou Sanshui Weather Forecast

It should be a random call-back hotline 12345.

Hotline 12345 Working mechanism: The public service hotline implements the working mechanism of "No.1 external service, centralized acceptance, classified disposal, unified coordination, linkage of all parties, and time-limited handling". After the citizens call the "12345" hotline, the call center hotline receptionist will answer the phone first. After answering the calls of the masses, the hotline receptionist will directly answer the consulting questions that can be answered directly according to the information in the knowledge base, and transfer the consulting questions that cannot be answered directly, as well as help, complaints and suggestions, to the relevant districts, counties and departments for handling in time. Relevant districts, counties and departments shall promptly and properly handle incoming calls and reply to the public, and at the same time feed back the processing results to the public service hotline. Hotline 12345 mainly accepts:

First, the government departments and staff responsibilities, procedures, administrative examination and approval, administrative acceptance, investment and other policy provisions of the consultation;

Two, opinions and suggestions on the city's reform and opening up, economic construction, urban construction and management;

Three, labor security, medical services, education, safety and other social life needs to be solved by the government;

4. The needs that need to be solved by the government in the production, operation and development environment of enterprises;

5. Criticism and complaints against government departments and their staff;

6. Provide comprehensive information inquiry services such as transportation, weather forecast, legal consultation, tourism and catering, life service, ticket inquiry and charitable donation.