Which department does 12345 belong to?

12345 is managed by government departments. 12345 belongs to the mayor's hotline, also known as the citizen's hotline, and is the government's convenience hotline. It is a public service platform built by local municipal people's governments to handle hotline matters, providing 24-hour all-weather manual service.

12345 service hotline is generally used for the following acts:

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.

12345 mainly accepts the following contents:

1. Consulting policies and regulations on the responsibilities, procedures, administrative examination and approval, administrative acceptance and investment attraction of government departments and staff;

2 opinions and suggestions on the reform and opening up, economic construction, urban construction and management of our city;

3, labor security, medical services, education, safety and other social life needs to be solved by the government;

4. Ask the government to coordinate and solve the production, operation and development environment of enterprises;

5. Criticism and complaints against government departments and their staff;

6. Provide comprehensive information inquiry services such as transportation, weather forecast, legal consultation, tourism and catering, life service, ticket inquiry and charitable donation.

I hope the above content can help you. Please consult a professional lawyer if you have any other questions.

Legal basis: Article 4 of the Regulations of People's Republic of China (PRC) Municipality on Information Openness.

People's governments at all levels and departments of people's governments at or above the county level shall establish and improve the system of government information disclosure of their administrative organs, and designated institutions (hereinafter referred to as government information disclosure institutions) shall be responsible for the daily work of government information disclosure of their administrative organs.

The specific responsibilities of government information disclosure institutions are:

(a) to undertake the government information disclosure work of the administrative organ;

(two) to maintain and update the government information disclosed by this administrative organ;

(three) to organize the preparation of the administrative organ's guide to government information disclosure, the catalogue of government information disclosure and the annual report on government information disclosure;

(four) to conduct a confidential review of the government information to be disclosed;

(five) other duties related to the disclosure of government information as prescribed by this administrative organ.