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Detail composition material

Li Zhenfu: the philosophy of mantissa

A young man went to a company to apply for a temporary job. His job was to buy goods for the company. After some tests, the recruiter left the young man and two other winners. The last topic of the interview is: suppose the company sends you to a factory to buy 2000 pencils, how much money do you need from the company?

An applicant's answer is 120 dollars. The host asked him how to calculate it. He said that it may cost 100 dollars to buy 2000 pencils, and let's call it $20 for other miscellaneous purposes. The host hesitated.

The answer of the second candidate is $ 1 10. In this regard, he explained: 2000 pencils cost about 100, and another100 may be needed. The host did not express his position.

Finally, it's the young people's turn. His answer sheet is $ 1 13.86. The young man said, "Pencils cost 5 cents each, and 2000 pencils cost 100 dollars. From the company to this factory, the round-trip fare by car is $4.8; The lunch fee is $2, which is half a mile from the factory to the bus station. Ask the porter for $ 1.5 and ... so the total cost is $ 1 13.86. "

The host showed a knowing smile after listening. The young man was naturally hired. The young man became the famous Carnegie.

The mantissa may seem insignificant, but it can actually show your seriousness and philosophy of life. People who attach importance to mantissa can give people the impression of rigorous work, while those who don't attach importance to mantissa often give people the impression of carelessness.

—— (Excerpted from I Wish You Happiness, No.8, 2003)

Quicksand: the price of contempt

Sardines are very common fish in the ocean. Their thin bodies are food for almost all fish, but sardines can kill a huge whale.

The way sardines kill whales is simple. When encountering whales, sardines ran away desperately, and whales followed with their mouths open. Sardines are getting closer and closer to the beach, but whales don't know it. It was too late when the whale approached the beach at breakneck speed. Under the action of inertia, its huge body washed up on the beach, and its heavy body was stuck in the sand. On the other hand, sardines are very small. They need little water to survive. In this unequal battle, it ended in the death of the whale.

Many fishermen know that whales can't beat sardines, because whales despise tiny sardines, so their strength has become a fatal flaw.

So is life. What beats you is often the advantage you are proud of.

-Modern Family, July 2003 1 day

"Not worth mentioning" erased the hope of survival.

Morning News According to the China Journal, on June 30th, NASA released an e-mail sent to astronauts by ground controllers before the space shuttle Columbia crashed. The e-mail mentioned that the foam falling off the external fuel tank was likely to lead to the disintegration of the space shuttle later, but said that the accident was "nothing to mention".

The author of this email is Steve Stick, the ground commander, and the sending date is 65438+1October 23rd. The content is to prepare the astronauts and answer the reporter's question about the foam falling off when returning to the ground.

The stick said, "There is one thing I want you to know. This matter is nothing at all. I hope that when the reporter asks questions, you should not be surprised by this question. " He said that the insulating foam material falling off the external fuel tank during take-off hit the front of the left wing of the space shuttle near the nose.

Stick said that experts analyzed the high-speed photographic records of the space shuttle when it took off, and they thought that the impact mainly occurred under the wing, and the upper surface was completely undamaged. He thinks there is no need to worry about the damage of the space shuttle. Although Sticker thought there was no need to worry, Columbia disintegrated and exploded on the way back.

Accident investigators believe that the main reason for Columbia's disintegration and crash was that the left front wing heat insulation tile was damaged to form a hole, which led to the entry of ultra-high temperature gas. This position is consistent with the position where the space shuttle was hit by foam.

-Morning Post, July 2, 2003

Chen Yi: "Silence is better than sound"

Human experience comes from observation, and observation comes from performance in silence. A CEO friend likes to associate with smart people. I asked, "How do you know if a person has wisdom?" He said: "The other person's eyes are enough to confirm my judgment." If you are talking, even if the other person is silent, the change of his eyes is in tune with the rhythm of your content, which shows that you are standing on the same platform to communicate with him.

I once asked an American middle school teacher who loved teaching, "How do you know whether students are happy or not?" She said, "I knew it from the moment they walked into my classroom." The elective seats in some American middle schools are not fixed. After the bell rang, some students crowded into their seats with great interest, expecting the teacher to stand at the front desk. Some students came in slowly, and no one wanted to answer, looking for the most inconspicuous position. Some students smile at the teacher as soon as they enter the classroom, and then greet others endlessly. The students' mentality is clear at a glance.

Choose a friend on weekdays, not by how good he is to you, but by how he behaves when he has nothing to do with you. I once happened to see a lady who drank a large bottle of mineral water that several people could enjoy together when she thought no one was watching, and then put the remaining half bottle on the original table, even though there was a disposable paper cup in front of her. At that time, everyone was on holiday in the mountains, so it was not convenient to go shopping down the mountain. I remember her eight-year-old son saying, "Mom, if you are like this, how can others drink?" The mother said rudely to the child, "Don't be silly, if you don't tell, no one else will know!" " "A few years later, I heard that she was lonely, her husband divorced, and she fell out with her old friends. What's the problem? It goes without saying.

—— Excerpted from Beijing Youth Daily on June 7.

Liu Yanmin: Don't let that bird fly.

Don't let that bird fly is a large-scale game software developed for adults in Canada. After the game is opened, you will see a royal mansion. There is a bird flying in this building with a basket in its mouth. This kind of bird has a characteristic: whether you are outside or at home, you can't forget to put something in the bird's basket. If you forget, at some point, it will fly out of the window. Once this happens, there will be such a picture on the screen: the mansion collapses and weeds are overgrown; In the sunset, a lonely figure slowly disappeared into the darkness.

What can I put in the basket to prevent birds from flying away and buildings from collapsing? There is a menu in the game, which contains 152 kinds of daily necessities and daily behaviors including money, flowers, laughter, tears and kisses. Helix spent three years collecting from 500,000 golden-married elderly people around the world. Everything and every action are given different time values according to the number of votes, some representing one month, and some only representing three minutes. As for which represents a month and which represents three minutes, it is not clear above, and it is entirely up to the players to judge according to their own understanding of them.

I have been fascinated by this game since I opened it. As long as I am free, I will play for a while.

At first, I often made that mansion disappear from the screen because I didn't know what to put in the bird's basket.

What kind of bird is this? I gave it money and it only stayed at home for three minutes. I gave it a flower, but it can stay for three hours. Later, I finally found out that it is no longer a game, but the perception and discovery of 500 thousand golden-married old people in their marriage life. It is telling me that a trivial compliment, a cup of hot tea casually handed over, and a rose with 30 cents, these trivial things in daily life have magical power to nourish marriage.

-Excerpted from Yangcheng Evening News on June 6th.

Wang: "See the big from the small, and be sincere."

According to Yuquanzi, when Lv Yuan was appointed as the capital of Du Dong, a Chu Shi often played chess with him. Once, two people were fighting, and suddenly the official document came. Lv Yuanying had to leave the chessboard and go to the case-solving to read the official documents. The chess player took the opportunity to secretly move a chess piece and finally defeated Lu Yuanying. In fact, Lu Yuanying has seen that he moved the chess pieces, but he doesn't make any sense. The next day, Lv Yuan asked the players to make a living elsewhere. Others don't know why he was fired, and he himself doesn't know why he was fired. When he left, Lv Yuan also presented money and things.

Lv Yuanying dismissed the chess player because he found his dishonesty in the way a chess player moves and a deceptive little gesture. Honesty is also called sincerity and trustworthiness. Honesty is an intangible asset of life and an important part of ideology and morality. "People can't stand without faith", people who are dishonest can't be good people, and it's hard to live. It is very dangerous and terrible to associate with dishonest people.

Moving chess pieces seems trivial and doesn't seem to be worth taking seriously. But small things are not small, and small things can see big things. Honesty is a virtue and a valuable kindness; But dishonesty is a kind of evil virtue, and the root of countless misfortunes and disasters in the world is bred and triggered by evil virtue. There is no insurmountable gap between small and big.

-from the fifth issue of the new generation.

Fine section

The teacher told a story in class: three hunting dogs chased a groundhog, and the groundhog got into a tree hole. There is only one exit from this tree hole, but it is impossible to get a rabbit out of it. The rabbit ran fast and climbed up another big tree. The rabbit lost its footing in the tree and fell in a hurry, which shocked the three hounds who were looking up. Finally, the rabbit escaped.

After the story was finished, the teacher asked us to ask questions about the story.

We asked some questions: Can rabbits climb trees? How can a rabbit crush three hounds?

"These questions are all good, and the story is unreasonable," said the teacher. "But there's another question you haven't asked, and that's where the groundhog is.

Paying attention to conclusions and ignoring details sometimes hinders our comprehensive understanding of things.

Laugh at the opportunity to value "smallness"

As early as 20 years ago, General Motors planned to invest and build a factory in China. When meeting with the Chinese representative, the American representative asked: If a factory is set up in China, what is the scale of the first batch of production? The Chinese representative truthfully reported the annual output of 30,000 cars. The representative of the United States was surprised and thought that the translation was missing a "0", because this figure was really flattering to GM, which produced 8 million cars a year. Since then, I have to give up building a factory in China.

Three years later, Dr. Hans, the chairman of German Volkswagen, came to China and overheard that General Motors of the United States "returned in vain" in China. He immediately signed a factory agreement with China. Soon, German Volkswagen established its first joint venture in China-Shanghai Volkswagen. At that time, at the beginning of China's reform and opening up, Volkswagen quickly occupied a very large market share and became the "leader" of mid-to high-end cars in China at that time. Later, GM landed in China again and couldn't help sighing: "We gave a big fat sheep to Europeans!

In fact, no matter in business or life, many people have made the mistake of American GM-giving up seemingly small opportunities, but it contains huge "wealth." It is believed that successful people are good at seizing opportunities in addition to their profound wisdom and talent. And this opportunity was just abandoned by others.

(Excerpted from the 3rd issue of Time Youth)

Wang Zhongqiu: The "disaster" caused by 0.2g chloramphenicol.

Frozen shrimp exported from a certain place in Zhejiang was returned by some European merchants and claimed. The reason is that the local inspection department in Europe found 0.2g chloramphenicol in1000t frozen shrimp imported from China, that is, the chloramphenicol content only accounts for one fifth of the total. After the self-examination, the link lies in handling. It turns out that peeling shrimp depends on hands. Some employees use disinfectant containing chloramphenicol to relieve itching because of itchy hands, and as a result, chloramphenicol is brought into frozen shrimp. This incident has attracted the attention of many people in the industry. One thinks that this is a "barrier" to quality, and the content of one fifth is extremely subtle, which may not have an impact on the human body, but European countries demand too much quality of agricultural products; Second, it is considered as a quality barrier, which is mainly caused by the low quality of employees in domestic agricultural enterprises; Third, it is considered as a technical "barrier". The safety detection technology of local frozen shrimp processing enterprises and relevant government quality inspection departments lags behind the requirements of the international market for food quality, and it is impossible to detect such subtle poisons. In my opinion, this 5 billion data, seemingly a normal trade mistake, actually implies a profound lesson-negligence of detail management.

Excerpt from details determine success or failure, Xinhua Publishing House, June 5, 2004 to1October 38.

Nails in American folk songs

The nail disappeared and the shoes were removed; Unload shoes and horses; The war horse is clumsy, and the soldier is absolute; The soldiers are lost, and the war is broken; The war broke down and the country was destroyed.

This is a folk song compiled by American scholar Weiner: In an ancient country, a flying horse passed a book, and a nail was missing from its paw, which caused its paw to fall off, the horse fell, the soldiers died, the letters were not delivered, the war failed, and finally the country perished.

What can a grain of dust do?

Pickering's efforts for more than ten years were wasted. After astronomer Lovel predicted that there was an undiscovered planet outside Neptune, Pickering observed it with a telescope for more than ten years and found nothing. It was not until Pluto was discovered that he suddenly remembered that there was this point in his photo, but at that time he remembered that there was a piece of dust on the lens, just in the position of Pluto.

It is this dust that makes the first photo of Pluto lie quietly 1 1 year, and also makes Pickering miss the opportunity to discover Pluto.

It is also dust, but Fleming invented penicillin. Before him, many people noticed the phenomenon that mold inhibited staphylococcus, but they failed to continue their in-depth research. When he was cultivating strains, a grain of dust floated out and fell into a Petri dish. As a result, the contaminated mold is clear and transparent, and the yellow color of the staphylococcus breeding area disappears ... Penicillium was originally produced in dust. In this way, Fleming invented a new antibacterial drug-penicillin.

Zhu Qixi: Details

On April, Premier Zhou Enlai went to Hebei Province, where the earthquake was severe, to express condolences to the affected people. This morning, members of Wangkou Commune and Guoxi Commune gathered in the square. 1 1: 20, Premier Zhou came to the square, boarded a truck and was about to deliver a condolence speech to the members. Suddenly, he found that everyone at the scene was sitting against the wind. Then he ordered the driver to turn around and drive to the crowd. The prime minister stands alone in the wind, and the masses can listen to him in the lee.

(Excerpted from News Information, 6543810.2)

Song Mingxia: Success and Details

Once, Ms. Xiong flew from Qingdao to Beijing on an airline flight. After asking for two glasses of water, she asked if she could have another one. She also apologized that she was too thirsty. The waitress's answer disappointed her. "We flew a short distance and there was not much water in reserve. Keep the rest and fly to Shanghai! " The lady vowed never to fly with this company again.

A small courier company called hot wheels. When the sweaty courier rushed from the north to the east, he was already panting. In order to ensure the safety of customers during SARS, he wore a mask when meeting customers according to company regulations. When he handed the express in his hand to the customer, he said, "Thank you for waiting, please keep it" and left. In the eyes of his customers, the company is like a stock that floats all the way.

Small "hot wheels" can't be mentioned in the same breath as a big company, but whether it can win customers often depends on the details. There are many articles and reasons for the failure of the research, but there are not many details. Who would have expected that the key moment is the details that make the enterprise stand out? Is it also the details that make the company lose to the opponent?

-Market News, May 24, 2003

The charm of detail

A friend who works in a shopping mall told me that every time customers are asked to vote for an excellent clerk, the cashier is always in the first place. The reason is of course that she is polite and hospitable. More importantly, she has a good habit that is very popular with customers-every time she changes money for customers, she always takes out the latest banknotes in the drawer.

This summer vacation, I went back to my hometown in a famous tourist area, where a group of motorcycles were waiting for guests. After careful observation, I found that one car was different-the driver put a semi-wet towel on the motorcycle cushion, and every time guests came. He uncovered the towel for the guests to ride. I decided that the business of laying semi-wet towels is the best in such hot weather. Sure enough, guests often have a good time watching cars.

Paying attention to details and putting people first is also the way to make money.

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