Traditional Culture Encyclopedia - Weather forecast - How does the airline compensate for the cancellation of the flight?
How does the airline compensate for the cancellation of the flight?
There is no clear law requiring airlines to provide compensation for passengers who delay or cancel flights. Legal basis: According to the Civil Aviation Law, if passengers, luggage or goods are delayed in air transportation, the carrier shall bear the responsibility. However, if the carrier proves that it or its employees or agents have taken all necessary measures to avoid losses, or it is impossible to take these measures, the carrier shall not be liable for compensation.
There are two main compensation subjects for flight changes in travel contracts: one is airlines, when flights are cancelled, advanced, delayed, flights are changed or original seats cannot be provided. The carrier shall give priority to passengers on subsequent flights or sign other carriers' flights. Due to the carrier's reasons, when the class of passenger accommodation changes, more passengers will be refunded and less will be made up. That is, if the flight is changed due to the airline's reasons, the airline should give priority to the passenger's change.
Other reasons
After the hatch is closed, passengers are often told that the plane is waiting for the tower notice due to flow control or other reasons, and the departure time is to be determined. The feeling of being "stuffy" in the cabin is very uncomfortable, and the long wait makes the passengers more dissatisfied. The crew should inform the passengers of flight dynamic information every 30 minutes, including the reasons for the delay and the estimated delay time. If the tarmac is delayed for more than 2 hours (inclusive), the crew shall provide drinking water and food for the passengers in the cabin.
The airline fails to deal with the long-term delay of the apron, provide flight delay service to passengers and deal with large-scale flight delay as required. One of the above acts shall be ordered by the regional civil aviation administration to make corrections. First of all, passengers should know that not all flights are cancelled, and airlines have to pay compensation.
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