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Summary of personal duty work
How time flies! A period of work has ended. During this period, I made a lot of achievements in my work. It's time to spend some time writing a work summary. Before writing, you can refer to the model essay. The following is a summary model essay (5 selected articles) for your reference, hoping to help friends in need.
Summary of personal duty work 1 I study and implement relevant rules and regulations in combination with my own reality. By studying business knowledge hard, consulting modestly, strictly abiding by various operating procedures, integrating theoretical knowledge into practical work and successfully completing various tasks.
First, seriously study the instructions, documents and meeting minutes of superiors about safety production, keep abreast of the situation of safety production, observe the rules and discipline, and improve safety awareness. Take safety in production as the core, actively participate in the training with the theme of improving safety operation level and practical operation ability, learn from colleagues around you with an open mind, and quickly master the work requirements of the personnel on duty.
Second, the implementation of various rules and regulations, clear personnel on duty. Strictly implement the general policy of "uninterrupted, high-quality, economical and safe" operation and maintenance, improve safety awareness, and fundamentally put an end to human accidents such as misoperation. Arrive at the post on time, stick to the post during the duty, never leave the post without reason, and do a good job in equipment inspection and maintenance.
Third, actively participate in the safety meeting in Taiwan, carefully study the important instructions, briefings and notices about safety from superiors, and assist the squad leader to conduct safety self-inspection in combination with daily safety inspection and safety production month activities in summer, autumn and New Year's Day, and rectify the problems in time when found.
During the one-year work of the personnel on duty, I have a clearer understanding of radio and television wireless transmission through in-depth study of the operating rules and regulations of radio and television transmission, and have mastered the duties, daily inspections, operation records and general accident handling of the personnel on duty. I am determined to adhere to the premise of safe production in my future work, start from my own work and daily work, keep a bold and persistent style, start from me, start from the little things around me and persevere. Work hard on safety production, complete all tasks in a down-to-earth manner, and ensure safe broadcasting.
Summary of Personal Duty Work 2 In order to ensure campus safety during the 20xx winter vacation, avoid all kinds of accidents, take safety work as the top priority, and create a happy and peaceful holiday atmosphere for teachers and students, according to the requirements of Yaocun Town Education Committee, make a fuss about the details, make great efforts in implementation, and do a good job in security work during the 20xx winter vacation.
First, do a good job in pre-holiday education and safety self-inspection.
1, good school committee.
In order to further raise awareness, strengthen the leadership of holiday work, seriously study and deploy the work of school care workers on duty, effectively put the holiday security work in a prominent position, and pay close attention to it.
2. Sign safety responsibility letters with teachers, students and parents.
In order to make all teachers have a safe, peaceful, happy and meaningful Spring Festival, in the spirit of being responsible for themselves, their families, the school and the society, the school signed a letter of responsibility for holiday safety with students and their parents.
3. Careful deployment and strict requirements for holiday safety.
① Hold a pre-holiday safety education meeting for all teachers and students.
20xx65438+1On the morning of October 20th, all teachers were given a safety education focusing on preventing traffic accidents, food poisoning and illegal crimes. Then the safety education during the winter vacation is carried out in the class. The teacher took the lead in buying fireworks from the store and setting them off correctly according to the requirements of the product manual.
(2) hold a special meeting on the work of nursing school on duty.
Our school has carefully formulated the holiday duty arrangement and made clear the requirements. Clarify the handling of emergencies. Do a good job of fire prevention and theft prevention. Teachers on duty should strictly abide by the relevant regulations, patrol and check frequently, hand over shifts on time, make attendance records and conduct safety inspections to ensure that the telephone is open 24 hours a day.
4. Strengthen the inspection of hardware facilities.
A comprehensive and thorough safety inspection was carried out before the festival (focusing on doors, windows, water, electricity, fire and locks), and no major safety hazards were found through the inspection.
Second, do a good job in safety inspection during Spring Festival travel rush.
1, telephone inquiry.
The leader inquired about the teacher's duty by telephone from time to time, and recorded it in detail.
2. On-site inspection.
On the morning of the fourth day of the first month, the teachers on duty in our school, Wang Liansheng and Li Xiayun, found that the heating pipes and office radiators were leaking, and reported to the boiler-burning personnel, Wu Gaifu and Li He, the headmaster. Timely maintenance for 65,438+00 days did not cause extensive damage. After inspection, timely rectification, replacement of radiators and pipes damaged in winter, to ensure safe heating before school starts.
Third, ensure the safe operation of heating facilities.
The teacher on duty is on duty on time, check the boiler burning normally in time, and keep the fire, water, electricity and communication normal. Our school is now in class, and now the overall appearance of our school is completely new. Because all the teachers on duty worked hard, patrolled seriously, strictly performed their duties and overcame many difficulties, no major unsafe accidents occurred during the 20xx winter vacation in our school, and the holiday security work was successfully completed.
Summary of Personal Duty Work 3 Time flies. It has been four months since I came to China Film in a blink of an eye. Looking back on these months, I can't help feeling that the care and care of the leaders and the enthusiastic help of my colleagues are vivid. The company has given me such a platform for learning and growth, and I feel precious. I will not live up to the expectations of leaders and colleagues, study hard the basic business knowledge, be familiar with the front-line workflow, and improve my professional quality and management level. I will make a simple personal summary of my work, study and life in the past few months.
I. Work and study
1, box office learning
On the first day of coming to the cinema, the first task given by the leader is to learn the first-line workflow, be familiar with and use the ticketing system flexibly. Wei Haiyan gave me a lot of help in the study of box office. I also love studying. If I don't know the business, I will ask immediately. If I am not familiar with the operation, I will take the initiative to call Wei Jie to supervise. I will also take the initiative to take notes and ponder over the key and incomprehensible processes. Officially, with this willingness to study, you can buy tickets independently in about two days. While studying the basic business, I think I also enjoy the process of buying tickets.
2. Learn to sell goods.
Compared with the box office, selling learning is not only a systematic operation, but also a reflection ability and calculation level. I admire Li Chunmei for this, and I'm glad to have such a senior to teach me. Under the inculcation of Sister Li, I have a deeper understanding of the sales system. Have a basic understanding of the daily inventory and statistics of goods, the maintenance of machinery and equipment and the daily management of goods, and master the basic process of selling goods.
3. Field trip
On-site service is a very complicated and tedious job. In the days of field affairs, from the beginning of ticket inspection, it gradually deepened. The renting and selling of 3D glasses, field patrol, and the handling of the escape hall all require tact and flexibility. These skills are difficult to master quickly through training, so we can only watch and listen more, thinking about summing up the exercises slowly. Summarize the processes and methods of others to deal with things, and find a more perfect way to suit your work experience.
4, computer room learning
The nature of the computer room is different from other positions, and it is more about dealing with the machines and operating systems in the computer room. Shi Lei and I are studying in the computer room. The first thing I want to learn is to be familiar with the projector, how to switch it on and off, how to deal with simple machine failures, and understand and be familiar with the working principle and various supporting facilities of the projector. Secondly, it seems easy to learn how to turn on and off the air conditioning fan. In fact, the key point is how to perceive whether the temperature in the hall is comfortable and suitable for watching movies. To do this, we should keep close contact with on-site affairs, and individuals should go to the lobby from time to time to feel the temperature changes. The third focus of learning is how to master and operate TMS system skillfully. To do this, we should not only learn the basic operation steps, but also be careful not to make mistakes. Therefore, in order to do this work well, we must constantly take pains to repeat the inspection to ensure foolproof.
5. On-duty manager post learning
If my time in China Film is compared to building a house, selling goods at the box office and studying in a foreign computer room, it can be compared to laying a foundation, then how can I get to the first floor? How can we make this first floor strong, beautiful and stylish? My manager on duty is training and studying with Xu. Sister Xiang can always inculcate, and she will teach the key points and details. I also study very hard, and I will write down many key points in my notebook. I will ask Sister Xiang what to do if I don't understand the details and key points. Of course, no matter how good the workflow is, it is not necessarily a very competent manager on duty. There are two important points in the position of duty manager, one is the ability to improvise when communicating with customers, and the other is the skill of handling customer complaints. At these two points, I feel my own shortcomings. First, although I have more than two years of working experience in high-star hotels, the groups and nature of services are different. There is a great difference in quality between the customers of mass consumer studios and high-end consumer hotels, which makes me have some headaches when dealing with related complaints. Second, I am a novice in the film industry. When I meet some things, I don't have a clear idea in my mind, and my professional level and skills in all aspects need to be improved. In view of my own shortcomings in dealing with customer complaints, I did not escape, but actively studied. Listen more, listen to what the manager on duty says about the same customer complaint, and how the customer reacts; Look more and see how their gestures and expressions communicate with the guests; Think too much, I think I should solve the problem in this case and put myself in the customer's mood at this time; To sum up, I don't just follow Sister Xiang to handle complaints from guests. I always go to study as soon as I have the opportunity, listen more, see more and think more. Summarize how different managers on duty handle the same customer complaint, what are the shortcomings, what I need to add, how to handle these situations myself, and deal with these customer complaints step by step like writing a computer program. Some abilities and talents are important, but I believe in experience and practice more.
Step 6 study in the marketing department
The marketing department plays an irreplaceable role for a cinema, especially a newly-opened cinema, in how to open up the market, how to attract customers through various activities, and how to achieve certain publicity effects through various publicity means, so as to realize the advantages of the regional main market. These are the basic qualities that a future cinema director must possess. Studying in the marketing department, there are still many maladjustments at first, not adapting to this fixed working form and working hours. Of course, a new environment always takes time to adapt. First of all, we should learn to arrange movies with Sister Wang. Unlike Sister Xiang, Sister Wang only gave a general description, but all the necessary processes and key points will be mentioned. Look at your own understanding, ask if you don't understand. At first, I was a little uncomfortable, always ignoring the past and the future, and the arrangement was messy, which was particularly nerve-racking. Fortunately, I gradually adapted to this rhythm. Every day, I always ask myself to practice arranging films every once in a while, grasp the popularity of newly released films through various channels, and understand the attention of the target audience. Secondly, I learned how to book and print group buying papers. Just like a unit needs to buy a roll, I have the opportunity to actually operate it. Thirdly, He Yan Xintong learned about the implementation of related activities and the main channels and means of our marketing. Finally, Fang Lin planned this year's anniversary and Christmas activities. I also wrote a Christmas activity plan for Fang Lin. Fang Lin, of course, also won't let me idle, analysis of various weekly and monthly reports. In a word, studying in the marketing department for nearly a month can help me understand the daily operation of a cinema from a higher angle, understand the daily work flow of the marketing department, master and master the film arranging operation and the production of various reports, and independently analyze the market share of competing cinemas around me, as well as the advantages and disadvantages of our cinema.
Second, experience:
1, adapt to work.
My major is tourism management. I have been engaged in the hotel industry since graduation. Coming to China Film is my first contact with the film industry. Of course there will be a lot of discomfort. First, the adaptation of the work content. Contact with a new industry, everything should start from scratch, from scratch. When I was studying with Sister Xiang, I didn't know how to deal with problems or complaints at first, and I didn't even form a complete model for dealing with problems in my mind. Therefore, it may give people a feeling of hiding behind something and having no motivation. This is just a process of growth. Familiar with the work flow, work content and the way of handling customer complaints of the manager on duty, able to handle and solve problems with ease. I like this job better and began to turn it into a pleasure. Secondly, the adaptability of the service object. My last work unit was an international chain of high-end luxury boutique hotels, and the target group served was either rich or expensive, with high quality. Watching movies is a kind of mass consumption, and the people and things contacted are unimaginable in the hotel industry. Of course, it is also the most training and challenging job. If there are differences, try to find out the similarities between these people, classify and summarize them, grasp the psychological characteristics of customers, and divide them one by one. Finally, the adaptation to the working environment. The working environment is mainly part of interpersonal relationship. If you want to be a qualified grass-roots manager, you should handle the interpersonal relationship with employees properly, not too close or too distant. I think I have done a good job at this point. I am very happy at work, and I will take an active part in colleagues' parties whenever I have time.
2. Personal mentality
Before joining the job, I was worried that I was incompetent as a layman and could adapt to the work. This is completely beyond my expectation. It's not that I don't have confidence in myself, but that I'm worried that I'll live up to the attention of the leaders. So I really want to seize this hard-won opportunity and take this job as my career. That's what I want to do. In the rotation of departments, I never let go of a detail worth learning. Carefully record every key point; I will take pains to ask for advice where I don't understand. My study is not limited to working hours. After work, even when I am on the road, I will find some information and news related to cinemas on the Internet to read, think and digest constantly. For a hard-won statistical data, I will compare, analyze and summarize it repeatedly. If I am the head of the cinema in the big environment, how can I combine these data to control my cinema from a global perspective? "Details determine success or failure, and attitude determines height." I have always used this sentence as my motto to remind myself at all times. Treat things or work, or don't do it, do it well. With the attention of leaders, good attitude, excellent growth and learning environment and generous treatment, I have no reason not to fight for this cause.
Third, the problems found in the work
1, the staff's sense of service is not strong: whether in selling goods, box office or on-site affairs, our staff lack the sense of actively serving customers. Cinema is one of the service industries. We should not only make customers feel that I came to the cinema to watch movies, but also let them feel the comfortable viewing environment and the deep impression left by the bright smile on the waiter's face. The lack of our employees in this respect should have a lot to do with the recruitment channels, including job training and the overall working environment. So far, we haven't conducted systematic induction training for new employees, which is a great pity.
2. Employees' work is generally slack: the overall slack is mainly manifested in playing mobile phones at work, chatting together, and lax customer service. These problems do not appear in a day or two, but accumulate over time. It is difficult to achieve immediate results by relying on people to manage. It is suggested that individuals should be restrained by the system and an appropriate reward and punishment system should be established. There are not only excellent employees, but also the employees with the worst performance in the month. The duty manager's task should be to report the employees with the worst performance regularly; Leadership inquiry system, leaders should communicate with the worst employees regularly, criticize and correct them; Post-evaluation system to supervise and inspect the employees with the worst performance.
3, selling goods in the box office scheduling is unreasonable: selling goods, the box office staff is still abundant, but only the morning shift and night shift are arranged, and the middle shift is rarely arranged. There are more shifts on weekends or holidays, and our staff is fully equipped. Personally, I think our decentralized scheduling is not very suitable and there is too much freedom. If it is not well controlled, it will affect the daily operation of the cinema. It is suggested to hand over the scheduling right to the duty manager, who will regularly report the scheduling situation to the leader for review.
Summary of personal duty work 4 I. The overall work of the school
This week, due to Tomb-Sweeping Day's one-day holiday, the actual working day was four days, and two classes were held on Thursday and Friday, which brought a sense of repetition to some teachers' work. Fortunately, going to work in two sections before and after the festival also dispelled some discomfort, and the school as a whole was in good working condition. This week's key work mainly includes the following aspects:
1. The Academic Affairs Office has completed the collection of senior high school entrance examination information and submitted it.
2. The intensive training of the physical education and scientific experimental operation examination for the senior high school entrance examination is in full swing, and the teachers and class teachers of all subjects cooperate with each other to strive for the best results.
3. This year, the collective selection of advanced classes at the city and county levels was successfully completed, and the list of outstanding students commended at the city and county levels has been determined and reported to the Basic Education Section of the County Education Bureau.
4. Vigorously promote teachers to carry out research projects and cultivate scientific research talents in schools, draft school incentive plans, lead teachers' professional development, and build a team of famous teachers in xx middle schools.
5. Strengthen the education of students' behavior habits, focus on the special rectification activities of "prohibiting students' snacks from entering the teaching area", ensure students' food safety, strengthen the management of administrative duty personnel on campus public places, strengthen the management of class teachers on the interior of the classroom, and implement the comprehensive management of "no outside and no inside".
6. The General Affairs Department will carry out campus environmental improvement activities, clean up the building dregs on the top of the old teaching building, dredge waterways, prevent water leakage, remove weeds on campus and mow the lawn.
7, security office to carry out a comprehensive investigation of campus security risks, administrative staff full participation, division of labor and cooperation, in-depth inspection in groups, forming written materials, security risks to implement the responsible person, rectification within a time limit, the school can not solve the major security risks written report step by step for the record.
8, the full implementation of the school livelihood project, the establishment of organizations, division of responsibilities for the corresponding tasks, the formation of special work "road map" and timetable, summarized by the office for the school livelihood project implementation plan.
9. Organize some class teachers to participate in the "Anqing Primary and Secondary School Class Teachers' Work and Middle School Students' Career Planning Seminar" arranged by the Municipal Education Bureau this weekend, and accept the award of "Primary School for Class Teachers' Work Innovation Research" awarded by the Teaching and Research Section of the Municipal Education Bureau.
10, other routine work is carefully prepared and carried out in an orderly manner.
This week, the overall work of the school needs to be improved in the following aspects: First, the functional departments do not think systematically about the block work, and the research is not deep enough to find problems; Second, some class teachers do not have enough on-site management of student activities; Third, the administrative division of labor is slow and inefficient, and the management of transactional work is improper, and it is not handled according to "priorities"; Fourth, how to manage students in an orderly and educational way? Insufficient ideological and methodological preparation, need to think deeply, properly solve, nip in the bud.
Second, the safety work
This week, the overall security situation of the school is good. In addition to daily management, the main worksheet now includes the following aspects:
1. Implement the normalization requirement of closing the school gate on sunny days, and reiterate at the faculty meeting on April 5 that safety work is an important topic of this meeting, emphasizing the relevant requirements of earthquake prevention and disaster relief.
2. The staff on duty and some administrative personnel were able to coordinate and cooperate, and stopped an incident in which foreign youths came to the school at noon on April 5 in time, and asked the police of the town police station to go to the school for proper handling. However, the student management personnel should attach great importance to this matter, and they should do a good job of prevention (the education of the class teacher, the timely response of the personnel on duty, and the security officer on duty).
3. This week, the education of students' food safety and good eating habits was strengthened through the rectification activity of "prohibiting students' snacks from entering the teaching area". However, there are still students' snack bags scattered in public places on campus, which can still be seen in the trash can during class, which shows that it is not completely prohibited. It is required to pay equal attention to "rule by law" and "rule by virtue" in student management. At the same time of strict requirements, it is more important for all student administrators to fully realize the significance of this work and the necessity of grasping the management of * * *.
4. This week, "Re-implementation of School Safety Work" has been launched. Administrative personnel comprehensively investigate the hidden dangers of campus safety and the construction of safety materials, determine the responsible person and make rectification within a time limit, and clean up the workers arranged on the roof of the old teaching building to prevent water leakage from endangering the safety of the building.
5. Make full use of the assembly time of practice between classes to educate students about safety, focusing on the safety requirements of students in discipline, diet, transportation and drowning prevention.
This week, school safety needs to be strengthened: first, chasing and shoving students in the corridor between classes is easy to fall; Second, students are crowded by car, because the problem of vehicle capacity cannot be solved; Third, students' snacks and cold drinks after school will bring security risks; Fourth, the last class in the last afternoon, the teacher can't make a safe one-minute reminder before school. As for the serious security risks caused by the suspension of school infrastructure construction, this cannot be solved by the school itself, and it is only up to the school staff to strengthen education and supervision.
Summary of personal duty work The end of five years is approaching, and the Spring Festival is approaching. Unconsciously, 20xx years passed in the blink of an eye. Over the past year, under the correct leadership and care of the station leader, under the leadership of the shift supervisor and with the help of all the team members, I have changed from a newcomer who participated in the operation of the substation to a duty officer who is now running. Focusing on the central task of the company, I adhered to the policy of "safety first, prevention first", worked hard, achieved good results in all aspects, and fully completed all tasks assigned by superior leaders.
Looking back on the work in the past year, I have mainly done the following aspects.
1, safety in production is the top priority of all work. During this year, I strengthened my study of "Electrical Safety Work Regulations".
Timely study safety briefings, inspection reports and accident express reports, draw lessons from accidents, and draw inferences from others; Strictly "two votes and three systems", standardize operations, put an end to habitual violations, and lay a solid foundation for safe production. In this year's switching operation, especially in the power transmission process of comprehensive overhaul, I can successfully complete this year's switching operation in strict accordance with the standardized process of switching operation.
I also actively participate in daily safety activities and various special safety activities deployed by my superiors. By participating in daily safety activities, I have carefully studied the principles and policies of safety production, the instructions and requirements of superiors, the safety briefings and accident reports of various safety documents issued by superiors, and relevant rules and regulations. Many deficiencies have been found in the work, and the safety awareness has been greatly improved. In addition, according to the seasonal characteristics and the requirements of my superiors, I also actively participated in spring safety inspection, autumn (winter) safety inspection and "safety month" activities. According to the deployment and requirements of my superiors, I studied and investigated seriously with a pragmatic attitude, and worked with my colleagues to find the weak links and equipment defects in safety production.
2. Excellent business skills are the premise of safe production, so I actively train myself in business skills while working safely.
After more than a year of study and work experience accumulation, although the professional level has been improved to a certain extent. But at present, with the continuous updating of our equipment, we must strengthen the training of job skills. Therefore, we should strengthen our business study, study the technical level assiduously, improve our business skills and emergency handling ability for accidents, take the initiative to participate in the substation maintenance test while doing a good job in the monthly technical question-and-answer field examination, accident prediction and quarterly anti-accident exercise, and seek advice from the on-site debugging and maintenance master, so as to organically combine the knowledge in books with specific equipment for study.
3. While completing my own work, I also actively participated in the work assigned by the team.
This year, our team set up a QC team at the beginning of this year, in which I was responsible for the production of QC. The project of our QC team was released in the station in xx, and the results were unanimously recognized by the leading judges in the station. This QC activity has given me a good exercise in my work ability and problem-solving ability.
Over the past year, under the correct leadership of the station leader and the shift supervisor, although I have done the above work and achieved certain results, there is still a certain gap compared with the requirements of the superior leaders and the achievements of other team members. There are mainly the following aspects
4, their professional level is not high, the ability to deal with accidents is not strong.
Although through more than three years of study and work experience, I have improved my professional level and become a duty officer. However, because I haven't been in the post of substation operation for a long time, my business level and work experience are still relatively low compared with other veteran comrades, and there is still a long way to go to be a qualified duty officer.
5. Safety awareness is not strong enough.
Sometimes safety activities are not seriously invested, and sometimes there is a little slack in thinking about safety at ordinary times. Specifically, there are still some habitual violations in daily work, such as inadequate supervision during operation, failure to patrol according to the prescribed patrol route, failure to patrol according to the prescribed time, etc.
For the above shortcomings, in the 20xx years of work, I want to sum up the experience and lessons, find out the gap and overcome the shortcomings, especially in the work of safety production. I want to keep a clear head in front of my grades and fully realize that unsafe factors may still exist. Only by adhering to the policy of "safety first, prevention first" and working carefully can we nip in the bud. So I am determined to do in the new year:
First, further enhance the sense of responsibility and mission;
Second, while completing all the production tasks assigned by the company to the letter, resolutely put an end to habitual violations, prevent personal accidents, and ensure safe production throughout the company;
Thirdly, strengthening my own technical and professional training, especially for the new traffic laws and regulations, and improving my ability to deal with accidents are the focus of my recent study;
Fourth, strengthen their ideological and political study, realize the importance of safety activities ideologically, and constantly improve their safety awareness through safety activities.
Looking back on history and looking forward to the future, we are facing a new period of development. History has given us opportunities and responsibilities. With the development of ultra-high pressure, I will adjust myself with a positive attitude to keep up with the development of the company. In the new year, step by step, unite as one, overcome difficulties and work hard to make due contributions to the prosperity of the company tomorrow!
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