Summary of furniture salesman's work

Summary of Furniture Salesman's Work in 5 Articles

As a furniture salesman, how to write a summary of the work of a furniture salesman? A salesman is a person whose theme is selling goods and services. It plays an important role in social commercialization activities, transmitting information with actual carriers, and at the same time rendering information to realize commodity trading. The following is a summary of my work as a furniture salesman. I hope you like it.

Work summary of furniture salesman 1

The times are progressing and the society is developing. Sales is one of the key links for the company to develop rapidly. I have worked in the bathroom for several years. In this year, I deeply realized the glory and hardship of this job, and I gained unprecedented growth. I can only concentrate on my work with a more diligent, honest and grateful heart. In the past 2020, my work performance has made great breakthroughs and developed rapidly. Under the sincere guidance and care of leaders at all levels of the company, and with the sincere help and support of all my colleagues, I have a positive attitude, hard work, well-trained business, dedication, pioneering and innovative, and continuous progress. According to the requirements and assigned tasks of the company's superiors, do your job well and successfully complete the sales task. Now I will briefly summarize the work in 2020 as follows:

I. Summary of Work in 2020

In 2020, I completed ×××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××

On the one hand, because salespeople are in direct contact with customers, only by winning the trust of customers can they work smoothly, so I have always had a good cultivation, and I am generous and well dressed. Sales are not just about selling products to customers, but also after-sales service. In the after-sales work, I insist on receiving the information of customers' complaints, communicate face to face by telephone, fax or at the customer's location in time, discuss the solutions after learning more about the complaints or complaints, and reply to customers in time. Follow up the implementation of the processing results until the customer's reply is satisfactory. After the sale is completed, I will go to the production workshop to provide documentary delivery service, strive to make every order satisfactory to customers, always consider the interests of customers, and let customers avoid worries through a strong sense of service.

On the other hand, sales work should always be full of high enthusiasm and passion, have the spirit of not being afraid of hardship and fatigue, and have the courage to be the first. I am used to making a detailed plan for myself before I start work, from the annual goal to the step by step. With a plan, we can work in an orderly way. I always believe that opportunities are reserved for those who are prepared, so I insist on active sales instead of passively waiting for business opportunities. In my daily work, no matter whether the sales process is smooth or tortuous, I will sum up my experience regularly, find out my strengths and weaknesses, and strive to be supplemented and developed in the next stage.

Two. Work plan for 2020

Summing up my work in the past year, I still have many problems and shortcomings in my work. I need to learn working methods and skills from other salespeople and peers. In 2020, I plan to learn from each other on the basis of last year's work gains and losses. Focus on the following aspects:

On the one hand, I intend to study product knowledge, performance and use hard after determining the product variety. While doing a good job, we plan to improve our theoretical knowledge by learning business knowledge, skills and actual sales, strive to continuously improve our comprehensive quality, and lay a human resource foundation for the further development of the company.

On the other hand, in order to ensure the completion of the annual sales task, we should collect information and summarize it in time at ordinary times in order to create better performance in 2020.

The sales achievement in 2020 is a great affirmation of my efforts, and will also spur me to be more diligent, practical and rigorous in my future work and create new sales highlights.

I hope that in the new year, through continuous efforts and hard work, I can increase my sales space and win greater benefits for the company in return for the love of the company and leaders!

Summary of furniture salesman's work II

In a blink of an eye, _ _ has become history, but we still remember the fierce competition last year. Although the weather is not particularly cold, the recruitment banners flying all over the street are enough to make people realize that the valve industry will be another big market of _ _, and the competition will be more intense. Marketing directors, sales managers, regional managers, and hundreds of enterprises, large and small, are all vying for talents and markets. Everyone has really felt the cruelty of the market and can only sit still. Summary is to foster strengths and avoid weaknesses in the coming year and have a comprehensive understanding of yourself.

I. Completion of tasks

The actual sales volume this year is 80 million, including 30 million ball valves, 22 million butterfly valves and 28 million others in the first workshop, which basically achieved the goal set at the beginning of the year.

Compared with last year, the number of conventional ball valves decreased, the eccentric hemisphere increased rapidly, and the forged steel ball valves increased slightly. However, the sales volume of butterfly valves is not ideal (planned to be around _ _ _ million), the sales volume of large-diameter butterfly valves (over DN 2500 million) is very small, and the soft sealing butterfly valves have a slight increase.

Generally speaking, the sales volume is normal, and the main engine factory grows rapidly, but the growth of the company's own products is not ideal, and the growth of the "Shuangda" brand is not ideal.

Second, customers report many problems.

For our production and sales-oriented enterprises, quality and service are our life. If these two aspects are not done well, the development and growth of enterprises is an armchair strategist.

1. Quality status: unstable quality, many returns. For example, the ball valve of Changlong customer and the butterfly valve of Liu Feng customer have quality problems one after another, and customers complain a lot.

2. Not paying enough attention to details, such as large welding scar, uneven surface, incorrect paint color, and handwheel falling off during delivery. Although it is a small problem, it affects the quality of the whole product and gives customers a bad impression.

3, delivery is not timely: inaccurate production cycle planning, improper production scheduling often leads to delay in delivery, but also human factors caused by the owner.

4. Freight: Customers complain a lot about freight, especially old customers, such as Baiqi and Kaiyun, all say that they are more expensive than others. The same goods and the same means of transportation, the price today is different from yesterday.

5. Technical support problems: customers' questions are not answered or ambiguous, which leads to customers' complaints and misunderstanding of the company. Dong, Kaixuan and others have mentioned such problems. It's not a big problem, but it is not in harmony with the company's tenet of "customer first" and "customer is God".

6. Quotation: Because the internal price system of the company is not complete, different customer grades can't be reflected, and old customers and big customers can't appreciate the company's care and preferential treatment.

Third, the problems in sales.

After nearly two years of running-in, the sales department has merged into a lean, United and progressive team. Teamwork and cooperation, smooth communication and harmonious coexistence; Sales staff have mastered certain sales skills and strengthened the idea of serving customers; Proficient in business, everyone can be independent, and be good at summing up problems in work and finding reasonable solutions, especially in Langfang. The cooperation between relevant departments is getting smoother and smoother, and they can understand and support each other. The good aspects need to be carried forward, but there are also many problems.

1, employees' work enthusiasm is not high, and their autonomy is not strong. Talking at work, watching movies and playing games happen from time to time. The reasons are as follows: first, the system supervision is weak; Secondly, salespeople have low salaries and feel that they have done a lot, but compared with other departments, their salaries are low, which leads to psychological imbalance.

2. The awareness of organizational discipline is weak, and the phenomenon of being late for work and leaving early often occurs. This situation exists in all departments of the company, and the company should have a suitable attendance system. When a bad phenomenon occurs, not only the department leaders should take charge, but also the company leaders should come forward to stop it.

3. The concept of delivery personnel: delivery personnel only regard delivery as a simple task, thinking that the goods will leave the factory, and there is no concept of serving customers. In fact, the care in details can make customers feel the service and sincerity of the company, such as the packaging and clear marking of goods, inform customers of the weight and arrival time of goods in time, and reduce the transportation cost for customers as much as possible.

4. The statistical work is not in place, and there are no finished or semi-finished statistical reports. Every time the sales department needs to ask the workshop about the inventory status of goods, it may cause the loss of sales opportunities and waste of manpower, and customers also doubt the efficiency of the company. Finished goods warehouse and semi-finished goods warehouse should provide regular reports to inform the inventory situation, so as to prepare goods in time and inform customers of the specific production cycle.

5, sales, production, procurement and other processes are not well connected, often resulting in delivery delays and mutual responsibility, mutual blame.

6. Poor technical support, lack of tender drawings and sales drawings.

7. The responsibilities of the departments are unclear, and the cost has not been reversed, resulting in the sales staff having no time to actively win customers.

The above problems are only a small part of many problems, which also occur from time to time in the sales process. Although it will not affect the company's fundamentals, it may eventually bring great losses to the company's future development if it is not taken seriously.

Fourth, put forward my own ideas about company management.

After two years of development, our Shuangda company has advanced hardware facilities, perfect organizational structure and obvious progress in production management, and enjoys a high reputation in Wenzhou and even the valve industry. It should be said that as long as we have the right strategy, tactics and personnel, the prospects will be very bright.

Everyone knows that "management produces benefits", but it is not easy to manage enterprises well. I feel that the company pays more attention to emotional management and institutionalized management is not enough. Strictly speaking, companies should take institutionalized management as the basis and give consideration to emotional management, so as to achieve the management effect. Take attendance as an example. Punch in every day, there is no penalty for being late and leaving early, and overtime is not rewarded. So what's the difference between punching in and not punching in? It's best not to call. Another example is the negligence of employees, and no one criticizes and corrects it. Even if someone mentions it, it won't do. This is appeasement and connivance. In the long run, the company's interests will inevitably suffer.

The process determines the result, and the details determine the success or failure. A company's goal or a plan eventually deviates, often because some details are not put in place during the implementation process. Bosses have many good ideas, schemes and grand plans. Why didn't it bring obvious results in the end? For example, the warehouse report and cost accounting ordered by the company at the beginning of the year were said again and again at the meeting, but there was no result. Why? Therefore, the decree is unreasonable and the enforcement is not enough. This is an important reason why domestic enterprises attach great importance to "execution" in recent years. Where does execution come from? Process control is the key! Complete process control is divided into the following four aspects:

(1) Work report Relevant personnel and departments report their work to the general manager or relevant person in charge regularly or irregularly, and report the progress. Leaders will also take the time to actively understand the progress and give guidance in their work.

(2) Regular meetings Regular meetings can help you understand the cooperation of various departments, offer suggestions and communicate with each other. There are too few regular meetings in the company, especially too few vertical exchanges. Employees don't understand their bosses' work plans and views on their work, and bosses don't understand their ideas and needs.

(3) Regularly check the implementation of the plan or scheme. After a period of time, the company regularly checks its implementation, whether it deviates from the plan, whether it should be adjusted, and arranges tasks for the next period of time.

(4) Fair Incentive A fair incentive mechanism is needed to build a harmonious team and mobilize the enthusiasm and initiative of employees. Otherwise, there will be conflicts between employees, uncoordinated work and no enthusiasm for going to work. Personally, I think the salary in the sales department is low. Compare the treatment of sales staff in various valve factories in the big environment and the treatment of various departments in the small environment. Although the employees in the sales department are very dedicated, in fact, everyone has some opinions in their hearts. If the company thinks that the sales department is an important department, recognizes the hard work of salespeople, and wants to keep those salespeople who can bring profits to the company, then I suggest adjusting the salary accordingly. After all, the loss of an employee is too great.

The other aspect is the management structure and employment of the company. Due to the particularity of the company's own structure, personnel management is prone to leapfrog management, multi-head management and excessive management. Leapfrog management easily leads to the loss of prestige and enthusiasm of department managers, and finally leads to discord between leaders and employees in the department, and no one is responsible for accidents; Multi-head management easily makes employees unable to adapt to work and worry about work mistakes; Excessive management may cause employees to lose their creativity, and employees are not confident in themselves, making it difficult to cultivate independent talents.

The above is just my personal opinion, which may not be correct, but I sincerely think about the future development of the company, make every effort to do a good job in the sales department and strive for some dignity for the company and myself. Please be careful.

Summary of furniture salesman's work 3

For more than three months, with the help of my colleagues, I have learned a lot in telemarketing. The previous work is summarized as follows:

I still remember that when my colleagues made a lot of phone calls, I dared to make the first phone call. At that time, my hand holding the phone was shaking and I was praying that no one would answer the phone. But this is not what I expected. I answered the phone there, and I didn't know what I was going to say for a moment: everything I thought at first vanished, but then I wrote it down in my notebook and gradually got used to it. Now that I think about it, it was really stupid then.

Telemarketing may also be the most difficult and challenging of all sales; Rejecting others always hurts my self-esteem. But I have to cross this threshold. To tell the truth, at that time I regarded myself as a hero who was "forced" to go to Liangshan. I call every day and make a lot of calls to let myself be rejected and learn to bear it. At first, it was with the help and edification of teachers, including a group of comrades, that I gradually got used to it. Others can do it, why can't I?

As a salesman, I feel a lot of pressure. When faced with the loneliness of leaving home alone, when faced with the frustration of not finishing the sales task, when faced with some unreasonable customers, once you lose your strong will, you can only escape from the marketing profession or live in a daze. Especially in telemarketing, we make at least 50 calls every day. If there are 16 working days every month, we will make 800 calls every month. It can be seen how many times we have to go through rejection, and the voice we hear the most is "rejection". If we can't motivate ourselves and each other, then we may face the cloud every day, don't want to make a phone call every day, and even feel miserable when we see the phone, because no one likes the feeling of rejection.

In the pursuit of success, you will inevitably encounter all kinds of difficulties, twists and turns, blows and disappointments. Few people in this world may have a pleasant journey all their lives, but most people, including many successful people, have suffered or are suffering from failure. In addition to having firm confidence in the goals you set at the beginning, you should go back from time to time to check whether your footprints have deviated from the track or taken more detours. If it has deviated, come back quickly, correct it quickly, summarize and review it irregularly, and ensure that the direction is always correct. As the saying goes: "A person who does not pursue progress is standing still"!

In retrospect, I still have many shortcomings and deficiencies in my work, especially carelessness. I forgot my name several times when I sent the fax and even forgot to bring my shoes when I went to the meeting. Finally, I borrowed them and they flew all over the sky. The details of such problems often occur in my life; I still can't face the problem on my own when I'm on the phone. When customers encounter problems, they are prone to panic and can't calm down. Give the phone directly to the master or other colleagues. From this point of view, what he is doing now is very bad, including calling back. Newcomers who have just arrived for less than a month can call.

I am not successful enough to face these problems alone. I must try to get rid of this habit in the future. I can't always rely on others. I have to solve it myself! Another point is that you can't distinguish between work and life at ordinary times. Trouble at work can sometimes be brought into life, and unhappiness in life can sometimes lead to a day's mood. Of course, this is definitely not good, because if you are in a bad mood, it will directly determine whether you can have a receipt to repay your hard work! Therefore, in our daily work and life, we should firmly believe that depressed patients will be more depressed if they find depressed patients. Be sure to find someone who is more successful and happier than yourself. His happiness is contagious and he will find strength and confidence.

To make a good plan for the future, you can't never sum up and set goals as before, just like a headless fly muddling along day by day, without goals, and you don't know what will happen one day. It must be clear here: you will keep two customers at least once, or if you come down for eight times a month, you can't guarantee whether you are a quality customer, so the chances of signing the bill are too small. At least in my own efforts, I can enrich myself, set an example for my classmates, and give my family a confession, which can reassure all those who care about myself and think that I am doing well.

Summary of furniture salesman's work 4

It has been a month since I joined Kunming on _ _ _ _ _ _ _. Although the sales performance is not obvious in a month, I have gained a lot in my work, which is inseparable from the help of my leaders and colleagues.

Since joining Kunming _ _, life has been tense but orderly for more than a month. Just entering the company, everything is strange and brand-new, and everything needs to be re-recognized and understood; Confidence comes from understanding, understanding the electrician and lighting industry, understanding the company and understanding the products; The emergence of Berry series Lonon products makes the advantages of products obvious, and such a platform depends on how to play. Life is a growing process. Maybe the difficulties and obstacles on the road to starting a business make me have to temporarily consider and decide who to grow up with! It is an honor to join the company and grow with the help of leaders, colleagues and customers; I am very grateful to the leaders for their selfless transfer of experience to me. They are my teachers. By learning their experience and knowledge, we can greatly reduce their mistakes and shorten the time of exploration. On such a positive platform, as a novice, I must learn more, see more and do more!

For more than a month, the company didn't make any demands on me. I am free to show my talents. A few days before I joined the company, my colleague Zheng Xiao took me to visit customers, which made me feel the whole sales process. Now you can basically find customers, meet customers and communicate with customers. Every step, every link and every project can be analyzed as much as possible. A few days later, Zheng Xiao and I started to expand our peripheral business independently. I am a lonely person. I like to deal with people and socialize. See that people never know each other and finally become friends; Looking at one customer after another, I was dug up bit by bit until I made a deal. I enjoy this process and enjoy this challenge. Although my experience and experience are limited, I always insist on doing everything with my heart! Because successful salespeople are people who dare to stick to their goals.

In this more than a month's work, there are still some achievements. It has successively developed dealers such as Yongju Lighting Store in Kunming Hong Ju Market, Wanjia Lighting Store in Southwest Building Materials City, Jinghong Mengla Store and Dali Jiali Sanchuang Building Materials Store. Next, all counties in Kunming need to develop channels to improve and start the cooperation of home improvement companies. Dashanghui still needs to develop one or two dealers and Huayang Furniture Plaza. The next work has a long way to go. I will try my best to improve my own quality and overcome my shortcomings.

(1) Must form the habit of learning;

The first product sold is the salesman himself; A successful salesman can always have a lot of knowledge with customers, which is inseparable from his own knowledge and insight. How much knowledge and courage, how many patterns. I still lack this aspect, so I must keep learning. This is a process of continuous self-summary and accumulation. I want to study purposefully and constantly enrich myself!

(2) Must have a sense of responsibility and professional ethics.

There are many salesmen. I made a serious mistake when I first joined the company. In order to increase my personal income, I use the resources given by the company to run the products of other companies. Thanks to the generosity of company leader Liu, let me let bygones be bygones and give me a chance to turn over a new leaf. If people want to get a foothold in the industry, they must love their work, be honest and trustworthy, and pursue professional ethics. Therefore, they must adhere to the sense of responsibility for the company, customers and themselves in their future work. Have a sense of responsibility and professional ethics.

(3) Being good at summarizing and self-summarizing;

At present, the market grasping ability and analysis ability in my work are still immature and lacking, so these need to be summarized, improved and strengthened in my future work. Now my understanding of sales is only superficial, let alone my ability to grasp the market, so I will work harder and harder than others to constantly improve myself.

Character is always the first, the first element of character is honesty, small victories depend on wisdom, and great victories depend on morality, being earnest and honest.

In fact, business work is an attitude. To limit the protection of the interests of both parties, sometimes we must look at the problem from the perspective of retailers. Only by understanding and grasping the above aspects can we go better and further in our sales career. Learn more and do more while you are young. Don't waste your life. Therefore, I will devote myself to my usual work and study with more full spirit and abundant energy, and I will definitely live up to the trust and training of the company, and I will certainly grow rapidly with the company!

I think business is definitely not unemployment, but: industry is good at thrifty housekeeping.

Summary of furniture salesman's work 5

In the month of _ _ _, through continuous study and sincere help from my colleagues, I have gradually integrated into the big family of Filipino. In the past _ _ months, I have gradually explored and established sales confidence in my work. In this month's time, the company has taught me a lot, and I have also learned different ways of doing things when I get along with my colleagues. Through this period of work practice, the personal work summary report for _ _ months is as follows:

The information of _ _ month is as follows:

1. position: 4 1, telephone number: 25, potential customer: 25, network agent: 7,

2. Individual retail sales: 10.

This month's performance is stable, with hdv 1000 shipments as the main products in the first three weeks. In the fourth week, hdv990 was the first product recommended to customers. The main reason is that the stock machine is out of stock, and the product transfer mode is recommended to make customers consume rationally. Secondly, in terms of potential customers, they are mainly young consumers aged 24-29, and they prefer models with 1000 to 3000. At present, the guest's file information is recorded in the notebook and remarks function of the chat software version qq20 1 1. In the past, there were many guests on qq, and after a long time, the natural memory was bad, which was easy to be confused and the chat record was easy to be lost. Because of the inconvenience caused by this vicious data loss to work, the guests I talk to every day also take notes in a unified notebook. This little operation is also convenient for you to follow up in time when you work overtime at home. In addition, in the system, the basic information of customers is entered into the system in advance, and members are registered. It is time-saving and convenient to do these steps well and establish files for customers and manage them in a unified way. Timely tracking is an important step every day. No matter how you sell it, it is first to follow it in time and understand the basic situation of the guests. Successful sales are only the second core of a salesman.

For customers, I attach great importance to this. Including their personal evaluation of me and the use of the machine after purchase. I made corresponding telephone replies before and after the sale, but I won't answer some questions. For products (after-sales problems), I am relatively lacking. Because they usually don't pay much attention to the professional knowledge of products, guests often can't work independently when they call, which bothers many colleagues. Analyzing my sales, as far as the source of customers is concerned, 90% is personal retail, which is the result of my hard work and overtime at night. But I'm not satisfied. I know I can do better. Cherish every guest's inquiry and don't waste an opportunity. If it succeeds, Daley has other small opportunities. If we can't grasp this opportunity, we will lose many small opportunities. This is what I don't want to see. I hope all the customers of customer service can be my guests. Communication starts from the heart, and I use my friends' hearts to gain their trust. I won't forget my promise to them. I have to promise service now. The chances of success are close to a big step.

Tracking customers is a very important lesson for salespeople. These are old customers developed by potential customers. For those who are looking for new customers. Important people take posting, telephone tracking, offline development of old customers, network agents and so on. I usually post. I've been posting since I joined the company. According to my statistics, five customers have posted. Some are handled by telephone, some by qq, and some by email. But no agreement was reached. There is an email reply this month, and we need to order sdv568. I was accepted by my colleagues because I was slow to follow. I'm a little excited. First of all, my post finally worked. Second, I'm in a bad mood because my colleague took the bill, because I think I have some efforts in it. Later, after adjustment, I also understood that every job is interlocking. I believe that as long as you work hard and don't care about a short-term success, no matter where you pay, guests will find you. I further sublimated my ideas, and the pattern needs to be broad. I will apply what I have learned to my daily life and work, and use this knowledge to create your desired goals and interests. This is the key. Summary:

Monthly task 10 positive product, basically up to standard, but not enough. While increasing the target quantity, we should also control the sales quantity of products and carry out targeted sales. Improve your ability and keep learning knowledge. In the future, we should do a good job, make a good personal work plan, grasp the time, grasp every potential guest, and constantly develop offline agents. Strive to reach the goal of 15 next month.