Zhangzhou: Urban management enters the community to open up the "last mile" of serving the people

Coordinating the handling of elevator failures

In Jinxiu Community, Longwen District, some owners reported that the public elevators in Building 19 failed multiple times, causing them to automatically stop running, which not only affected the owners' normal travel , and there are safety risks. On June 15, the working group organized a coordination meeting with owner representatives and property owners. On-site understanding of elevator faults and solutions, requiring the property management company to implement specific solutions as soon as possible, and conducting inferences about the operation of all elevators in the property management community.

After the meeting, the owner’s representative expressed satisfaction with the negotiation results and stated that he would actively cooperate with the property management company’s rectification work. On June 22, the property management company completed a comprehensive inspection and maintenance of the elevator. After the elevator maintenance, the on-site working group also had in-depth discussions with the owner to understand the effects of the rectifications. The owner said that basic rectifications had been made. Now the sudden rate of elevator failures has been greatly reduced, and there is no need to be nervous when taking the elevator. ?

Add convenience devices

In Huayuan Community, Xiangcheng District, some residents do not have fixed parking spaces. Sometimes the parking spaces found are far away from the residential buildings, so the owners have to carry Bring home big and small bags of supplies. ?Every time I go home, I am covered in sweat, and my hands feel uncomfortable being strangled by something. ?This phenomenon attracted the attention of the working group stationed there.

In order to make residents’ journey home easier, the on-site working group coordinated the property management to install convenience trolleys at the entrance and exit of the community to facilitate owners to transport supplies. Under the guidance of the working group, the property management company has deployed multiple trolleys at the south gate and east gate of the community. Owners only need to register to use them for free within the community. This approach has been well received by the owners.

Improve infrastructure

In the capital of Qianlong, Xiangcheng District, due to incomplete community infrastructure, parking spaces are difficult to meet the needs of residents, and it is common for vehicles to be parked at will. After the working group arrived, they immediately guided streets and communities to coordinate the repair of damaged roads, plan parking lines, and install safety isolation facilities. At the same time, they directed communities to organize volunteers to guide residents to park in an orderly manner.

In the meantime, the working group has been deeply involved in the management of public space, and has launched a combination of punches to release the potential of parking spaces, increase the number of parking spaces, and greatly alleviate the problem of difficult parking and chaotic parking. question. In addition, due to frequent rainy weather this year, many low-lying road sections in the community have serious water accumulation, affecting the traffic safety of residents. After the working group inspected the site on site, it was recommended that property management companies lay anti-slip mats in waterlogged areas to prevent residents from traveling accidents.

Removing blockages combined with adding equipment

In Wanda Community in Longwen District, some owners are accustomed to placing "burning gold buckets" on the corridors. After the owners use them, paper ash flies everywhere. It not only affects the cleanliness of the corridors and causes air pollution, but also blocks fire escapes, posing safety risks. Despite repeated persuasion from the community and property management, individual owners remained indifferent.

On the one hand, it is the customs and habits of the owners, and on the other hand, it is the smoothness of the corridors and the living safety of the owners. Only the combination of removing blockages can fundamentally solve the problem. To this end, the stationed working group and community and property staff conducted a thorough investigation into the behavior of "burning gold barrels" in the jurisdiction, and concentrated the cleanup of "burning gold barrels"; at the same time, the property management was guided to purchase large-scale "burning gold barrels" in a timely manner, and will It is placed in the atrium for the convenience of owners. The cleaning work of the "Burning Gold Barrel" is managed by the property management, and multiple fire-fighting equipment are also equipped around it to eliminate potential safety hazards.

What the people hope for must be met. Since the launch of urban management activities in communities, the combination of "service, management, and law enforcement" has solved urgent, difficult and long-awaited problems for the masses one after another, improving the community environment. Through a series of measures to provide services and facilitate the people, the public's recognition of urban management and law enforcement has gradually increased.