Xinxiang 2022-2023 heating season payment guide is coming →

Important information of heating season in 2022-2023

10 is halfway through.

The heating season of 2022-2023 is coming.

In order to ensure your normal use of heat this year

Please pay the heating bill in time.

Time and standard of payment

Time and standard of payment

Payment time:

June 2022 10 to June 2022 1 14.

Payment standard:

● Residents ●

Annual heating fee = building area ×90%×2 1 yuan/square meter/quarter.

● Non-residents ●

Annual heating fee = construction area ×33.6 yuan/m2/quarter

● Household metering and charging ●

1. Prepaid heating fee = building area ×90%×2 1 yuan/square meter/quarter.

2. Settlement heat fee = basic heat fee+metering heat fee

(1) Basic heating fee = heating fee in advance ×30%

(2) Metered heat fee = actual heat consumption ×0. 18 yuan/kWh.

3. Waste heat fee = prepaid heat fee-settlement heat fee

According to the new file number. 20 10 196, when the heating fee in advance is more than the heating fee in settlement, the charging system will carry forward the remaining heating fee to the next heating season; When the prepaid heat fee is less than the settlement heat fee, the user will not pay another heat fee according to the principle of "refund more and make up less".

Heating time and payment channel

Heating time and payment channel

Heating time >>& gt

From 00: 00 on June 1 15, 2022 to 00: 00 on March 15, 2022, in case of abnormal weather, appropriate adjustments shall be made according to the notice of Xinxiang Municipal Government.

Payment method > >>

Users holding the heat card number can pay at the business outlets of the central heating heat fee collection bank (institution) located in the urban area. In order to facilitate users to pay fees, users can use WeChat official account, WeChat, Alipay, online banking and mobile banking for online payment. (See the table below for details. The payment system of ABC is still being debugged, and we will inform you in time after the debugging is completed. )

organization

payment types/methods

contact information

Huadian heating company customer service hall

Self-service payment machine, WeChat official account, WeChat, Alipay.

0373-5 192 1 14

Citizen service center Huadian heat power chuangkou

WeChat official account, WeChat, Alipay

0373-5 192 1 14

Bank of China

Counter, self-service terminal, online banking, mobile banking.

95566

China construction bank

Counter, self-service terminal, online banking, mobile banking.

95533

Industrial and Commercial Bank of China

WeChat official account, WeChat, Alipay

95588

Residents' collective users and users of public construction units should go to Huadian Thermal Power Company to sign the confirmation form of heat fee, and then go through the payment procedures. (Huadian Thermal Power Company Address: 4th Floor, Building 2, Xinghai Legend, southeast corner of intersection of South Ring Road and Heping Road)

Address > >>

1. Customer Service Hall of Huadian Thermal Power Company Address: 4th floor, Building 2, Xinghai Legend, southeast corner of intersection of South Ring Road and Heping Road.

2. Address of Huadian Electric Window of Citizen Service Center: 4th floor, Xinxiang Citizen Center, northeast corner of the intersection of Xiner Street and Renmin Road.

Working hours >>& gt

The working hours of the customer service hall and telephone of Huadian Thermal Power Company are 08: 30-1:30, 13:30- 17:00 (normal work on holidays, and timely notice of subsequent adjustments).

Business matters related to payment

Payment related business matters

Payment operation >>& gt

Specific operation of official WeChat account: Pay attention to the official WeChat account of Xinxiang Huadian Thermal Power Co., Ltd., select "Heating Payment" under "Business Handling", enter the hot card number, and pay according to the prompts.

Specific operations of Alipay/WeChat app: Alipay/WeChat app selects "heating fee"/"heating fee" under "living payment", selects "Xinxiang Huadian Thermal Power Co., Ltd.", inputs the credit card number, and pays the fee according to the prompts.

1. Due to the large number of paying users and concentrated time, in order to reduce your waiting time, please try to use electronic channels such as WeChat, Alipay and bank online banking, or choose the nearest bank outlet to pay.

Outlets near Bank of China:

Outlets near China Construction Bank:

Second, the "card number for heating" is the necessary information to pay the heating fee. If you forget the card number before payment, please call customer service at 0373-5192114 to check the card number. Please check the user information carefully when paying the fee, and then tie the card to pay the fee.

Invoicing >>& gt

Xinxiang Huadian Thermal Power Co., Ltd. has issued an electronic invoice. Users who need reimbursement can choose "electronic invoice" online and then pay the fee.

Refund >>& gt

Within 2 months after the end of heating, the hot users who need to go through the "refund" formalities have a balance in their accounts, bring their ID cards and bank cards (users need to know the name of the bank account) to the customer service hall of Huadian Thermal Power Company to fill in the refund application, and the thermal power company will centrally handle the refund; For users who have a balance in their accounts but have issued invoices, the remaining heating fees can only be carried forward to the next heating period; Users who have a balance in their account and have not applied for a refund need not worry. The remaining heating costs are automatically carried forward to the next heating season.

Apply for repair >>& gt

"Xinxiang Huadian Thermal Power Co., Ltd." WeChat official account has opened the repair service, and the online repair function can be realized by binding the hot card number.

Notes for users

User description

Familiar with the policy >>& gt

Heat energy, like water, electricity and gas, is a valuable commodity and can only be used after being purchased. "Xinxiang central heating management measures" clearly stipulates that the following acts are illegal and illegal use of heat:

(a) unauthorized removal, connection or partition of heating facilities;

(2) installing a hot water circulation device;

(3) obtaining heat energy from heating facilities;

(four) unauthorized changes in heat metering and temperature control facilities or open the lock valve;

(five) other acts that damage heating facilities or affect the use of heat for heating.

Illegal use of heat will affect the heating cycle of the whole community, causing the temperature in other users' homes to drop, affecting the heating effect of normal users. Please use heat in a civilized and standardized manner to maintain a normal and orderly heating environment. Huadian Thermal Power Association will organize professionals to conduct heating inspection irregularly during the heating season. Illegal heat users found in the inspection will be restricted from using heat, causing losses to other heat users, and illegal heat users will be liable for compensation according to law.

Pay the fee and open the latch >>& gt

After the user pays the fee, Huadian Thermal Power will open the bolt in the order of payment after the pressure test in the community. In order to avoid congestion caused by a large number of open valves during peak charging hours, users are requested to pay as soon as possible.

Note: users should ensure that the indoor heating facilities are well sealed before paying the fee, and they are not allowed to dismantle or modify the indoor heating facilities without authorization after paying the fee to prevent losses caused by water leakage.

Stop and close the latch >>& gt

After the user stops, Huadian Thermal Power will close the bolt after checking with the user on the spot according to the stop instruction. In order to close the valve for you in time, please go through the formalities of stopping heating as soon as possible for users who don't need heat in this heating season.