It keeps showing that the weather has stopped. What should I do?

According to your description, if the mobile phone always prompts unexpected shutdown for no reason, it may be an error in the third-party software or internal application downloaded by the mobile phone. I suggest you:

1. If this prompt appears when running or downloading third-party software, it is recommended to uninstall the software and try to reinstall it. Action: Settings-Application Manager-Download, find the software and uninstall it.

2. Settings-Application Manager-All-Click the menu button in the lower left corner-Reset application preferences.

3. If this happens to a certain software, it is recommended to enter the application manager again-all-find the software-and clear the data (note: all data of the application will be permanently deleted).

This will happen if you run the built-in program. If your phone supports online upgrade, please go to Settings-About Device (About Phone)-Software Update (System Update)-Update (Please back up the data in your phone before upgrading).

5. If not, please back up the data in your phone and restore the factory settings (Settings-Reset/Privacy/Personal-Restore the factory settings).

If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it. Please click the following link to find out the specific location of Samsung Service Center:.

Welcome to Samsung service to make an appointment:

. Samsung . com/support