Work operation assistant work experience model essay _ work operation assistant work experience

Time passed by, and another year of growth passed in a blink of an eye. Looking back on the past six months, I am honored to make progress with my colleagues in the company and learn a lot from them. The feeling in my heart in the past six months is that it is not difficult to be a qualified assistant to the general manager, but it is not so simple to be an excellent assistant to the general manager. I would like to share with you my working experience as an assistant, and welcome your reference.

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Assistant work experience: 5 articles

Model essay on assistant work experience

Assistant work experience

Three articles about assistant's work experience

Model essay on assistant work experience

Assistant work experience 1

A year goes by like water. At the beginning of the new year, I review my work and sum up my experience to enlighten my work in the coming year. I have a deeper understanding of the position of business assistant and am more familiar with the work content. He joined the company on February 4, 20 _ _ _, and it has been nearly 1 year. With the support and help of my colleagues and leaders, I have grown a lot. Through this year's work and study, my personal working mode and working method have made great progress. Now I will summarize the work in the past year as follows:

First, the completion of daily affairs.

From the beginning of my employment, I began to take over some business work as a business assistant, mainly including the establishment of business order information, quotation tracking, factory delivery arrangement, document sorting and so on. At the same time, assist department personnel to handle various affairs.

During this period, my work is mainly as follows:

1) Handle daily business delivery: contact the customer's delivery method, check the receipt information and invoice information, notify and urge the purchasing department to purchase in time, and notify the finance department to issue invoices. At the same time, for new customers, contact the billing information and the general taxpayer certificate.

2) Follow up the business quotation: for each quotation list, coordinate the production R&D department, purchasing department, finance department and other relevant departments in time, quote the most accurate price in the shortest time, and reply to customers in time.

3) Manage customer orders and delivery information: integrate production, delivery, billing records and sales detail tracking tables, and accurately record the production, delivery time, billing time, payment collection time and amount of each order.

4) Assist department leaders to handle daily work, mainly including sending quotations to customers, faxing contracts, tracking payments, reviewing contracts, and handling tasks arranged by leaders at any time.

5) Tender preparation: responsible for the commercial part, coordinating all departments to complete other parts of the tender, integrating, stamping and binding.

Second, assist leaders in managing affairs.

1) Check attendance, monitor and register employees every day.

2) Assist the leaders to handle the monthly departmental personnel assessment.

3) Review, summarize and submit the expense reimbursement of department personnel.

4) Do a good job in the company's meeting notice and pre-meeting preparations, and coordinate the staff to ensure the smooth progress of the meeting.

5) Timely and effectively complete all tasks assigned by leaders.

Third, the experience and experience summed up in the process of work:

1) efficiency problem

When dealing with problems in work, the cooperation between departments is very important. The marketing center is the department that initiated the problem. How to coordinate other departments to solve problems is very important. This year, I summarized as follows: positive communication and positive feedback; Responsible, responsible for their own tracking to the end.

2) Be a serious and responsible person at work and do every little thing well.

The assistant's job is actually very complicated and trivial, and all leaders may arrange some temporary tasks at any time. Some of these tasks are urgent, which requires me to quickly judge the urgency of the matter and deal with it in time. More importantly, I must have a good memory, and don't leave behind the pending tasks. At work, I have developed the habit of doing statistics at any time, such as the details of express delivery and customer information sent every day, so as to do corresponding statistics for later inquiry.

Fourth, the direction of future efforts.

1, actively communicate with colleagues in various departments to realize active feedback.

2. Maintain efficient execution and sense of responsibility, and follow up the affairs that you are responsible for.

3. Do everything with your heart.

4, understand the industry knowledge, let oneself have a certain knowledge reserve, better service company.

Assistant work experience II

Time passed by, and another year of growth passed in a blink of an eye. Looking back on the past six months, I am honored to make progress with my colleagues in the company and learn a lot from them. The feeling in my heart in the past six months is that it is not difficult to be a qualified assistant to the general manager, but it is not so simple to be an excellent assistant to the general manager. I think: a good assistant to the general manager should not only be modest and upright, but also be conscientious in his own career. But also in ideological and political, work ability. As a young assistant to the general manager, I still need to learn a lot.

First, ideological cultivation.

As an assistant to the general manager, if you want to perform your duties well, you must first have comprehensive excellent qualities in all aspects and establish a correct world outlook and outlook on life. In the past six months, I have seriously participated in various studies and activities. There is an idiom: as long as you work hard, the iron pestle is ground into a needle. Yes, as an assistant to the general manager, I will be careless and inappropriate in my work. Opinions and suggestions have come, and now I am no longer unhappy and refuse. Instead, put forward higher requirements for yourself and try to tell yourself: think carefully about how to do better from another angle.

Second, quality improvement.

1. In my work, study and life, I listen carefully to my own experiences, record them carefully, think carefully after work, and make some purposeful attempts at work. At work, I am committed to studying hard. I think everyone is my teacher. I can learn, there are many things to learn. For example, I just came to the company for half a year, and I don't know anything about the management and production of the company, so I can't make better suggestions. As a good employee assistant, you can ask questions if you don't understand, learn and think from colleagues in charge of production with an open mind, and boldly discuss the way of production management with colleagues.

In my spare time, I will read some books on production management and look up relevant information on the Internet. I deeply feel that learning really helps me a lot.

Third, the work content

1, thinking determines the way out, and how far the thinking is, how big the stage is; We are mental workers, and our forward thinking and open thinking determine the space for our value growth and the amount of wealth we bring to enterprises; I am accurate in this respect, and I can do a good job of employee consultation with my ears and eyes; I am equivalent to Zhuge Liang of Shu Han! Modern times call it a staff officer, (to be a good staff officer for the company's development and leadership); In the company, you can integrate into the company atmosphere and work, identify the foothold, starting point and focus of work, find the feeling of work, coordinate leadership around your own central work, contact the employees, do a good job in group work, and do a good job in service with colleagues and employees in various departments. Management is not meticulous, personnel are not decisive, assistants are not arrogant, ultra vires, offside, absent, and work is not in place. Instructions and reports should be timely. Don't read what you shouldn't read, don't say what you shouldn't say, don't listen to what you shouldn't hear, don't do what you shouldn't do, and don't spread anything that affects unity and progress among employees and colleagues, creating troubles and obstacles for the stability of employees' ideological management and affecting the normalization of the company's production.

2. Can consciously take the initiative to do a good job of information collection and decision-making in workshops and departments, constantly improve and supervise the implementation, implement the work in time, what step has been implemented, how is the progress, what difficulties are there, what needs to be improved and improved, capture information in time, accurately do the implementation feedback, and actively do the decision-making staff. After finding the problem, carefully analyze the cause of the problem, formulate improvement measures, and then ask for a summary report to provide decision-making reference for leaders to solve the problem.

3. I am a fair referee when each department executes the work task list issued by the general manager's office. No matter who has a problem, it is not a strong sense of responsibility and has not completed the implementation as required. Everyone is afraid that I will appear in front of them at work, afraid that I will hold them accountable and follow up their work to complete; In order to comprehensively enhance the sense of responsibility of personnel at all levels, and to push the company's management to a new level, I am not soft-hearted, adhere to principles, and resolutely do not compromise in execution. If it is wiped out by everyone, it is impossible. If I can't do this well, then my assistant to the general manager has no real value.

4, the things assigned by the leadership, I first according to my own brain to find a way to meticulous high standards of serious completion, do not rely on, in the process of work found deficiencies immediately improved, I asked myself to do everything to a high standard; Because for me, who has experienced in the Tiejun army, my bones are different. For example, I met the IKEA review at the end of June. Under the leadership of General Manager Cheng and General Manager Luo, when the general manager's office entrusted me with the task of organizing 12 people to comprehensively clean up the environmental sanitation of the garden in the factory area, I was able to accept the task gladly at the first time, and quickly according to the environmental sanitation situation of the factory area, the area was large, the scope was wide, the time was tight, the task was heavy and there were many dead ends.

5. The tasks assigned to me by the general manager's office; The same thing, two different people to do, different ideas, different consciousness, different standards for themselves, different sense of responsibility, then the effect will inevitably be different; I regard everything assigned as my own thing, and every task I complete as an exercise to improve and spur my ability and quality. For everyone who really has ideals and goals and is responsible for himself, work is a kind of enjoyment, and my life value can be promoted and realized in my work.

Fourth, the workflow.

In view of the imperfect job responsibilities at this level, I can draw up a workflow suitable for our company according to the actual situation of our company and perform my job responsibilities in strict accordance with the workflow; Clear thinking, specific process, in the face of their own posts, a lot of work ideas, cumbersome affairs, things will be orderly; I classify my work every day, and it is my key to deal with all kinds of tasks at the same level easily, that is, to do what is urgently needed first, then to do special things, and to allocate work and rest time reasonably. In major tasks, we should plan ahead, expect in implementation, take measures in anticipation, sum up afterwards and report after summing up.

Fifth, give full play to the lubricating oil function of long sleeves and dancing.

Our company is a manufacturing enterprise with about 800 people. When the forest is big, there are all kinds of birds, and it is inevitable that there will be friction contradictions. Whether there are contradictions and disputes, employee complaints, or coordinated handling of foreign units and enterprises, I can handle them easily and reasonably according to my own ability and experience. In the past six months, I cooperated with the general manager's office to receive the factory visit of Zigong Lantern Association and the factory investigation of Qingshen government supervision department, and accepted the instructions of the general manager to deal with the car accident on the way home from work at night, which was handled properly and satisfied at all levels; I usually do my job, and when I don't judge, I am right: respect without blindly following, obedience without being a slave, and not violating principles. "Not only books, not only books, but also facts." Carry out the work in a measured way, adhere to the principle and act according to the rules; Stay, be polite, sincere and affectionate. No bullying, no command, no bullying. Coordinate internal and external relations, seek external support and cooperation, and seek internal unity and progress.

View of intransitive verbs

Through this half year's work, with the care and help of leaders and colleagues at all levels in the company, I am lucky to have learned a lot and made some achievements in my work. But this is far from enough, especially in the coordination of production work. In the future, I will continue to study more, think more, try more, and strive to do my work better.

Assistant work experience 3

I have been transferred to the sales department for a year and a half. Looking back on the road we have traveled and the things we have experienced in the past year, we don't feel too much, we don't have too many surprises, and our mentality is calm and calm. With the leadership and help of the company leaders and the full assistance of colleagues in the department, I am based on my own work and the sales work is progressing smoothly. Although the sales situation is good, the repayment rate is not optimistic because the group headquarters does not settle the payment in time. In X years, I will try my best to overcome this factor and solve the payment problem with all subsidiaries in time. The contents and feelings of sales work are summarized as follows:

Usually, the company handles door-to-door business and deals with the problems in the process of product sales. Before that, it conducts friendly communication with various departments and cleans up the accounts payable with the group headquarters in previous years. Because I didn't handle the accounts a few years ago, and some documents were lost and the price or other problems brought a lot of trouble to my present work, I promoted every new product, closely contacted the dealers and analyzed it according to different regions, industries and audiences. In my daily work, I accept the arrangement of the leader.

Summing up my work in the past year, I still have many problems and shortcomings in my work, and I need to learn from other salesmen and peers in working methods and skills. In X years, I plan to learn from each other on the basis of last year's work gains and losses, focusing on the following aspects:

1, annual sales task, actively collect information at ordinary times and summarize it in time.

2, the manager's sales work, from the product price, quantity, quality and their own service attitude, etc., seriously communicate with customers.

3. Accuracy and careful inspection.

4. Handle the goods in time.

5. Maintain the relationship between old customers and constantly develop new customers.

6, everything, stick to it!

Finally, I summarize the problems in my work.

1, insufficient inventory. Although the inventory table indicates the minimum inventory of each product, it actually does not match, and many products have even been out of stock. In the case of low inventory, it is suggested that the warehouse contact the production department to place an order in time, or contact the sales department to remind them to place an order. Most cases of flight orders are related to insufficient inventory.

2. The goods were not returned in time. The return time is always delayed. For this phenomenon, buyers' attitudes are mostly irrelevant, and they seldom think about how to solve problems with suppliers, but hope that sales staff can communicate with customers to delay time. This will reduce the credibility of our customers (this phenomenon is very serious).

3. Handling of supplier return. Many unqualified products are finally picked and sold as qualified products because of the delay of time, which is very inconsistent with our belief of "pursuing high quality" There are often things that are taken out, because the quality problems make the sales staff very embarrassed.

4. For the business that has been sold and has not been repaid, it is necessary to make regular reminders or reminders. Many businesses have been repaid, and the finance department didn't tell the sales staff until several months later. During the period, the sales staff thought that they had been urging not to repay, which gave the customer a very bad impression!

5. There is no coordination between departments. For the convenience of their own work, they often don't care too much about others and don't consider the trouble they bring to others. Sometimes a word or a small matter can be solved, but it makes the sales staff take a lot of detours.

6. the problem of sending cars.

7. The speed of product development is too slow.

It is worth mentioning that the first half of the year has made great progress compared with the same period last year. Through the joint efforts of all the staff, the company has achieved a comprehensive victory in all its work and all its business indicators have reached a record high. This is encouraging. But we still need to do better and stronger. This year, I will work harder to do my job and help others actively. I also hope that some problems existing in the company can be properly solved and continue to develop new products and new fields. I believe the company will definitely go further!

Assistant work experience 4

In the past year, I have gained a lot through hard work. Near the end of the year, I think it is necessary to make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better next year. I'll make a brief summary of my work for one year.

1, familiar with the procurement process.

Let yourself handle every detail from ordering to receiving goods, and let yourself be familiar with every supplier and delivery method. In the entry of material receipt, the arrival of each material is handled by himself, so that he can know the arrival of production materials at the first time. Fax and order confirmation. After learning a lot, you can know the actual arrival of your own materials and the existing problems, what matters need to be paid attention to, communicate with suppliers in unclear places, understand and be familiar with this material, and have further communication and contact with suppliers. Convenient for future cargo transshipment. Next year, we must do this work more carefully, so that every time we confirm the order, we must be foolproof, insist on confirming and reconfirming, and do not care if we don't receive the order. Responsible for the freight forwarding of some materials, especially those in remote areas. Learn to plan whether the arrival of your own materials will cause Man Cang and a large amount of inventory, whether it will affect the production schedule, and whether your own funds will affect the company's capital flow. Next year, I will plan the remote materials in more detail so that I can know the progress of all the materials. A clear plan is important for production. It is right to live and work in a planned way.

2. Participate in the entry and sorting of year-end unit price.

If it really involves the unit price, it can be said that it has just learned a little fur. It is not a good purchase to let suppliers arrive on time without affecting the production schedule. Good procurement is the service attitude and quality that suppliers have to provide when they can obey their own scheduling on time. And we have to give our products to ourselves at the lowest price, which is the real good purchase. Go shopping. Give different prices through different manufacturers, and press the most willing supplier in your heart at an ideal price to get the results you want. I hope I can enter this purchasing door myself in the future.

3. Participate in ERP work entry and sorting.

What I want to say most is that the introduction of this ERP system is our help this year. Through ERP, I can know the configuration of each model, the arrival of the materials I purchased, the inventory of the warehouse and so on. Make all materials clear and accurate. All materials can be consulted and proved.

4, participate in inventory work

Let yourself know all the parts in practice. Understand the inventory in the warehouse. Through inventory work. Understand why parts and materials lead to inventory. Those are all dead stocks, why do they cause these stocks? How can we digest the inventory, make the warehouse zero, and make the supplier our warehouse?

I don't know much about bicycles, blindly adjust goods, can't track the adjusted materials to the end, can't do it in place, don't do things carefully enough, and don't think well. The material is not pressed tightly, the urgency of the material is not clear, and the problem is not strong and decisive. Try to understand the importance of work next year, and try to learn and understand the configuration of bicycles, as well as why and how to configure them. Where does the calculation method of unit price come from? Face the work with a grateful heart and adjust your mentality. Purchase at the right price, quality, quantity, time and place. I hope next year's work is personal and the division of labor is clear. Let your materials know more and your responsibilities are clearer.

2020 is a year of harvest and enrichment, and I am very happy to work with you. Through this year's work and study, I have accumulated a lot of knowledge and experience in purchasing, and all aspects have been fully exercised. As an employee of the company, the rise and fall of the company is directly related to me. Therefore, I am willing to work together with the company towards a higher goal and contribute to our company!

Assistant work experience 5

I started as the assistant general manager of the Ministry of Science and Technology in May of 20x, and now I have been in charge of the overall work of the Ministry of Science and Technology for more than one and a half years. A year and a half is only a short moment in the journey of life, but it is an unforgettable journey for me personally. Looking back on my work and study career in the past year and a half, there are joys and sorrows, bumps and gains, and the achievements made by comrades are obvious to all, so I won't list them one by one. But what I want to explain is that the results are hard-won. The bread here includes the correct leadership of the bank leaders and the help and support of the bank cadres and workers present today, especially the hard work and hard work of all the staff in the Ministry of Science and Technology. This year, as the head of the Ministry of Science and Technology, I just did some work that should be done, which can be summarized as the following five aspects:

First, strengthen management to ensure safety.

In the scientific and technological work of banks, safety is the primary task, and the achievement of scientific and technological work lies in the smooth development of various businesses of banks, without accidents. First of all, the most powerful means to ensure safety is the system. Based on this principle, I have discussed the system with the internal staff of the department many times, adjusted the original post responsibilities, formulated a new post responsibility system, emphasized the necessity and importance of the post, refined the post responsibilities, and made the scientific and technological work in an orderly environment. In addition, with the joint efforts of all the staff in the department, the implementation of the revised system and the new system has been guaranteed.

Secondly, the safe and stable operation of the network and information system is the lifeblood of the work of the Ministry of Science and Technology. Only when the whole information system keeps stable, continuous and efficient operation can we talk about the next development and give full play to the role of existing and newly developed business products. In order to ensure the safe operation of the system, a mobile phone was equipped in the department at the beginning of the year, which shortened the delay time when the fault occurred. At the beginning of the year, I put forward the goal of ensuring the overall availability of ATM and POS bank card LAN system to reach more than 99%. Although our local area network system fluctuated frequently in 20x, the system has been running very stably this year after our secondary transformation. My efforts in strengthening management and ensuring operation have achieved the expected results.

Second, scientific and technological projects, focusing on implementation.

In terms of science and technology projects, 20x has many new products and projects to update the original business system of the Head Office. First of all, we should support business departments to participate in fierce market competition. Products developed to meet the needs of market competition are introduced in various information channels, but according to the regional characteristics of Shenyang and the characteristics of our bank, various business departments have put forward some project requirements, such as: bank-securities communication system, salary increase system, document center system and so on. With the cooperation of bank leaders, relevant business departments and sub-branches, these new products were launched in time, which enriched our product line, enhanced our service function, and gradually established a certain competitive advantage in the market, which played an important role in promoting and supporting the improvement of our future customer structure.

In the past, due to the stagnation of the head office, some aspects of our system were not conducive to market development. Through the feedback from us and other branches, the Head Office has made some corresponding improvements to these problems this year. For example, the customer operation process of ATM, CRS and other self-service equipment has been updated, from the original way of spitting cards first and then issuing money to spitting cards first, which is convenient for customers to withdraw money; The self-service inquiry machine system has been reformed, and the agent functions of financial management and intercommunication in the inquiry machine have been added.

Third, grasp the overall situation and unite and cooperate.

I think the Ministry of Science and Technology is a vital functional department in the bank, and it is my unshirkable responsibility to ensure good customs and logistics support in the bank. Over the past year, I insisted on considering the problem from the perspective of the whole bank and objectively analyzed the influence of related technologies on the industry and outside. This year, in view of the fact that UPS batteries in some outlets of our bank can't work normally, I put forward a suggestion to replace them, because once outlets can't work normally, it will have a great impact on banks. This proposal was approved by the bank, and all outlets were replaced before the year-end final accounts.

As the second-line service management department of the bank, strengthening unity and coordination with relevant personnel and departments is an important condition for doing a good job in scientific and technological services. In order to do a good job in the unity of employees within the department, I earnestly implement democratic centralism, insist on accepting suggestions, accept opinions from different viewpoints with an open mind, and do not act arbitrarily. All employees of the Ministry of Science and Technology are treated equally, so that they have certain responsibilities and corresponding rights. The unity of responsibilities and rights has mobilized the enthusiasm of the employees of the Ministry of Science and Technology in a limited way, and there has never been a phenomenon of striving for merit and shirking.

Fourth, internal strength and external image

Over the past year, I have attached great importance to strengthening the ideological style and discipline construction of employees in the Ministry of Science and Technology, giving full play to the overall efficiency of the Ministry of Science and Technology, and striving to shape the image of diligent, efficient and pragmatic organs and departments. On the one hand, I care about the employees of the Ministry of Science and Technology in my life, support them in my work, encourage them in my study, strictly restrain them in discipline, and resolutely resist and overcome all kinds of unhealthy trends. On the other hand, I insist on being strict with myself and setting an example. I have always attached great importance to improving my management level and professional ability, and constantly cultivated my ability to guide practice and control the overall situation, so as to be self-disciplined, active in learning and creative in my work. At ordinary times, I am diligent in practice, quick-thinking and brave in innovation in my work. As a scientific and technological personnel, we are required to be realistic and down-to-earth in work style, which has cultivated my pragmatic work attitude. As the head of a key department, I always adhere to the style of honesty, self-alarm, self-examination and self-encouragement. As a middle-level cadre, I played a connecting role, obeyed the arrangement of bank leaders and instilled the spirit and guiding ideology of the bank into every employee. As a leader of employees, I always insist on creating opportunities for employees to learn and exercise themselves, so that every employee can improve himself, improve himself, enrich his work experience and find his social value in his work.

Verb (abbreviation of verb) sums up experience and makes improvements.

After more than a year's work, I have made some achievements and improved my ability, but there are still many shortcomings.

1. Because the working hours are not long, the social experience is not very rich, and the management ability is still lacking. I hope the leaders will give me more advice and criticism in the future, so that I can gradually improve myself and improve my work level.

2. Few people go deep into the grass roots. Due to the heavy work pressure and workload of the Ministry of Science and Technology, they rarely go to various business departments and branches to understand the working conditions of business personnel, and they can't understand the working conditions of business personnel in time and improve their working environment through scientific and technological means.

20x years is a year of development for the Bank. From the perspective of science and technology, it is necessary to increase technical support for front-line employees. I think we should start from the following aspects:

1, go deep into the grassroots to understand the work situation of business personnel, improve the working methods of business personnel from the perspective of science and technology, and improve the work efficiency of business personnel.

2. Strengthen system security management to ensure the stable operation of the system and provide a stable system environment for front-line employees and customers.

3, strengthen the management of computer equipment and microcomputer use, establish files for computer equipment, and standardize the computer operation of business personnel. Give full play to the role of computer administrators in each branch and standardize the computer operation of business personnel in each branch.

4. Popularize the computer knowledge of business personnel and strengthen the computer application training of business personnel.

5. Submit the system development requirements of the corresponding business departments in time and quickly to provide technical support for the market expansion of the business departments.

Review the past and look forward to the future. Frankly speaking, with the training of leaders and the support and cooperation of comrades, I have made some achievements, but these are insignificant. Due to my limited level and ability, there are still many unsatisfactory places in my work and study, as well as some shortcomings and mistakes. I am determined that in my future work, on the one hand, I will carry forward my achievements and make persistent efforts, on the other hand, I will be introspective, self-vigilant, self-reliant and self-motivated, and I will do my best for the cause of X until I die.

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★ Three articles summarizing the work of operation specialists.

★ Introduction of the operation assistant in the interview

★ Practice experience in e-commerce operation

★ Selected Personal Annual Work Summary of Assistant General Manager

★ Model essay on 2020 college students' simulation comprehensive practice report

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