Emergency plan for typhoon safety in property management communities

Sample contingency plan for typhoon safety in property management communities

In real life or work and study, some emergencies may occur if insurance is not provided. In order to minimize the adverse effects of the accident, we often Prepare an excellent emergency plan in advance. How should we write an emergency plan? The following is a sample emergency plan for typhoon safety in a property management community that I have collected for everyone. It is for reference only. I hope it can help everyone.

Contingency plan for typhoon safety in property management communities 1

1 Purpose

In order to standardize the procedures for handling emergencies in the property management office and improve the ability to respond to emergencies processing capabilities, maintain normal work and life order within the jurisdiction, and take quick and effective measures to deal with emergencies to control the development of the situation.

2 Scope of application

Applicable to the handling of various emergencies within the property jurisdiction

3 Responsibilities

3.1 Management of each project The on-duty personnel of the security department and the central monitoring room are responsible for emergency response to fire alarms and banditry.

3.2 The lobby attendants and property attendants in each property management area are responsible for emergency treatment of trapped people in elevators.

3.3 The Engineering Department and the engineering maintenance duty officers in each property management area are responsible for emergency response to household water pipe bursts, gas leaks, and power supply and water supply equipment failures.

3.4 The general attendant at the company headquarters is responsible for coordinating various departments to handle emergencies.

4 Operating Procedures

4.1 Principles for handling various emergencies

4.1.1 Principles for rapid response: The security guard on duty is required to respond 2- Arrive at the scene of the emergency within 5 minutes. The person in charge of the security department will arrive at the scene of the emergency within 30 minutes after receiving the emergency report during the break

4.1.2 Principle of unified command:

1) The person in charge of the security department is responsible for unified command in handling emergencies

2) The security squad leader and security guards are responsible for the implementation and execution of various instructions

4.1.3 The principle of obeying orders: All security team members must unconditionally obey the orders of the commander. The squad leader is responsible for keeping detailed records of the emergency handling process afterwards

4.1.4 The principle of unity and cooperation: The Security Department serves as an emergency The handling department and other departments of the management office should actively cooperate. When the Security Department makes decisions on handling emergencies, all relevant departments should unite and cooperate closely to cooperate with the Security Department in handling emergencies

4.2 Incidents of theft and damage

4.2.1 If the thief is found to be committing a crime, he should be caught on the spot, pay attention to collecting on-site evidence, report it to the public security agency, and send it to the public security agency together with the physical evidence for processing

4.2 .2 Suspicious persons can be secretly monitored or restrained, and when they commit theft or other sabotage incidents, they will seize the opportunity to catch them on the spot

4.2.3 When security guards receive reports of theft or damage, You should immediately use the walkie-talkie to report the specific location of the scene to the squad leader or person in charge of the security department, and then stay at the scene of the incident, or rush to the scene quickly to maintain order on the scene. Do not let others touch the traces of the scene or move the leftover items at the scene without authorization. It is prohibited. Unrelated personnel entering and exiting the site

4.2.4 After arriving at the scene, the squad leader of the security department will immediately dispatch security personnel to protect the scene according to the severity of the situation. If the situation is particularly serious, he should immediately request instructions and report to the director of the management office

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4.2.5 Theft cases should be reported to the local police station based on the name of the stolen items and the amount of money provided by the party concerned. If necessary, call the community to inform the community of the details of the theft, and ask the public security personnel to quickly Come to the community to investigate. The management office will organize forces to create good conditions to cooperate with the public security department in detecting the case, identifying clues, and providing relevant information

4.2.6 The monitor on duty will conduct a detailed report on the discovery and handling of the incident. Written records will be filed by the Security Department.

4.2.7 Incident handling process

4.3 Fights

4.3.1 The security guard on duty discovered a fight or received a report of a fight. When reporting a crime:

1) You should immediately step forward to stop or rush to the scene quickly to stop the behavior to prevent the behavior from expanding and causing unnecessary damage. At the same time, the on-site security guard should immediately report to the security squad leader using the walkie-talkie The specific location, the number of people injured, the number of people involved in the fight, and the scope of the request for support.

2) Isolate or persuade onlookers to leave the scene, maintain the road traffic order at the scene, and protect the scene.

3) Persons injured in fights will be sent to the hospital for treatment depending on the severity of their injuries.

4.3.2 After receiving the report, the security squad leader immediately uses the walkie-talkie to direct and dispatch security personnel at or near the scene to protect the scene, and quickly rushes to the scene to command:

1) Respond to the situation Mediate minor incidents.

2) The parties involved in fights that are serious or have caused adverse effects are brought back to the security office for questioning and recording, and handed over to the public security organs for handling.

3) Report the collected information and work arrangements to the person in charge, and ask for instructions on the next step.

4.3.3 After collecting relevant data and information, the person in charge of the security department should make work arrangements and handle the aftermath. If the situation is serious and causes casualties, he should immediately coordinate the relevant handling work with the public security organs, and Report to the director of the management office, who reports to the company leaders.

4.4 Robbery

4.4.1 When officers on duty discover a robbery or receive a robbery report:

1) They should immediately step forward to stop the crime or He quickly rushed to the scene to stop and protect the scene, and at the same time reported to the squad leader through the walkie-talkie.

2) If the suspect is still at the scene, he should be taken back to the security department immediately, and the victim should be asked to go to the management office together and hand it over to the public security agency for handling.

3) Find out from the victim whether he was injured personally and whether his property was lost during the robbery. If the victim is injured, he will be sent to the hospital for treatment depending on the severity of his injury.

4) If the robbers flee the scene, ask witnesses about the number of robbers, the color of their clothes and the direction of escape, and immediately organize a pursuit;

4.4.2 Security Squad Leader After receiving the robbery report, nearby team members were immediately dispatched to block and protect the scene, and quickly rushed to the scene to command.

1) Ask the victim or insider about the suspect’s physical appearance and the process of being robbed, and make records of the arrested criminal suspect.

2) If you report a crime to the public security organ, relevant information, clues and criminal suspects must be handed over to the public security organ for processing.

3) Report the collected information and work arrangements to the person in charge, and ask for instructions on the next step.

4.4.3 After collecting relevant data and information, the person in charge of the security department should make work arrangements and handle the aftermath. If the situation is serious and causes casualties, he should immediately coordinate the relevant handling work with the public security organs and ask for instructions. and report to the director of the management office, who reports to the company leaders.

4.5 Homicide

4.5.1 When the personnel on duty discover a homicide or receive a homicide report:

1) Rush to the scene immediately and protect the scene, At the same time, use the intercom to report to the security squad leader or person in charge.

2) Seal the crime scene and firmly prohibit anyone from entering or exiting the scene until the public security personnel arrive.

3) Before the criminal suspect has fled the scene, he should be captured and transferred to the public security organ for processing.

4) Send the injured to the hospital immediately for rescue.

5) The route traveled and the objects touched, contacted or carried during the lifting process should be carefully and carefully registered.

6) When the public security personnel arrive, immediately report the registered matters to the public security personnel.

4.5.2 After receiving the report, the person in charge of the security department immediately reported it to the company leaders, and quickly rushed to the scene to take command, conduct a cordon and blockade of the scene, and strictly check the personnel entering and exiting.

4.5.3 The person in charge of the security department shall report the case to the public security organs, and assist and direct the security personnel to cooperate with the public security personnel.

4.5.4 At the same time, the person in charge of the security department will report the case to the company leaders in a timely manner.

4.6 Traffic Accidents

4.6.1 When the personnel on duty discover an accident or receive a traffic accident report and ask for help:

1) Report immediately via walkie-talkie The specific location of the traffic accident scene of the security squad leader.

2) Stay at the scene or rush to the scene quickly to maintain traffic order, protect the scene, and rescue the injured.

3) For major traffic accidents, the person in charge of the security department must be requested for support.

4.6.2 The person in charge of the security department immediately reports to the director of the management office after receiving the report, and rushes to the scene to participate in the rescue; the director of the management office reports to the company leaders.

1) Deploy and direct on-duty team members to maintain on-site order and traffic order.

2) Send the seriously injured to the hospital for treatment.

3) Report to the accident team of the traffic police brigade.

4.6.3 The director of the management office rushes to the scene immediately after receiving the report and is responsible for commanding and reporting to company leaders according to the needs of the accident.

4.7 Emergency power outage handling

4.7.1 After receiving the power outage report in the relevant area, the security personnel immediately organized personnel to rush to the scene and called the alarm center to notify the engineering department personnel to check.

4.7.2 After receiving the power outage report, the security foreman immediately organizes team members to rush to the main entrance of the floor and the power outage area to do a good job in security work in the power outage area.

4.7.3 If normal power supply cannot be restored within 15 minutes of a power outage, immediately activate the community emergency power outage plan and notify the management office leaders for instructions.

4.7.4 All personnel enter a state of emergency and remain highly vigilant to prevent anyone from taking the opportunity to cause damage or theft.

4.7.5 After the power outage accident is dealt with, pay attention to collecting all kinds of information and keeping records. In special cases, please ask for instructions and report immediately.

　4.8 Typhoon

4.8.1 Within one or two days before the arrival of the typhoon, the director of the Management Office shall convene the heads of each department to hold an anti-typhoon safety meeting to clarify the responsibilities of each department and establish a preparatory anti-typhoon safety meeting. Taiwan team, ready to work overtime at any time.

4.8.2 The security department should do a good job in inspection and statistics of potential safety hazards and important parts of the community, and prepare raincoats, rain boots, emergency lights, flashlights and other tools.

4.8.3 When a typhoon approaches, uninterrupted inspections in and around the community should be carried out, and situations discovered should be handled and reported in a timely manner.

4.8.4 Responsibilities for anti-Taiwan work have been assigned to individuals, and the person in charge of the security department is responsible for supervising the implementation and inspection of various anti-Taiwan measures.

4.9 Flooding and other natural disasters.

4.9.1 The Engineering Department shall dredge and drain areas prone to flooding to prevent blockage;

4.9.2 After receiving the report, the shift leader will immediately dispatch team members to handle or assist other departments deal with such disaster events.

4.9.3 The person in charge of the security department shall immediately give unified command after receiving the report: to prevent sabotage and criminal acts from occurring.

1) Evacuation of relevant personnel and vehicles.

2) Seek support from hospitals, public security, fire and other relevant departments.

4.9.4 The person in charge of the security department shall promptly report the situation and request instructions to the director of the management office and company leaders.

5. Emergency plan for trapped persons in elevators

5.1. Any employee who receives an alarm from the owner or finds a passenger trapped in the elevator should immediately notify the security fire control room and record it at the same time Reporting and discovery times.

5.2. After receiving the report, the security fire control room should use the monitoring system or intercom to understand the location of the trapped people in the elevator, the number of people trapped, the personnel situation, and the floor where the elevator is located, and on the other hand, notify the security guard through the intercom. Report to the person in charge of the department or the shift monitor, and contact the engineering department for rescue.

5.3. After receiving the report, the person in charge of the security department or the foreman on duty will immediately go to the scene in person or send personnel to contact the trapped passengers, comfort them, and ask them to stay calm and wait patiently for help. Especially when the trapped passengers are frightened or very impatient and try to use extraordinary measures such as breaking the door to escape, the passengers should be patiently warned not to panic and impatient, and not to blindly take unnecessary actions to avoid expanding the fault and causing danger. Note that during this process, people should never leave the scene, and they should continue to talk to the trapped people, understand their emotional and health conditions in a timely manner, and report the situation to the director of the management office in a timely manner.

5.4. After receiving the report, the engineering department manager or the person on duty should immediately send someone to the scene for rescue. If necessary, call the elevator maintenance company to come for emergency repairs. If you are unable to rescue yourself, you should try to take measures to ensure the safety of the trapped passengers and wait for technicians from the elevator maintenance company to come to the rescue.

5.5. If neither the engineering department nor the elevator maintenance company is capable of rescuing the person or cannot do so within a short period of time, they should seek help from the public security department or fire department as appropriate (the reasons and circumstances for seeking help should be stated). Before seeking help from the public security or fire department, you should obtain the consent of the company's general manager or leader on duty.

5.6. During the rescue process, if any trapped passengers are found to be fainting or delirious (especially the elderly or children), medical staff should be notified immediately so that the trapped passengers can be rescued. .

5.7. After the trapped persons are rescued, the person in charge of the security department or the shift monitor should immediately express condolences to them, understand their physical condition and needs, and ask them to provide their name, address, contact number and arrival date. The reasons for this community. If the trapped person does not cooperate and leaves on his own, the incident should be recorded and filed.

5.8. After the trapped person is rescued, the engineering department should immediately ask the elevator maintenance company to find out the cause of the fault and repair it before normal operation can be resumed.

5.9. The person in charge of the security department or the shift monitor should record the incident in detail, including the time of receiving the report, the time when security and maintenance personnel arrived at the scene, the time of notification and arrival of the elevator maintenance company, and the time of rescuing the trapped persons. , the basic situation of the trapped persons, and the time for the elevator to resume normal operation. If public security, firefighting, and medical staff arrive at the scene, the time of arrival and departure, and the vehicle number should also be recorded respectively; if any of the trapped persons are injured, the condition of the injured and the hospital to which they were sent should be recorded.

5.10. The engineering department manager or the person on duty should record in detail the time, cause, rescue method and repair time of the failure. Typhoon safety emergency plan for property management communities 2

1. General Provisions

1.1 Purpose of preparation

In order to scientifically and effectively respond to possible safety emergencies in our city’s property management areas, standardize emergency response work, and effectively eliminate safety hazards in our city’s property management areas, To ensure public safety within the property management area, this plan is specially formulated.

1.2 Basis of preparation

"Emergency Response Law of the People's Republic of China", "Property Management Regulations" of the State Council, "Shandong Province Property Management Regulations", "Qingdao City Property Management Regulations" and other relevant laws, regulations and provisions.

1.3 Scope of preparation

This plan is applicable to the emergency response to safety incidents in the city’s property management area.

1.4 Principles of compilation work

1.4.1 Focus on blocks and local management. After a security incident occurs, under the unified leadership and coordination of the property administration departments of each district (city), we will adhere to the combination of sectors, focus on sectors, and territorial management, implement the district (city) management system, and establish a flexible, fast, and comprehensive early warning system. and emergency response mechanisms.

1.4.2 Put people first and comply with the law. The starting point and goal is to ensure the safety of people's lives and minimize the casualties and harm caused by safety incidents; emergency plans must comply with relevant laws, regulations, and rules, be connected with relevant policies, and be administered in accordance with the law. Implement emergency plans in accordance with the law.

1.4.3 Focus on prevention and combine peacetime with wartime. All property service companies should implement the concept of prevention first, establish the concept of constant preparedness, and regularly make preparations in terms of thoughts, plans, mechanisms, and work to deal with safety incidents. Establish a professional safety emergency response team, strengthen safety training for management personnel, and regularly organize safety emergency drills for company employees and community residents.

2. Organizational Structure and Responsibilities

2.1 Command Organization

According to the needs of safety emergency work, a property management safety work leading group is established. The director of the Municipal Property Office serves as the team leader, and the team members are composed of heads of property administration departments in each district (city).

2.2 Working Organization

The Property Management Safety Leading Group has an office, which is located in the Municipal Property Office, with director Zhang Xuanwen and executive deputy director Wang Xitao. Office Responsibilities: Unify and coordinate the safety inspection work in the city's property management area, put forward guiding opinions on key issues; organize and convene joint safety work meetings, promptly deploy the spirit of instructions from superiors on safety work and convey relevant documents; timely report to superior authorities Report relevant major matters and emergency response status of emergencies; notify and coordinate other internal work matters.

2.3 Member units and responsibilities

Each district (city) property administration department shall establish corresponding organizational structures, establish specialized offices and full-time staff, and clarify responsibilities based on the actual situation of the region. Division of work, conscientiously organize, supervise and implement safety work, handle and solve problems in safety work in a timely manner, strengthen work measures, and strengthen supervision and inspection of safety inspection work.

2.4 Long-term inspection mechanism

The property administration department of each district (city) will select 1-2 staff members who are proficient in business and have a strong sense of responsibility to form 2 supervision groups. Provide guidance and supervision on the safety work of various districts (cities) and provide guidance. The property administrative departments of each district (city) should set up corresponding inspection teams to conduct comprehensive inspections of potential safety hazards within their jurisdiction, and compile and summarize the inspection results and report them in a timely manner.

2.5 Information reporting and processing

2.5.1 All district (city) property administrative departments and property service companies should establish a rapid reporting system for security incident information. Develop an emergency duty system, emergency reporting system and emergency reporting system, and report information to relevant departments in a timely and accurate manner.

2.5.2 The property administrative departments and property service enterprises of each district (city) shall promptly report the emergency response or completion status of relevant safety incidents to the superior department in accordance with relevant regulations.

2.5.3 In the emergency response to safety incidents, relevant units should be on duty 24 hours a day, report the situation at any time, and feedback information promptly and accurately.

2.5.4 The Office of the Property Management Safety Leading Group is responsible for collecting and summarizing various safety information, and after analysis and research, promptly reports to relevant units.

2.6 Command and coordination

2.6.1 The property administration departments of each district (city) should take effective measures to ensure the smooth flow of government orders. It is a cross-regional coordination work, and the property management safety work leading group is responsible for coordination and command.

2.6.2 After the emergency plan is activated, the property administrative departments of each district (city) should promptly coordinate the property service enterprises in the region and implement relevant safety work in accordance with the regulations of the relevant departments.

3. Safety work in key areas and parts

3.1 Various equipment and facilities in high-rise buildings, shopping malls, and office buildings in the property management area, such as power distribution rooms, pump rooms, central air-conditioning rooms, generator rooms, elevator rooms, etc. Facility defects and safety hazards caused by inoperability.

3.2 Illegal construction and illegal erection in the property management area occupy fire prevention distances, fire escapes, evacuation routes and other safety hazards. Safety hazards in rental houses and storefronts along the street in the property management area are in the air and around the building. Ground settings may affect the safety of emergency vehicles.

3.3 Improvement of emergency facilities in the property management area and potential safety hazards caused by facilities that cannot be used normally or are damaged due to theft or other reasons.

3.4 Potential safety hazards caused by concentrated parking of vehicles in the parking lot within the property management area, as well as safety hazards caused by damaged or unusable emergency facilities in the parking lot.

3.5 Within the property management area, there are “three-in-one” and “all-in-one” buildings that integrate production, sales, storage, and residence, as well as small shopping malls, small restaurants, small hotels, and small singing and dancing entertainment , small Internet cafes, small beauty baths, primary schools (kindergartens), small hospitals (clinics), small production and processing enterprises, such as "nine small places", as well as warehouses, labor-intensive production workshops, and employee collective dormitories that change the building's use function without authorization. Potential safety hazards in buildings integrating sales and residence.

3.6 There are potential safety hazards in the production, storage and business premises of flammable and explosive chemicals in the property management area.

4． Safety work improvement matters

4.1 Property service companies should set warning signs at key locations for safety prevention in public areas, and uniform, polite and eye-catching signs should be set up at locations or places that may cause personal injury or death accidents. Warning signs, notices, and clearly prohibited behaviors.

4.2 Property service companies should notify owners of self-inspection precautions and remind owners to place flower pots and hang debris on awnings, flower racks, clothes drying racks, air-conditioning outdoor racks, and balcony handrails. and other behaviors to strengthen self-safety awareness.

4.3 Property service companies should strengthen daily inspections of key safety precautions in public areas, strengthen regular inspections of fire protection facilities and public facilities and equipment in the management area, and keep inspection records. Correct problems in a timely manner when problems are discovered, leaving no hidden dangers. When it comes to house safety and leakage repairs, return visits must be made to enhance the safety factor.

4.4 Property service companies must timely revise safety prevention plans for public areas according to changes in actual conditions, conduct comprehensive inspections, adjustments and improvements to safety prevention emergency plans, and clarify safety prevention emergency response procedures.

4.5 Property service companies should strictly follow the relevant regulations of the municipal government, strengthen the implementation of the emergency plans for severe weather safety prevention, strengthen the duty system, and take immediate action in case of severe weather and follow their responsibilities Division of labor and requirements for comprehensive safety work.

4.6 Property service companies should implement regular duty and inspection of the entrances and exits of the property management area, implement a 24-hour safety precaution system, and strictly implement the guest and vehicle entry and exit registration system in accordance with the standards for qualified communities, and ensure that the community Vehicles are parked in an orderly manner.

4.7 Property service companies should increase investment in community safety prevention and improve technical prevention levels. Maintenance should be strengthened for technical defense projects that have been implemented, such as building intercoms, electronically controlled anti-theft, home anti-theft alarms, and monitoring of key parts of the community.

5. Emergency Disposal

All property service companies should attach great importance to property management safety work, and raise the awareness that doing a good job in safety work is related to the safety of people's lives and property and the overall situation of building a harmonious society. Strengthen inspection, supervision, and implementation of community safety work.

As the person in charge of the property management company who is the first person responsible for managing community safety work, they must make safety work a top priority for the company. If any safety issues occur, they should be reported to the relevant administrative departments as soon as possible and rushed to the scene to resolve them.

6. Consequence Assessment

6.1 After the emergency response to a safety incident is completed, the property administration departments of each district (city) should identify the causes of the safety incident. If it is a responsible accident, it is necessary to identify the person responsible and the extent of their respective responsibilities, and prepare an investigation report and submit it to the relevant departments in a timely manner.

6.2 Through summary, find out the experience and lessons learned in the early warning and response links, gradually improve the emergency response mechanism, improve the early warning and emergency response capabilities, improve the management level, and avoid similar incidents from happening again.

7. Supervision and management

7.1 Plan drills

Each property service company should organize one or two safety incident emergency plan drills every year. Before the drill, the content and objectives of the drill should be clearly defined and a thorough drill plan should be formulated. Safety education must be provided to personnel participating in the drill and safety measures must be implemented. Obvious signs should be set up within the drill range and personnel within the drill range should be notified in advance. After the drill, evaluate the effectiveness of the drill and make a summary.

7.2 Publicity

All property service companies should make full use of publicity channels such as blackboards, bulletin boards and community publications to actively carry out special publicity on safety knowledge in the community, so that it becomes a household name and is known to everyone. Know. Strive to create a good atmosphere for safe work.

7.3 Rewards and Responsibilities

7.3.1 For advanced collectives and individuals who have made special contributions in safety emergency response work, the property administration departments of each district (city) will promptly report to the relevant departments The department notified and commended them.

7.3.2 Units or individuals who disobey the dispatch of relevant administrative departments, neglect their duties, dereliction of duty, dereliction of duty, or delay in timing and cause losses shall be punished in accordance with the law. If a crime is constituted, criminal responsibility shall be pursued in accordance with the law.

7.4 Supervision and Inspection

7.4.1 The property administration department of each district (city) should assign dedicated personnel to conduct safety inspections of the property management areas within the jurisdiction every month. If problems are found, they should be promptly ordered to make corrections. . The municipal property administration department will regularly organize city-wide inspections of potential safety hazards.

Property service companies that are unfavorable in rectification and have serious problems will be severely dealt with, and their violations will be recorded in the credit files of the property service companies.

7.4.2 The property management safety leading group will work with relevant administrative departments to supervise and inspect this plan to ensure that all measures are implemented.

8. Plan update

The municipal property administration department will revise and improve this plan in a timely manner based on the actual situation and modifications to relevant laws and regulations.

9. Plan implementation time

This plan will be implemented from the date of issuance.

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