Getting started feeling _ Personal feeling after getting started

In the days after I left school, the rhythm of "My future is not a dream, I will spend every minute seriously" filled the whole campus, which increased my confidence in the future with only theoretical knowledge and no social experience. With infinite longing and yearning, I chose Beijing without hesitation and set foot on the train going north. I am full of dreams and hope to realize the joy of harvest in the beautiful capital Beijing.

Beijing in early winter, whistling north wind, flying yellow leaves and dry and cold weather have made me feel a little depressed and lonely since I came to this beautiful big city. I don't know when I started to doubt my choice and the place where I live. Coming to the Great Wall is an accidental opportunity. People say that accidental achievement is brilliant. I'm not sure, but I have the confidence to pursue it. Under the leadership of the Great Wall staff, we came to Qu Yun Garden, where we will have a three-day training. The trainers here have carefully arranged our accommodation and life. When they saw that there was no heating in the training room, they immediately called the maintenance master and brought us a warm world. In an instant, the touched heart is no longer cold and lonely. Moved, we ushered in three days of training. This training includes the introduction of corporate culture of Great Wall Property, the company's business philosophy and service tenet, the teaching of relevant rules and regulations and the teaching of their own experience by the heads of various departments of the company, as well as the on-site drills of basic etiquette, service content and service content as customer service personnel. . . . . .

What benefited me most from the three-day training was the field exercise of service process. Everyone plays a different role, including unruly and unreasonable owners, inexperienced customer service staff, experienced maintenance masters and serious and responsible cleaning staff. We repeatedly practice the adaptability of customer service staff in different situations. Through on-the-spot drills, I got a basic understanding of the basic service content as a customer service staff, the emergency ability and handling methods when encountering different emergencies from different owners, and the handling procedures of various incidents. On the basis of the concept, I have a deeper understanding of the real meaning of property management. Although the whole training time is not long, in these short days, my knowledge has been updated, team spirit has been improved, and sentiment has been cultivated, which has benefited us a lot and gained a lot.

It is a great honor that after three days of training, I was assigned to Qu Yun Garden Management Office and started my internship in the first district. When I came to the customer service center, I found that I actually gained very little and had too much to learn. Kang Wenshun, the director of the first district, saw my confusion and encouraged me to see more, do more, think more, ask more questions and learn more. Ask other colleagues to give me more help and get in touch with various services. On the first day I came to the customer service center, I learned the basic services such as opening receipts, entering process sheets, opening heating certificates and answering phones. I remember the first time I answered the phone, my heart was full of fear and I answered some simple questions from the owner mechanically. As soon as my colleagues heard it, they pointed to the machinery I was talking to and told me that it was not easy to get close to the owner, and even offended the owner, which was too far from the standard deviation of our service. Knowing the seriousness of the situation, I always remind myself, relax myself, always smile when answering the phone, and treat the owner as a relative. This practice has been affirmed by supervisors and colleagues. In the next few days, with the enthusiastic help and guidance of my colleagues, I learned how to handle the above-ground and underground parking spaces, renew parking cards, and matters needing attention in the process of handling parking spaces, such as the monthly and annual fees on the ground and underground, the underground garage being divided into east and west garages, the choice of parking spaces for owners, and the handling of car cards. Understand and master many problems closely related to the owners, so as to serve the owners independently and better. At the same time, I often patrol the community with my colleagues and deal with problems in time.

Now, I can work in the morning and evening classes independently. Although some work is not very skilled, some knowledge is not comprehensive enough, and some problems have not been discovered, I have learned to ask questions carefully, which can reduce mistakes in my work and enrich my work experience.

In the days to come, I will redouble my efforts, do one thing, love one thing, learn from my colleagues with an open mind, obey the arrangement of my superiors, and finish all the work seriously.

1. Start with the subtle work, actively adjust the mentality and complete the role change. From school to work, the environment has changed a lot, and all people and things are new. Especially as a customer service, I have many people and many problems. I must adjust my mentality, be a low-key person and do things with high profile, and the customer is God.

I am not familiar with this community. In the following days, I will go to the community more, find more problems, solve them in time and follow up at any time.

3. Be familiar with and understand the owner when contacting the owner. Help solve the owner's needs and troubles within the scope of service and ability. Let the owners truly feel the service purpose of the Great Wall: to serve the owners and the society. Let the owner be satisfied and assured.

4. Strengthen communication with colleagues, consult and learn from colleagues with an open mind. As a new employee, lacking his own work experience, many things are understood by imagination. In the initial work, he will encounter such problems at any time, so he must consult his colleagues humbly and seriously. At the same time, we should also handle the relationship with colleagues, cooperate with groups, help each other, and contribute to the development of Great Wall Property.

I worked in Qu Yun Garden Management Office of Beijing Branch of Great Wall Property for a period of time, and I have matured a lot myself. Thanks to everyone who helped me, because of his help, their concern, their support and their encouragement, I quickly integrated into the United, warm and friendly family of Great Wall Property Qu Yun Garden Management Office. I am honored to create my own life stage in Qu Yun Garden Management Office. I still remember that I was re-examined by You Guo and assigned to be in charge of the publicity column. I was really scared at that time, afraid that I couldn't do it well and that I couldn't finish the task. With the encouragement of the leader, I built up my confidence and finally completed the task successfully. My heart is full of joy and pride, and I can make contributions to the country and the collective. In the future, I will be full of confidence, study hard, work hard and accumulate constantly, and strive to become a formal employee of Great Wall Property as soon as possible.

Model essay on on-the-job experience 3

As soon as I left the university, I was honored to be a member of Nanjing Geotechnical Engineering Company, and started a new journey in my life with good hope and self-made mentality.

In order to let us better understand the company and adapt to the work, the company specially started a week-long pre-job training for new employees from July 14. The content of this training is very rich, mainly including the company's historical evolution, the introduction of the company's organization and corporate culture, the lectures given by the company's leaders, the lectures given by the heads of various departments on relevant professional knowledge and their own experience, and the systematic study of safety, management system and file management. After seven days of training, I learned about the basic operation process of our company, as well as its development history, corporate culture, current situation and some professional knowledge that I have never been exposed to before. Through this training, I benefited a lot and have a deep understanding.

First of all, understand the company's historical evolution, company organization and corporate culture.

The first day of training is to introduce the historical evolution of the army. Secretary Rui introduced it in detail, as if he had led us through more than 50 years of wind and rain, witnessed the evolution of the enterprise and understood the hardships. This makes us cherish the hard-won today more and inspires us to work harder to build a brilliant tomorrow.

On the same day, Secretary Zhang introduced the company's current organization to us, which enabled us to understand the company's main departments and their main functions from a macro perspective, paving the way for future contact and improving work efficiency. Secretary Zhang also introduced the corporate culture of our company in detail. After working for three months, I feel that the working atmosphere, interpersonal communication and even walking on the road of the company are passionate and relaxed. Passion is because you can learn a lot of knowledge and skills at work, and relaxation is psychological. This is the feeling of "working and being happy", which makes me feel extremely satisfied.

Second, the training gave me a basic perception and understanding of the company's main business.

I work in the company's file room and study professional file knowledge at school. It can be said that I am a complete layman in surveying and measuring. This training is my first systematic exposure to this knowledge. Really benefited a lot and learned a lot of new knowledge.

After several professional trainings, I have a general understanding of the company's main tasks, which are roughly divided into survey, measurement, geotechnical test and detection, and the corresponding departments are responsible for them respectively. For example, the engineer's office is mainly responsible for geotechnical engineering work, mainly including survey, design, management, testing and monitoring; The testing center is mainly responsible for in-situ testing and pile foundation testing. And I have a general understanding of its main workflow and some terms, so I won't be confused about the company's main business as I was when I first came.

Thirdly, I learned the knowledge of the company's safety management and management system.

We spent a day systematically learning the knowledge of safety and company management system. I think this knowledge is still relatively unfamiliar to our fresh graduates. I think its purpose is to ensure safe production; Second, improve work efficiency; Third, enhance the corporate image. The ultimate goal is to maximize benefits. On this basis, there are still many theoretical knowledge and systems that need our attention in our daily work, such as safety. In any small link, we should pay attention to safety issues, such as power failure, fire prevention, theft prevention, and some electricity safety and personnel safety, especially in the construction site. These problems may be noticed after the actual work and written into the system, making the safety management more standardized.

The company is one of the earliest companies in the industry to integrate the three standards of management system, and has a management policy that conforms to the actual situation of the company. In the process of learning, we have learned a management mode that should be constantly changing, that is, pdca cycle: from play (planning) to doing (implementation) to inspection (analysis and inspection) to action (continuous improvement). Whether it is qhsems, ems or ohsms, this cycle runs through it all the time. Looking closely, this cycle is also applicable to all aspects of our lives. In fact, it is a process of accumulating experience, never having meetings, from bad to good, from good to better. I believe that this simple and clear cycle will accompany me all my life and become a yardstick for my continuous progress.

Fourthly, I learned the knowledge of company archives and personnel.

On the last day, we first studied the company's file management system and the main functions of the company's archives room. I am familiar with this aspect because I work in the archives and have worked as an intern for 2 months. I think the value of archives lies in their utilization. When others need information, it is the most important duty of archivists to find the needed information quickly and timely. The company's archive room has a history of more than 50 years, with a sound system and clear classification of warehouses. During my internship, I deeply realized that I didn't choose the wrong company. With good infrastructure and good teachers, I can really apply what I have learned and better master theoretical knowledge through practical experience. The company's archive room is also responsible for the management of specifications and magazines, and has a special reading room to facilitate professional and technical personnel to understand the new specifications in time and grasp the new trends of the industry.

In terms of personnel, Director Li mainly introduced the treatment, holidays and titles of new employees to us. I think this should also be a topic of great concern to us. Director Li introduced the salary situation of various departments in detail. I also feel that the more transparent and fair, the more open and the less sensitive. I care more about the title. The title of archival series is subject to social test. I think from now on, we should seize the professional knowledge and strive for an early upgrade.

Finally, the requirements put forward by the leaders during the training.

I learned a lot in this training, but what impressed me most was that every leader basically mentioned a requirement, that is, study, study and study again. I can't relax for a moment. If I want to change my professional knowledge, I need to know more about other majors, such as myself. I should know more about measurement, which will help me understand the contents of files and improve work efficiency and quality. In addition, I hope to enter the working state as soon as possible, and make a good change in my mind, from the receiver to the giver. I think I have done a good job in this respect. After all, after two months of internship, I feel that I am slowly getting on the right track now. Finally, I hope everyone can work hard, develop good working and living habits, accumulate capital for themselves and create benefits for the company.

I have worked in the company for three months now. This pre-job training gave me a deeper understanding of the company and enhanced a lot of knowledge. More importantly, it gives me a new understanding of myself and a new goal. "Water will rot if it doesn't flow, and people will retreat if they don't advance." In my future work, I will redouble my study and constantly improve my quality. As the company takes the road of "new, unique and refined" to become a powerful enterprise, I, as a member of the company, should also have such an idea to develop my own "new, unique and refined", improve myself to meet the needs of the company's continuous development, and strive to maximize my interests to the company.

Believe that you can do it and prove that you can do it!

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