Why does Wang Xing want to reflect and bid farewell to the killing speed of the US Mission?

Nowadays, the society is becoming more and more convenient. In a certain period of time, it can be delivered to people from far away places, whether it is ten miles in Fiona Fang or far away. Takeaway and express delivery have assumed this responsibility and have been given more expectations.

However, these distribution services add an evaluation mechanism. At first, it was to prevent unnecessary troubles caused by distribution. However, this evaluation mechanism has two shortcomings.

What I want to talk about today is the murder case of Meituan takeaway.

Brief introduction to the killing incident of Meituan takeaway

20 19 12.22, a murder case occurred in Baigang City, Hongshan, Hubei Province. The two sides of this murder are the relationship between the deliveryman and the customer. This casts a new background on the killing.

The deliveryman is Chen Mou, male, 32 years old. The customer who was killed was Zhou. ?

The picture shows deliveryman week.

The delivery man stabbed Zhou because of an altercation. It later led to his death. ?

This picture shows the official Weibo statement of Hongshan, Hubei Province.

The occurrence of this incident, it is not difficult to suspect that two strangers would stab people.

I have to remind people of the news reports that the takeaway staff retaliated because of bad reviews in recent years.

For example, Mr. Jiang, who delayed his trip in Zhengzhou because of rainy days, got a bad review and was bombarded by the rider's phone.

This picture shows Mr. Jiang being bombarded by a rider's phone.

After returning to Meituan's murder incident, Meituan issued a special statement in Weibo, saying that users had not received bad reviews and had no record of telephone complaints.

This picture is a statement by Weibo, the official of the US Mission, and it comes from the Internet.

It can be seen here that the attitude of the US Mission is the first time to deny that the incident is related to the evaluation system. However, this is only the statement of the US Mission, and the specific clues remain to be seen.

But human life is gone forever. .

How to treat the murder of the US Mission?

From the murder case of the US Mission, we can see why two strangers can start stabbing people just because of the short-lived relationship between delivery and delivery, and the interest relationship that may be established for at most half a day.

Does this have nothing to do with the evaluation mechanism of the US Mission? Has nothing to do with the staff training of Meituan? Of course, I think it may also be related to the attitude of the victim, Mr. Zhou. But stabbing people with a knife, this extreme behavior should make Wang Xing reflect.

The current society is too impetuous, and the take-away industry has sprung up in recent years, such as Meituan and Hungry? They are vying for the position of the leader in the takeaway industry. It can be said that in order to make customers more satisfied with this position, the top management put forward unreasonable requirements for on-time delivery (regardless of weather conditions, road conditions and other factors), plus artificial subjective evaluation mechanism. Originally, it was the original distribution relationship, which may be a few dollars' service, which put a lot of pressure on the distribution staff. This blindly pursues the surge in speed, but ignores the quality of the takeaway staff of the US Mission.

It seems that everything is delivered to the customer immediately, which is the moral quality of the takeaway staff of the US Mission. The former seems to be more popular with enterprises, and the bad review punishment of the US group takeaway rider is an embodiment. It only needs to provide the customer with the service number, otherwise it is the fault of the takeaway. This will undoubtedly lead to great pressure. ?

Finally, sum up. In recent years, because of the evaluation system of take-away, everything in the take-away industry emphasizes the concept of fast delivery, which has spawned many tragic events. As the CEO of Meituan, Wang Xing should think about such a question. Is speed really that important?