What was the heating situation in Shenyang in June+10/October, 5438? Listen to the regulatory authorities.

Since June 5438+ 10, the city's heating operation has been generally stable, the heating demand is the same as last year, the heating failure rate has decreased by 9.8%, and the water and power outages have decreased year-on-year. During the Spring Festival, all heating units in our city fully guaranteed heating, all major peak heating sources were turned on, and high-quality coal was allocated to ensure the heating quality of residents.

Since June 5438+ 10, the municipal and district heating management departments have taken targeted measures. First, a dispatch meeting attended by the directors of district real estate bureaus, district heating offices and the heads of 20 heating units above designated size was held to deploy the heating work during the severe cold period and the Spring Festival; Second, in the name of the municipal heating work leading group, the Notice on Ensuring the Safe and Smooth Operation of Spring Festival Heating during the heating period of 20 16-20 17 was issued to ensure the heating work during the Spring Festival in advance; Third, according to the forecast of the meteorological department, the "Notice on Doing a Good Job in Dealing with Heavy Snow and Cooling Weather" was issued in time, requiring heating units to adjust heating parameters in advance, extend heating time, ensure heating, and actively respond to continuous low temperature weather; Fourth, organize all districts to inspect the service quality, reception of letters and visits, maintenance services, etc. of heating units within their jurisdiction, find existing problems, and take timely measures for rectification; Fifth, the Municipal Heating Office and Tian Hui Heating Company jointly held an emergency drill for safety accidents in the heating industry in our city to further improve the emergency support capacity of heating work in our city; Sixth, organize all districts to inspect the safe operation of heating units within their jurisdiction, and conduct a comprehensive investigation of heating facilities and heating pipe networks to ensure the safe and stable operation of heating facilities during the Spring Festival; Seventh, actively strengthen contact with meteorological departments, actively communicate with water groups and power companies to ensure normal heating in view of water and power outages; Eighth, according to the requirements of the emergency headquarters Office of the city's heavily polluted weather, the municipal and district real estate bureaus organized all heating units to do a good job in heating operation and further do a good job in environmental protection.

According to the characteristics of heating work, each district has deployed the heating work, and started the three-level support personnel to track and check the heating operation of the boiler room (heat exchange station), so that each boiler room is supervised by a special person and the responsibility is implemented to people. For example, Heping District focuses on tracking the heating effect of residential areas such as Zhongchi International Building; Shenhe District and Tiexi District regularly check the operation of key heating pipe networks to ensure the stability of regional heating; Dadong District focuses on solving the heating problems in Shengtian Heating Company and other areas; In view of the problems existing in Zhongnan Thermal Power Company, the government of Shenbei New District has taken emergency measures. Other areas have also redeployed the heating work during the Spring Festival.

Judging from the situation reflected by the public service hotline 96 123-4, most heating units can strengthen the organization, scheduling and service reception of heating operation according to the work requirements, actively organize the inspection and maintenance of the safe operation of heating equipment, and actively improve the service awareness, with high user satisfaction and low resident complaint rate, such as Shenyang Wanfang Thermal Heating Co., Ltd. and Zhongyu Thermal Power Co., Ltd. in Economic and Technological Development Zone. Among AAA-level heating units, Shenyang Hunnan District Thermal Heating Company, Shenyang Tianrun Thermal Heating Co., Ltd., Shenyang Shenhe District Real Estate Bureau Thermal Heating Company, Shenyang Xinhexin Heating Co., Ltd. and other heating units can actively strengthen the heating operation organization and service work, timely handle and solve residents' heating demands, and the service standards and heating quality are high, which has played an exemplary role in the industry, especially during the Spring Festival, Tianrun Thermal Power, Jia Zhu Heating, Liming Real Estate, Huashun,

At the same time, individual heating units are affected by factors such as equipment failure and insufficient heating. The heating demand of users is relatively concentrated, and the heating demand rate is high, so the service quality needs to be further improved. Such as Shenyang Zhongnan Thermal Power Co., Ltd., Shenyang Economic and Technological Development Zone Thermal Power Co., Ltd. and Shenyang Huanggu District Thermal Power Company.

At present, heating has entered a critical period. In order to effectively continue to do a good job in heating during severe cold, all districts are required to further implement regional management responsibilities, make comprehensive arrangements for heating work within their jurisdiction, reduce heating demand, formulate emergency plans for key parts and weak links in a targeted manner, and resolutely prevent the occurrence of safety accidents; All heating units should continue to strictly implement the provisions of the "Code for the Management of Heating Operation in Shenyang", take effective measures such as adjusting high-quality coal, improving heating parameters, actively strengthening visits and on-site services, and strive to improve the heating quality of low-temperature households, and at the same time, effectively arrange duty and receive letters and visits. Ensure that public telephones are open 24 hours a day, deal with the heating problems reflected by users in time, ensure the heating quality of residents, and make every effort to optimize the international operating environment of the heating industry.

In the next step, the municipal heating office will further strengthen industry supervision. For heating units with unstable heating operation and concentrated residents' demands, measures such as interviews, informed criticism in the industry, and deduction of heating quality deposit will be taken, and monthly assessment will continue, and the linkage disciplinary system for untrustworthy heating enterprises will continue to be implemented. For heating units that fail to effectively rectify, they will be included in the list of untrustworthy heating enterprises in Shenyang until the heating market is cleared.

(The above answers were published on 20 17-02-06. Please refer to the current actual purchase policy. )

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