Traditional Culture Encyclopedia - Weather inquiry - How to write a summary of employees' employment in 2022?
How to write a summary of employees' employment in 2022?
1. summary of employee becoming a full member First of all, you can say that you are very honored to join our company. Secondly, you can introduce your work since you joined the company and make a summary and analysis. 3. Finally, you can write, sincerely hope to become a full member smoothly, and put forward good wishes to the company.
Employee Confirmation Summary in 2022 1 How to write?
Looking back on the work of the 20__ year probation period, I was deeply touched. Time flies, I have been working in the property for several months before I know it. In my opinion, these months are both short and long. The short thing is that time has passed and I have mastered more work skills and professional knowledge; Being an excellent customer service staff has a long way to go, and the road ahead is still very long.
In retrospect, it seems as if it happened yesterday that I applied for the customer service position of _ _ Property, but now I have changed from an ignorant student to a member with important job responsibilities, from a stranger to a familiar customer service job.
Many people don't know about customer service, and think it's simple, monotonous or even boring, but they just answer the phone, take notes and surf the Internet when they have nothing to do. In fact, to become a qualified customer service staff, you need to have considerable professional knowledge, master certain work skills, and have a high degree of consciousness and sense of responsibility, otherwise there will be many mistakes and dereliction of duty in your work. The front desk is the information window of the whole service center. Only by keeping the information channels open can we help to carry out various services. Customer service personnel should not only receive all kinds of repair reports, consultations, complaints and suggestions from the owners, but also follow up the work of various departments in time and pay a return visit to the completion of repair reports. In order to improve the work efficiency, the front desk should be responsible for the statistics and filing of all kinds of information while keeping the reception records, so as to make all kinds of information more complete, more convenient to find and maintain the integrity of the original materials, and all work should be carried out according to the standards.
The following are the main contents of my work in the past few months:
1. Archive and manage the owner's files as required, and track and update the changes in time.
2. Respond to the owner's application for repair and consultation in time, and record it on the owner's information registration form.
3. Handle the procedures and certificates of the owner's house expropriation, occupancy and decoration, and file the owner's information, files and keys.
4. Classify the problems reflected by the owner and contact the construction party for maintenance, tracking and feedback.
5. Accept all aspects of information, including the owner, decoration unit, real estate, construction unit and other information, notify relevant departments and personnel for processing while making records, track the processing process, and pay a return visit after completion.
6. Data input and file arrangement. For property documents and relevant meeting minutes, carefully input and print, make forms and documents according to the needs of each department, and draft reports.
In the process of completing the above work, I learned a lot and grew a lot. The tempering at work has shaped my character and improved my psychological quality. As a person who has just entered the society and has not enough work experience, I will inevitably encounter all kinds of obstacles and difficulties in my work. Fortunately, with the help of property leaders and colleagues, I dare to face difficulties, accept challenges and gradually settle down. In _ _ property, I deeply realized the true meaning of professional and smiling service. The so-called dedication means that when you are at work, no matter how hard you have worked before, you should do your job well and do your job duties well. The so-called smile service means that when you face customers, no matter whether you are happy or upset, you should concentrate on your work, be anxious about the customers' needs and always smile, because I represent not only my personal image, but also the image of the property.
In these months of work, I deeply realized the importance of details. Because the details are "small", they are often despised or even ignored, which often makes people feel cumbersome and have no time to take care of them. Every day in _ _, I understand that the details can not be ignored or sloppy; Whether it is the scrutiny of every line and punctuation of the notice, or the service emphasized by the leaders, there is no dead end in hygiene, and so on. I deeply realize that only by going deep into the details can I get a return from it; Details bring benefits and details bring success.
Work and study have expanded my talents. When I worked hard to complete every task assigned to me by my superiors, I got the support and affirmation from my superiors. The layout of Christmas and New Year's Day just made two days ago was the first one I made myself. When this plan was unanimously approved by everyone, my heart was full of joy of success and passion for work. As for the layout of the publicity column, the park sign system and the layout scheme of the Spring Festival community, I will take it seriously and responsibly and try my best to do it well one by one.
In the brand-new 20__, I will try to correct the shortcomings in my work in the past few months, constantly improve myself, and focus on the following aspects:
1. Consciously abide by the various management systems of the property.
2. Study hard the knowledge of property management, improve the communication ability with customers, and improve the customer service reception process and etiquette.
3. Strengthen copywriting ability; Expand various job skills, such as learning the operation of PHOTOSHOP and coreldraw software.
4. Further improve your personality, improve your patience with work, pay more attention to details, and strengthen your sense of responsibility and enthusiasm for work.
5. Communicate and learn more with leaders and colleagues, learn from each other's strengths, improve their abilities in all aspects, and keep up with the pace of property development.
Fortunately, I can join the excellent team of _ _ property, the cultural concept of _ _, and the working atmosphere of customer service department unconsciously infect and promote me; Let me learn at work and grow in my study; Also determined the direction of efforts. At this moment, my goal is to challenge and surpass myself in the new months of work and make greater progress with the property!
How to write a summary of employees' employment in 2022?
I worked as a customer service foreman in the customer service department of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ for 7 months, from groping to familiarity, learning while doing. Every step of my progress has been warmly helped by company leaders and colleagues, and also supported and recognized by most residents. In the past few months, we have faced a lot of pressure and overcome many difficulties, but we are very happy and full. Because we have a high-quality team and a group of enthusiastic and dedicated property managers. We worked hard, worked diligently, coordinated all parties, served well, and completed the tasks assigned by leaders at all levels. Details are summarized as follows:
1. Standardize behavior. Strengthen internal management and improve the quality of self-construction.
1), an employee of the dress management office, is listed for work.
2) For residents and customer service, according to the requirements of the central procedure, the working procedures such as being polite to others, resolving conflicts, serving with a smile, and praising in time shall be implemented.
3) Employees' punctuality, attendance and leave need to be approved by the team and supervisor.
4), clear division of labor, work content to people, familiar with job responsibilities, work standards and workflow.
2. Standardized services
1), carefully write the work log, file it and record it clearly.
2) Establish a daily cleaning and maintenance checklist and implement a log book.
3) The customer service team will hold a weekly meeting every Tuesday afternoon. On the basis of the employee's report, it will summarize, comment and summarize the tasks completed in the previous stage, arrange new tasks, publicize the regular meeting of the center, put forward clear requirements, and report to the supervisor and ask for instructions in time.
4), monthly statistics of household telephone and visitors. Received * * * phone calls, including _ family consultation, _ opinions and suggestions, _ family complaints, _ public * * * maintenance, _ family maintenance and _ other services, and _ favorable comments.
5), deal with community id access card _, car card _, non-motor vehicle.
6), establish and improve the file management system, will collect all kinds of data and other documents, complete archive, a search directory, * * * meter _ box. At the same time, the initial implementation of electronic management, all kinds of announcements, notices, statements, property fees, owner information, the simultaneous establishment of electronic files, can be consulted at any time.
3. Intensive housing management
Deal with the problems of house repair and public * * * area repair in time. In half a year, the number of on-site maintenance services was as high as _ pieces, and the number of public * * * areas was _ pieces. There is a large amount of maintenance in the community and few technicians. It requires technicians to be comprehensive, and must also undertake night maintenance and Beiyuan day and night maintenance tasks. Maintenance personnel always work silently, never complain, never care about personal gains and losses. Our host always has a ladder in one hand and a bike in the other. From one house to another, he always smiled warmly and explained and publicized the maintenance knowledge seriously. _ _ Master "violated the rules" again and again to cooperate with the owner to buy materials (we generally require the owner to prepare materials himself), and rode a battery car to the _ _ market to find matching materials, and never applied for tolls and labor fees. In the busy maintenance work, he shared part of the maintenance work and ran on both sides every time. The busy figure of the maintenance master has touched me countless times. All kinds of major maintenance and night maintenance are on call. Thank them for their dedication and sincere and persistent efforts in their posts.
4. House management and maintenance
1), for the house being renovated, we strictly follow the house decoration regulations, urge the householder to decorate according to the regulations, apply for decoration, implement ab card management for the decoration personnel, and put an end to violations.
2) The management office adopts several ways to help residents solve problems, such as water leakage in the house of the owner of residential decoration. On the one hand, it is reported to the school for handling, on the other hand, it is reported to the school to build a center, and on the other hand, it actively contacts the construction unit. Implement maintenance according to the problems reflected by residents.
5. Daily facility maintenance
Establish a maintenance patrol system, maintain the daily facilities and equipment in public areas, and promptly notify the technicians of elevators and access control companies for maintenance and repair. Supervise the comprehensive maintenance of street lamps in residential areas, timely check and maintain the water supply and power supply system, eliminate potential safety hazards, and report to the school for preparation in a timely manner.
6. Standardize the cleaning service process to meet the requirements of cleanliness and comfort.
Supervise and guide the cleaning work in residential areas, formulate a standardized operation supervision process, implement the responsibility system for the area, implement the personnel, posts and work contents, and regularly check the system every week, effectively mobilize their enthusiasm, promote internal harmonious competition, and improve the environmental quality of residential areas.
7. Greening work
Clean up the domestic garbage daily, and clean up the decoration garbage once a week. Landscaping workers insist on pruning, replanting, pest control, fertilization and watering the trees in the community every month. At present, the trees are growing well, which ensures the greening and maintenance quality of the community.
8. Detailed and clear account management
According to the classification rules of finance, every incoming and outgoing account is recorded in the account in different categories. At the same time, carefully verify the records of receipts, money and tickets, do a good job in bill management, and hand in and collect them in time. In just _ months, I have collected _ receipts, handed in _ receipts, used _ receipts and kept _ receipts. The cash payment * * * is RMB, of which the credit card is RMB.
9. Publicity and cultural work
* * * With the progress, carry out criticism and self-criticism, build a harmonious, civilized, united and innovative team, improve the service quality of the property, publicize the service concept of the property and the center, ensure smooth communication channels, adhere to the correct service concept (reasonable or unreasonable), and provide the owners with safety knowledge, health knowledge, weather forecast and warm tips in time. Won the owners' understanding and support for property management.
Regular natural gas recharge service twice a month, providing services for _ owners for half a year, during which money, cards and tickets were error-free, and established a good reputation among residents.
Many times, I found wallets, clothes, bicycles, battery cars and so on. For the residents, so I was well received by the residents, helping the owners to contact domestic services such as hourly workers, household appliances, unlocking and other paid services. Provide an entertainment environment for owners to play the piano and sing songs, and close the relationship with residents. _ _ Property actively responds to and participates in the cultural life of the Group, organizes entertainment activities such as singing and dancing, and is currently actively preparing for the _ _ _ activity.
10. Owner satisfaction is the ultimate goal of property management services.
A total of * * questionnaires were distributed and recovered in this survey, and the overall satisfaction with property management was, among which customer service satisfaction was, cleaning satisfaction was, and maintenance satisfaction was _.
After several months of work, I am familiar with the workflow of grass-roots management, and I can basically combine what I have learned with practice to form my own work style and have a deeper understanding of the central concept. I feel more and more sincere at work, which may bring me some troubles in the short term, but in the long run, the effect is obvious. Whether for property leaders, colleagues or residents, frankness itself is a good respect, and only sincerity can get real understanding and support. "A gentleman pays for his pains, and heaven rewards his diligence". Our owners belong to high-quality knowledge groups. With the deepening of their understanding of property management and the improvement of their attention, it is inevitable to improve the transparency of management and make the property management behavior more standardized. Therefore, honesty is not just a slogan, but a prerequisite for our development and survival.
This month's work has also exposed its own problems and defects, such as weak equipment management and lack of communication with the upper level, which need to be improved and studied in the future work. At the same time, I hope I can have the opportunity to study in a more mature community, master more skills, improve my professional level, and have more horizontal contacts with my peers.
The probation period has ended. In the future work, I am determined to devote more time and enthusiasm to my post, complete all the work assigned by my superiors and live up to their expectations. I hope everyone in our team will cherish the harmonious atmosphere together, create more surprises and transcendence, give full play to the team spirit, and work hard to make our property sneak into the hearts of residents with the goal of "no complaints from residents, no defects in service, no blind spots in management and no hidden dangers in engineering"!
How to write a summary of employees' employment in 2022?
I studied in _ _ University, majored in _ _ _, and started to work in _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Since my work, I have made great progress and gained a lot in my thought, study and work under the careful training and teaching of the unit leaders and through my continuous efforts. During this period of work and study, I have a relatively complete understanding of real estate; I have a clear understanding of the property development process, management and personal responsibility. In the process of being familiar with the work, I gradually understood the core values of honesty, diligence, realism and innovation in property management, which added new vitality to the steady development of the company. The following is my self-evaluation during the probation period and a summary of my work performance.
1. At work, my main position is customer service specialist. At work, I try my best to do my job well and improve work efficiency and quality. In addition to doing my job well, I also cooperated with the data Commissioner during the preparation of _ _, and used my own advantages to help him formulate a series of tables and summarize the relevant data. During the period of learning and mastering customer service related skills, it is with such a firm belief that I will be strict with myself, study hard and strive to become an expert. It laid a good foundation for the smooth development of my future work.
2. In my study, I am strict with myself, correct my work attitude and integrate theory with practice; So as to improve their strengths and ideological and cultural quality, including learning to develop good living habits in life, being rich and organized, having a rigorous attitude towards life and a good style of life, being warm and generous, being honest and trustworthy, being ready to help others, having their own good working principles, and being able to live in harmony with colleagues.
3. Consciously abide by the rules and regulations of the property and insist on participating in every training of the property. I have been devoted to my study and work with rigorous attitude and positive enthusiasm. Although there are tears of success and bitterness of failure, the increasingly fierce social competition has made me fully realize the importance of becoming an excellent worker with all-round development in morality, intelligence and physique.
Although it is only a few months, the gains in the middle are indelible, which cannot be separated from the help of unit leaders and colleagues. I always believe that no matter how bright the match is, there is only light as big as a bean. But if you light a pile of matches with a match, it will burn very brightly. I hope to use my brilliant youth to ignite every guest and inspire my colleagues to contribute to our cause, forge ahead and create a better tomorrow. Of course, my work still has shortcomings and deficiencies. I will continue to study hard and do my best in the future. Our work needs a spirit of transcendence. I believe that we will do better and better through hard work.
Here, I will make a report on my work and experience during the probation period, and take this opportunity to formally request the company leaders to become full members. I hope that the company leaders can comprehensively consider my work attitude, work ability and work performance according to the requirements of regular employees. I am willing to contribute all my strength to the vigorous development of the company.
How to write a summary of employees' employment in 2022?
On _ _ _ _ _, I passed the interview and came to work in the finance department of _ _ _ company. I have been working for two months. During these two months' work, I tried to adapt to the new working environment and post, studied with an open mind, buried myself in my work, and fulfilled all the tasks successfully. Now I will summarize my work in the past two months as follows:
First, the ideological aspect.
At the beginning of my work, I carefully understood the company's development, studied the company's management rules and regulations, and became familiar with the daily work related to finance. At the same time, I worked hard to improve my working methods, improve my working ability, and meet the challenges of my work with a brand-new attitude. Every Thursday night in the company to learn courses related to enterprises, benefited a lot. Although I have studied it before, I am not as careful as your company. From this period of study, I know how to be a good enterprise, how to improve myself, and how to do it in an enterprise for a long time.
Second, the work.
Correct work attitude and strictly observe organizational discipline. I always greet my work every day with full enthusiasm and always treat my work with 100%.
1. Be patient and meticulous in financial work. I have worked in your company for about half a month. During this half month, I got along well with the employees of the company, studied with an open mind, and got a general understanding of the relevant financial and business dealings of the department. At the same time, I also completed the tasks assigned by the leaders, and learned about the engineering subjects under construction and some basic financial processes of the new company to be established. Half a month later, I was transferred to the finance department of a newly established company as an accountant. I was scared. I'm afraid I can't do it well. A newly established company, nothing has been established financially, and I am the only one in the finance department. I'm afraid I'll rebuild everything without a financial foundation.
However, with the encouragement of my leaders and colleagues, I worked overtime, studied with an open mind, read a lot of related books, got to know the general situation of the company, and gradually learned how to manage the finance department of a new company. When the hotel began to build, I strictly implemented the financial system, made every account well, and ensured the balance of payments. Every incoming and outgoing account, I carefully check the invoice and bill, and record it according to the financial classification rules. According to the financial system, I refine the monthly income and expenditure, and do a good job of monthly routine reconciliation.
2. Actively do a good job in copywriting management. It is my regular work to systematically and standardize the classified management of departmental EIA project data files. I use the method of combining normal maintenance with regular centralized sorting to classify and file files. I do a good job of input, sorting and printing, and make forms and documents according to my work needs. In the past two months, I basically ensured the orderly operation of the daily work of the office, and at the same time actively completed other tasks assigned by my superiors and actively participated in the relevant study and work of investment companies in Changdu area. In the face of a lot of trivial daily work, I strengthen my work consciousness, pay attention to speeding up the pace of work, improve work efficiency, calmly handle various affairs, and strive to be comprehensive, accurate and moderate to avoid omissions and mistakes. With the help and support of leaders and colleagues, I basically got everything done and everything was implemented.
Two months is fleeting. Although I have done some work, there are still many problems, mainly the following:
1, lack of innovative spirit. You can't actively play the spirit of serious study and pioneering, but passively adapt to the needs of work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work.
2, the work is not very solid, can not keep up with the pace of the times. Busy with daily chores, the work did not rise to a certain height. I can't concentrate on work and study. I know a lot of knowledge, but I am not good at it. I am often careless in my work and don't pay attention to details. All I know is that I probably started doing it. Finally, I checked myself and had to start over. In my future work, I will try my best to correct my shortcomings. The most important thing is to pay attention to the details, so that the future work can proceed smoothly, and I will also devote myself to the work with greater enthusiasm.
First of all, I will strengthen my study, improve my political and ideological quality and professional work level, establish a good professional ethics, devote myself to my study with a serious attitude, full enthusiasm and strict discipline, and accumulate necessary basic knowledge and skills for my work. Although the work of cost is trivial and complicated, I will strive to further improve my working ability in many aspects and face my daily tasks with a positive attitude.
Secondly, I will also pay attention to cultivating my adaptability, coordination, organization and creativity, and constantly learn, forge ahead and improve myself in my work in order to better complete my work.
The above is my summary of the work in these two months. I will try my best to overcome my shortcomings, make up for my shortcomings and do better in the future. Here, I thank my leaders for their trust in me and my colleagues for their support and encouragement. In just two months, I learned a lot, which I have never felt before. The books I read and the things I did for two months made me feel that I couldn't learn in the first six months.
I was afraid of what would happen if I did something. I always ask other colleagues to help me do it. I always wanted to rely on my head. After a long time, I became dependent. However, after staying here for two months, I feel I have changed. I learned to take responsibility and know that only by studying and reading can I improve my level, instead of asking for help blindly. Only by enriching myself can I enrich others. I sincerely thank you for making me have a deeper love for this job. I will study harder and do a good job in the company's finances in the future.
The above is what Bian Xiao shared today, and I hope it will help everyone.
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