Hebei province road condition inquiry telephone number

Hebei Expressway Traffic Enquiry Tel: 96 122.

In order to continuously meet the public's growing demand for 12328/96 122 customer service telephone, and fully enjoy the convenient and efficient service brought by intelligence, the bureau recently directed the dispatching center to upgrade the 12328/96 122 customer service system, and the intelligent robot's "call-free" function was officially implemented. The application of intelligent robot customer service in 12328 transportation service supervision telephone system is the first case in China.

Intelligent robot customer service system is based on big data deep mining technology and neural network technology, and according to the design principle of "free communication+intelligent guidance", it effectively integrates the traffic business of 12328 and the highway business of 96 122, and supports free communication and free switching between the two systems.

According to the user's intention, the corresponding business domain information is directly given, so as to realize automatic public speech recognition and free man-machine communication, and let users obtain related services in the shortest time. Citizens can call 12328 traffic service supervision telephone number or 96 122 high-speed service telephone number, and only need to inform the relevant requirements, such as whether the XX toll station is open, the smell inside the taxi, the number of the XX traffic bureau, etc.

Robot customer service will judge the areas that users need according to their voices and provide relevant services intelligently. The system can provide users with information consultation, complaints and suggestions in the fields of urban passenger transport, road transport, waterway transport and expressway business, as well as related services such as expressway condition inquiry, toll station status inquiry and nearby high-speed inquiry.

Extended data:

Ordinary emergency telephone

Hebei expressway customer service telephone number 96 122

Hebei high-speed alarm telephone 12 122

Fei Jing station 1 10

Traffic broadcasting hotline188031110/2.

Fire station 1 19

Medical first aid desk 120

Postal service telephone number 1 1 185

Train ticket inquiry 12306

Shijiazhuang airport flight enquiry telephone number 96360

Directory assistance 1 14

Hebei province expressway tourism information service network-ordinary telephone

Hebei high-speed travel information service network-Hebei high-speed service?

Hebei Provincial Expressway Administration-12328/96 122 Intelligent Machine for Customer Service System