Why can't my GT Neo Flash version accept the software transmitted by the computer?

Check the computer:

1. The USB interface of the computer is abnormal, the power supply may be abnormal, and the mobile phone device cannot be recognized. You can try to replace other USB ports on the computer motherboard. It is recommended that you use the USB port near the power interface to connect.

2. Some computers may be subject to strict information security control, and USB related functions are prohibited. I suggest you consult company IT or connect your mobile phone with another computer.

3. The computer driver does not adapt to the mobile phone or the driver file is abnormal, which leads to the installation failure. You can try to install mobile phone connection assistant software (such as 9 1 assistant) on your computer before connecting your mobile phone.

Check the data cable and mobile phone:

The abnormality of 1. data line may cause the computer not to correctly identify the mobile phone device, which may lead to abnormality. Please try to replace the other data cable before connecting the computer.

2. If the mobile phone is turned on or off, or it is turned on abnormally, it may lead to the failure to recognize the mobile phone device normally and the driver installation fails. Please restart your phone, and then connect to the computer after entering the desktop.