How long will it take for the train to be delayed?

When passengers are delayed by more than one hour, the railway company should compensate the passengers for the lowest fare of 20 pounds. According to the compensation standards for train delay submitted by various railway companies, more than half of the railway companies will return 50 tickets as compensation for passengers whose trains are delayed for more than 30 minutes. It depends on whether the train is delayed due to force majeure or whether the transportation enterprise is at fault for the train delay. If the train is delayed due to natural disasters and other reasons, or the transportation enterprise is not at fault, the passenger's claim for compensation should be unfounded and not supported according to law.

If the delay is caused by force majeure and other reasons, it is not necessary to bear the liability for compensation. If it is caused by reasons other than force majeure, it shall be compensated and the average annual income of urban residents shall be calculated according to the delay time. For details, please refer to the ticket purchase details page and consult the staff. Common situations that cannot be attributed to the operator generally include force majeure, bad weather, accidents, etc.

Legal basis: Article 10 of People's Republic of China (PRC) Railway Law.

Railway transport enterprises shall ensure the safety of passenger and freight transport and ensure the punctual arrival of trains.

Article 820

The carrier shall transport passengers according to the time, frequency and seat number recorded in the valid ticket. If the carrier delays transportation or has other abnormal transportation conditions, it shall promptly inform and remind passengers, take necessary resettlement measures, and arrange to change other flights or refund tickets according to the requirements of passengers; The carrier shall bear the responsibility for the loss of passengers caused by this, unless it is not attributable to the carrier.