Traditional Culture Encyclopedia - Hotel accommodation - Never let your customers get drunk.

Never let your customers get drunk.

Guide: There are thousands of rules for doing business in Qian Qian. In fact, the most important thing is sometimes just a very important core.

/kloc-at the end of 0/9, a 0-year-old boy from Poland ran a hotel in Berlin, Germany. At that time, there were many world-class hotels like Mary Tim in Berlin, and the competition was fierce.

The young man's hotel is located in the commercial center of Berlin, and he also invited famous designers from Berlin to design the hotel. He thought he could get the money as long as he waited. Unexpectedly, the business has been tepid since the hotel opened. So he called his father. The father listened to his words and said flatly, "Son, if you want to stand out from the crowd, you have to be different."

Just when he was depressed, suddenly a drunk came over and scolded him. Before he knew what was going on, a lady came up to apologize to him and said that the drunk was her husband, and he was drunk and unconscious at Mary Tim Hotel. After your daughter apologized, she pointed to the waiter and cursed, saying that her husband was so drunk that the hotel was very responsible. Seeing this scene, the young man was suddenly inspired.

Back at the hotel, he changed the management rules to: Never let customers get drunk. In order to do this, he ordered the bartender to make special treatment for all kinds of wine in the bar. Although the wine is fragrant, the alcohol content is very low, so customers are not easy to get drunk even if they drink to their heart's content.

Soon, the hotel was full and the turnover rose rapidly. Many customers want to try it.

In the following decades, he opened more than 40 branches in Europe, Africa, South America and Asia. This hotel is the world-famous luxury hotel-Kempinski.

Editor's note: An important highlight has created a difference and a foundation. To succeed, apart from being different, the most important thing is to give customers what they need.