Traditional Culture Encyclopedia - Hotel accommodation - A brief summary of the cleaning staff’s year-end work

A brief summary of the cleaning staff’s year-end work

Summary is a written material that reviews and analyzes study and work life or its completion during a specific period of time, including achievements, existing problems, experiences and lessons learned. It can improve Our ability to find problems, let us write a summary for ourselves. What should a summary of what you’ve seen look like? The following is a short year-end work summary template for cleaning staff that I compiled. I hope it will be helpful to everyone. Cleaning staff year-end work summary template is short 1

With the care, help and support of the leaders and all comrades, we will work closely around the cleaning of xx hotel, give full play to the job functions, continuously improve work methods, and improve work efficiency. Completed various tasks well. I always put learning in an important position and work hard to improve my overall quality.

1. Work performance over the past year

1. Strengthen the image and improve my own quality

I insist on treating people with sincerity, being dedicated to my job, and correctly handling hardships and hardships. Joy, the relationship between gains and losses, personal interests and collective interests, insists on dedication, honesty and dedication. After a year of study and exploration, I was able to complete all the cleaning work inside the __ hotel in an orderly manner.

2. Be strict with self-discipline and constantly strengthen the construction of style

Over the past year, I have been strict with myself, and have always regarded being patient, willing to pay, and obscurity as my criteria. I am down-to-earth, Keep your head down and work hard. At work, we must strictly abide by various rules and regulations, respect leadership, unite comrades, and constantly improve work style. We do not care whether we do more or less, we just hope to complete all the work successfully.

2. Shortcomings in work and future efforts

Although the work in the past year has achieved certain results, there are also some shortcomings. In future work, I will definitely work hard Sum up experience, overcome shortcomings, and strive to do a better job.

In terms of style, we must abide by rules and disciplines, unite colleagues, be pragmatic, optimistic and progressive, always maintain a rigorous and serious work attitude and meticulous work style, be diligent, and work hard without complaint. Carry forward the fine traditions of hardship, simplicity, thrift and hard work, and willingness to help others in life, always be honest, work diligently, live a hard-working and simple life, always keep in mind your responsibilities and obligations, be strict with yourself, and be strict with yourself at all times. Serve as an example and lead the way. Cleaning staff year-end work summary template short 2

Under the leadership and guidance of the hotel leaders, I finally completed my work during the probation period, and also stood at the stage of becoming a full-time employee, looking back on this period of work During the time, I also worked very hard to make myself grow better. At the same time, I took my work seriously and worked hard to do the job I should do as a cleaner.

1. Completion of the work

During this period of time, I have completed the work according to the instructions of the previous leader, and faced every day's cleaning work with my most serious attitude . Hygiene treatment has always been carried out in accordance with the hotel's requirements, and every small aspect has been done as much as possible to be more meticulous. Adopt different cleaning methods according to the different hygiene requirements and treatment methods of each work area, and at the same time work hard to do the job you should do as a cleaning staff. During this period, I even communicated with the heads of each region, and it became clear which tasks I should be responsible for, and I tried my best not to disturb the progress of other tasks during my work.

2. Strict requirements for hygiene

Every place in the hotel is a place where guests will see it when they come to visit, learn about, and live there, so no matter where it is, cleanliness Hygiene must be guaranteed to a great extent, so in order to provide hotel guests with a better housing experience, there are stricter requirements in terms of hygiene. It is also true that these strict requirements make my daily work tasks as a cleaner more arduous, and it requires a lot of effort to truly complete it. Of course, even so, I still attach great importance to these requirements, and I work hard to do every job and make the hotel as hygienic as possible.

3. Efforts in the next stage

After I become a full-time employee, I will work harder on myself and do my best to improve the hygiene of the hotel, so that everyone can be satisfied Guests all feel the happy life, warm environment and comfortable atmosphere of our hotel. From now on, I will work hard to improve myself, use my best state to grow and improve myself, and use my best way to achieve better growth and change. As a cleaner, I know the importance of my job, and I will work hard to improve myself so that my life can be more important and more exciting. Now, I will devote myself wholeheartedly to the hygiene of the hotel. Pay attention and consciously do every task well, so that a clean and comfortable environment appears in front of the leaders and guests, which will allow my work to get better praise. In the face of future work, I will also work hard to let myself grow in the current environment and get more growth and changes at work. I believe that as long as our hotel staff can work very hard for If the hotel pays, it will definitely reap great growth and changes, and at the same time, it can make one's life more fulfilling and happier. Cleaning staff year-end work summary template 3 short

The new year opens up new hopes, and the new journey carries new dreams. In the blink of an eye, 20xx has quietly slipped through the fingertips, ushering in the promising year of 20xx. This year, through everyone's joint efforts, the agency cleaning class successfully completed various tasks assigned by the leadership and was highly recognized. There is no distinction between high and low jobs, there are only differences in division of labor. Cleaning work may seem ordinary. It is just one of the thousands of service management industries, but it reflects the overall image of the entire industry unit. Looking back on the past year, we have made the following summary:

1. Strict system

As the saying goes, there is nothing without rules. Strictly standardize labor discipline. In addition to the normal daily punch-in, the person in charge of the area and the squad leader will conduct spot checks from time to time to ensure that employees are not late, do not leave early, stick to their posts during working hours, and do not leave work without permission. Develop a strict health assessment system. For health unqualified areas, once found, a demerit will be recorded.

2. Standardization of cleaning

In addition to daily routine cleaning, daily work requires regular and fixed-point cleaning tours to ensure that the area is clean, tidy and smell-free, and that there are no blind spots in every corner. No dead ends.

3. Image standardization

As a service unit, the agency cleaning class is definitely a sight in the agency courtyard. If you meet such a group of people in the agency courtyard, their clothes are neat and their steps are neat. Unified, two people in a row, three people in a row, those are the cleaners of our agency. Do not make loud noises in public places, use civilized language when speaking, and colleagues should help each other and be united. Don’t spread rumors, don’t believe rumors, don’t create troubles, and create a sense of teamwork that is united and upward, where people come when they are called upon and come from capable people.

IV. Normalization of conservation

Repairing old items and recycling them, saving expenditures and reducing consumption are the long-term management of our cleaning class. The leaders of the region have always regarded this work as a key point, Every broom and mop will be modified and strengthened by our hands one by one. Every ash bucket and paper basket will be repaired and repaired. Even every rag is used by category, and it is usually worn out. The rag is used to wipe off the oxalic acid at the end of the month.

Looking back on the past year, the agency cleaning class has achieved certain results, but there is still a gap compared with the leadership's requirements and the work of each brother area. In the future, we will learn from each other's strengths, learn lessons, sum up experience, and will With a sincere service heart, we strive to do our job well and bring the service quality to a higher level. Cleaning staff's year-end work summary template is short 4

Under the strong support of the group leaders and the correct leadership of the property company manager, the cleaning department adheres to the company's purpose of "your satisfaction is our eternal pursuit" and continues to grow. Worked hard and successfully completed the task. In 20xx, in addition to doing our job well as always and firming up the concept of "service", we must also develop work ideas. This year, our department's work focuses on the following aspects:

1. Improve various aspects Management system and form supporting assessment and supervision mechanisms.

In 20xx, we will modify and improve various management systems on the basis of the original ones, change the previous passive state of "people managing people", and move towards a positive trajectory of "systems managing people and systems constraining people". Further strengthen the management of people, and refine and quantify various work standards. On the one hand, it is convenient for operators to familiarize themselves with what they should do and to what extent they should do it; on the other hand, it is convenient for the assessment and supervision of supervisors and reduces personal subjective factors. At work, we adhere to the "five determinations" policy of "determining people, determining positions, determining timing, determining standards, and determining tasks", take effective measures for specific tasks, strengthen the management of operators, and optimize the personnel structure, which will be more conducive to future work. development.

2. Establish a service brand. The establishment of a service brand is conducive to the visibility of the company, and it is the same for a department. It is conducive to improving the influence of the department and enhancing the cohesion of the department. At present, we are based on the principle of "Clean one household, clean one household, and satisfy each household." "Principle of providing housekeeping services to the owners, which has been well received by the owners and established a good image in the minds of the owners.

3. Determine two work goals. That is to meet the health standards of Class X properties in XX City and achieve the goal of economic efficiency. According to the positioning of the community and the positioning of property services, our cleaning department will make unremitting efforts to create a first-class living environment for the owners, strictly implement the hygiene standards of Class X properties, and strive to be one of the top ten property companies in xx city. While doing a good job in cleaning, we will also do a good job in waste collection and housekeeping services, minimize staff reduction and increase efficiency, and improve the economic efficiency of the property.

4. x is a housekeeping service company. On the one hand, due to the different qualities of our cleaning staff, the quality of work is different, and the effects of housekeeping services are also different; on the other hand, the current form of working in shifts is not convenient for personnel management. x housekeeping company, while ensuring service quality and standardizing internal management, we can also withdraw a certain service fee.

5. Establish a garbage transfer station. As the number of owners continues to increase, the amount of garbage in the community continues to increase. The removal, transfer, and processing of garbage are an important part of cleaning work. It is hoped that with the strong support of the group leaders, a transfer station will be established as soon as possible.

6. The unity and inseparability of cleaning and greening. Cleaning and greening are both part of community environmental management. Without cleaning, the community will be dirty, messy, and poor; without greening, there will be no flowers, plants, or trees. If the two belong to different departments, there will be phenomena in which they contradict each other, push each other, and argue with each other. It is recommended that the two be merged into the Ministry of Environment. Cleaning staff year-end work summary template short 5

I am honored to serve as a cleaning staff in xx park. This job is hard-won for me. From the xth day on the job, I have done it with a rigorous attitude. Treat this job. Cleaning work is not worth mentioning in the eyes of many people. I originally thought so, but since I really came into contact with the actual work, I found that it is not simple. Things that I don’t pay attention to at ordinary times are very important. As for the cleaning staff, they must not be careless. Corners, corners, inside and outside the windows, and nooks and crannies are all the focus of self-examination.

In the xx community, I work hard to do my job well with a sincere service heart. From exploration to familiarity, from confusion to confidence, every step I took, I received enthusiastic help from company leaders and colleagues, and gained understanding and support from most owners and tenants. If there is something to be said for the work during this period, it is not because of my personal ability, but because we have a high-quality cleaning team and a group of enthusiastic and dedicated property managers. . The purpose of this one-year summary is not to smear yourself, but to calmly review the gains and losses of your work during this period, sum up experience, learn lessons, and look forward to doing better in future work. Cleaning is an ordinary position, but I have always been doing it very hard and working hard. In the course of my work, I have learned a lot about how to behave and do things, and I have improved in all aspects. I always correct my attitude at work and do everything humbly. My colleagues’ enthusiasm for work has also infected me. The work I do is simple, but important. The company’s cleaning work is related to the overall image of the company. Showing the clean and tidy side to the residents makes me feel very accomplished.

Those who do cleaning work must have a good attitude, do their part well, and put in more effort when the company needs it. While engaged in cleaning work, I learned while doing it. During this period, the daily cleaning work mainly relied on the effective command of the company leaders and the high degree of consciousness of the managers. Over the past year, I have been able to actively report to the leadership on the handling of major incidents and take prompt measures without making serious mistakes. However, there are still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied them in time, and no serious mistakes occurred. as a result of.

The past year’s work has also exposed some of its own problems, such as being relatively relaxed in its own requirements and not paying enough attention to some details, which need to be improved in future work. In the future, I will learn from advanced people, master more skills, improve my professional level, and am determined to devote more time and enthusiasm to ordinary jobs, complete various tasks assigned by the company, and live up to the company's leaders. expectations, better serve the owners, and add luster to the company.