Traditional Culture Encyclopedia - Hotel accommodation - What are the key contact points of the hotel housekeeping department for customer service, and what are their requirements and significance?

What are the key contact points of the hotel housekeeping department for customer service, and what are their requirements and significance?

1. Customers are friends.

Step 2 smile

3. Sincerity, honesty and friendliness?

4. Provide fast and agile services.

Waiters often use at least two words with magical charm.

6. Wear your own nameplate.

7. Every waiter should be proud of his glamorous appearance.

8. Have the team spirit of cooperating with others.

9. Before the guests greet you, greet them with your respectful name.

10. Every waiter should be familiar with his work, his hotel and related information.