What do you mean by 5W 1E and 6W2H in terms of quality? What is the specific content?

5W 1E enterprises should incorporate process standardization into the overall plan of process quality improvement. There are six main reasons for product quality fluctuation:

(1) Why-why do you want to do this? (purpose);

(2) What-what's the matter? (object);

(3) Where is it executed? (location);

(4) When-when will it be implemented? When will it be finished? (time);

(5) Who will carry it out? (personnel);

(6) Environment-temperature, humidity, lighting and cleaning conditions (environment) in the workplace.

6W2H General Decision-making: It is a value-oriented standardized thinking process. What do people go through in the process of pursuing their ideals and goals? Why? How to play a role? When? Who? How to improve efficiency? How to achieve cost performance.

1, which-selects the object.

What kind of road does the company choose? What kind of products does the company choose? For example, in the process of housing industrialization, should we choose steel structure, wood structure or precast concrete (PC) structure? Be a project company or a product company?

2. why)—— Select the reason.

Why do you want to produce this product? Can you produce anything else? What exactly should I produce? For example, if you don't make money as a project company now, can you be a product company?

3. What-Function and Essence

What is the function of this product? Which customers and people can it meet? For example, for real estate developers, is the function and essence of small-sized serviced apartments an investment demand or an excessive housing demand of single white-collar workers?

4. Where-where?

Where does the production take place? Why do you have to do it in this place? Can we go somewhere else? Where the hell should I do it? This is something to consider when choosing a workplace. For example, for real estate developers, is it appropriate for small-sized serviced apartments to be built in economic development zones? Another example is "making money where there is money", which is not only applicable to the choice of development areas of real estate companies, but also to the choice of personal employment locations.

5. Time and Procedure (When)-When?

It is very important to grasp the time and rhythm, such as the concept of just-in-time system in manufacturing enterprises, the phased development of real estate market and the phased opening concept.

6. Organization or personnel (WHO)-responsible unit and person in charge.

Who is doing it now? Why let him do it? If he is a panacea, according to Laozi's Tao Te Ching, "the knower doesn't know, but the blogger doesn't know", can he turn the blogger into a knower? If according to Jobs' law, an excellent person can top 50 mediocre people, then three heads are definitely not as good as one Zhuge Liang. "

7. How to do it-how to improve efficiency

How to improve efficiency? The simplest rule is to adopt standardized products. If the company's organization is relatively complete, can it still adopt "Pareto improvement?" If the company's organization is not perfect, can it adopt "Caldo Hicks Improvement"?

8. How much-what is the price/performance ratio?

Thirty * * * a hub, when not, there is a car. Think of it as a device. When it is useless, it will be useful. Carve the family into a room, and when it has nothing, it has a room. Therefore, thinking is beneficial, but thinking is not. Everything has its value and can be used. The exchange between things is based on value, and everything depends on the cost performance in your mind.