Detailed explanation of hotel guest control system service

Operation and position: controlled by the door magnetic switch or the embedded rebound board switch panel installed next to the power box.

Function description:

No matter day or night, when you open the door and enter the "welcome mode", the corridor lights automatically light up, creating a welcome atmosphere, making guests feel the warmth of coming home and facilitating customers to insert cards in time.

Take electricity;

If a valid identification room card is not inserted within 2 minutes after opening the door and entering the room, the corridor lights will be automatically turned off;

Insert a valid identification room card at night, enter the "check-in mode", and the corridor lights up. When the left and right bedside lamps are on, guests can turn on and off the porch light by pressing the porch light switch.

Night lighting

Operation and position: controlled by the embedded rebound panel switch installed on the bedside and the embedded touch screen switch panel switch of the main control.

Function description:

Use the night light switch to turn on and off the night light;

Press the main switch to enter the "sleep mode", all lights go out, and the controlled socket keeps power supply; If guests need to get up or drink water, they can press any switch, and the system will switch to "nap mode", and the night light and bath mirror light will automatically light up, so that guests can comfortably adapt to the light and easily find other switch buttons that need to be turned on.

Bathroom lamp, bathroom lamp

Operation and location: controlled by embedded rebound board switch panel or infrared detector installed at the entrance of bathroom.

Function description: Use the bath mirror lamp and bathroom lamp switch or infrared sensor switch to turn on and off the bath mirror lamp and bathroom lamp.

draft fan

Operation and position: it is automatically controlled by the embedded rebound panel switch panel or the host computer installed at the door of the bathroom.

Function description: When the card is not plugged in, the exhaust fan automatically runs for 5 minutes every hour to ventilate the room.

When the card is inserted, the exhaust fan is only controlled by the switch, and the main controller does not control the exhaust fan.

Left and right bedside lamps

Operation and position: it is automatically controlled by the embedded touch screen switch panel installed on the bedside and the host.

Function description: the left and right bedside lamps (only for ordinary resistance incandescent lamps) can be dimmable steplessly;

After inserting the card in the evening, enter the "sign-in mode", the left and right bedside lamps will be on 50% brightness, and the corridor lights and bar lamps will be on;

Press and hold the left and right bedside lamp switches continuously to enter the dimming process and circulate, and release the left and right bedside lamp dimming switches to stop the left and right bedside lamps at the current brightness;

When the left and right bedside lamps are turned on, press the "main switch" at this time and the left and right bedside lamps will be turned off.

Indoor lamp

Operation and position: directly controlled by the embedded rebound large board switch panel installed on the bedside.

Function description:

Switch mode controls opening or closing;

Indoor lamp

Operation and position: directly controlled by the embedded rebound large board switch panel installed on the bedside.

Function description:

Switch mode controls opening or closing;

master switch

Operation and position: controlled by the switch panel installed on the embedded rebound board beside the bed.

Function description:

Press this switch, all the lights in the room will go out, and the "Do not disturb" on the display box outside the door will automatically light up;

The main control switch has fluorescent display or LED indicator with weak light display.

doorbell

Operation and position: controlled by multi-function display switch outside the door

Function description:

Press the doorbell switch to make a tinkling sound to remind guests that someone is visiting;

When the guest presses the main system to enter "rest mode" and starts "Do not disturb", or when the guest directly starts "Do not disturb", the doorbell will be invalid, and the "Do not disturb" doorbell must be released to return to normal.

Plug-in switch

Operation and location: installed on the power switch panel at the entrance of the door.

Function description:

Power on only when the card is plugged in, and the function switch in the room without card is out of order;

Only by docking with the door lock system and using the same protocol can this card be powered on, and the identity of the entrant can be displayed and recorded on the computer terminal in the guest room center;

The door lock manufacturer shall provide relevant docking data.

Guest room door magnetic switch and wardrobe door magnetic switch

Operation and location: installed on the door frame at the upper end of the guest room door and the door magnetic control and wardrobe door at the upper end of the guest room door.

Function description:

The network control program displays the opening and closing state of the guest room door;

After the room card is inserted, it will not be closed for 5 minutes, and then it will turn to "early warning state", give an alarm on the network control program (that is, the icon of the door will flash), and automatically return to normal state after closing the door;

Open the door, if the room card is not inserted for more than 30 seconds, it will turn to "early warning state", alarm on the network program (flashing guest icon with voice alarm), and automatically return to normal state after closing the door;

Opening the door automatically cancels the "Please Wait" display, and the "Please Wait" switch is invalid. After closing the door, the "Please Wait" switch returns to normal function;

The door opening/closing information is recorded in the server and can be classified, queried, printed and generated.

Request cleaning

Operation and position: controlled by the embedded rebound large board switch panel installed next to the card or at the bedside position.

Function description:

When this switch is pressed, the LED indicator on the switch lights up, and the icon on the multi-function panel outside the door lights up, and this signal is uploaded to the guest room center computer through the private network, otherwise, the icon display on the related workstation computer disappears;

When you start cleaning the room, pull out the room card at this time, and the display of cleaning the room will remain unchanged; It can not be cleared until the waiter manually presses this switch when cleaning the room, which effectively evaluates the service efficiency of the waiter;

Press the clean room switch, and the Do Not Disturb indicator will go out automatically.

Don't disturb

Operation and position: controlled by the embedded rebound large board switch panel installed beside the card and at the bedside position.

Function description:

When the switch is pressed, the LED indicator on the switch and the icon on the outer panel light up, and the signal is uploaded to the guest room center computer through the private network; On the contrary, the icon display on the relevant workstation computer disappears;

When you are in the Do Not Disturb state, every time you press the doorbell button, the Do Not Disturb icon outside the door flashes three times, prompting that the doorbell is invalid;

When the do not disturb is started, press the cleaning switch, and the do not disturb state will be released and automatically turn to the cleaning state.

Are you ready to check out

Operation and location: The embedded rebound panel is installed next to the door electrical box.

Function description:

Before the guests are ready to check out, they can press the "ready to check out" switch before taking off the power switch room card, and directly inform the room attendant to check out in time through the "through train" communication, which is convenient for the guests to check out at the front desk, avoiding the trouble of queuing at the hotel check-out peak, effectively improving service efficiency and reducing the complaint rate;

When the check-out display is started, pull out the room card at this time, and the check-out display will remain unchanged; It can only be cleared by manually pressing this switch when the service personnel make rounds, which is convenient for evaluating the service efficiency of the service personnel.

SOS emergency call switch

Operation and position: controlled by self-locking mode, professional key reset or embedded touch screen switch panel installed next to bathroom phone.

Function description:

Press this switch, the signal will be uploaded to the guest room center computer and the computers of relevant departments through the private network, and the voice alarm will be started immediately, and the assistant manager, security guard and room attendant will be directly informed to release the key through the "through train" communication, and the alarm and icon display on the computer will disappear, and the release time will be automatically recorded;

Don't disturb

Operation and position: controlled by the embedded rebound large board switch panel installed next to the card and at the bedside position.

Function description:

When this switch is pressed, the LED indicator on the switch and the icon on the outer panel light up, and this signal is uploaded to the guest room center computer through the private network; On the contrary, the icon display on the relevant workstation computer disappears;

When you are in the Do Not Disturb state, every time you press the doorbell button, the Do Not Disturb icon outside the door flashes three times, prompting that the unmanned doorbell is invalid;

When the do not disturb is started, press the cleaning switch, and the do not disturb state will be released and automatically turn to the cleaning state.

temperature controller

Operation and location: installed on the bedroom wall, the display value is the set temperature or time of the room, or the measured temperature.

Function description:

Remote automatic control, the computer in the guest room center can display wind speed, transition state in winter and summer and indoor measured temperature;

In the case of no card, the air conditioner is automatically controlled by the network, that is, in the customer control software, the air conditioner can be set to run in different ways under different room conditions, the room temperature can be set at will, and the Xia Dong can be selected at will, so as to realize the functions of energy saving and heat preservation.

After the guests check in, insert the room card, and the air conditioner is completely controlled by the guests, such as setting the temperature, adjusting the wind speed, switching on and off the air conditioner, etc. When the room temperature reaches the temperature set by the guest, turn off the solenoid valve fan to run at low speed, and when the room temperature deviates from the set temperature by 2℃. Start the fan and solenoid valve at low speed, and the air conditioner enters the normal cooling (hot) state; When the guest presses the power button of the air conditioner switch to turn off the air conditioner, the automatic temperature control fails and the fan stops running.

After the guest inserts the room card, he can set the sleeping temperature for the room, that is, add 1-5 degrees 1 to the temperature set by the guest. The start time can be selected from 0: 30am to 3: 30am, and the end time can be selected from 5: 00am to 8: 00pm, and the time can be set. For example, if the temperature adjustment of the sleep air conditioner is 3 degrees, the temperature set in the room will be raised in winter or lowered by 3 degrees in summer on the basis of the guest's setting. If the guest adjusts the temperature during this period, the temperature set by the guest is the main one. If the guest has not changed, change the temperature set for the guest before 8: 0010: 30 in the morning.

The "temporary departure state" begins when the guest checks out for the first time. During this period, if the guest wants to go out, the room will be in a "temporary leave state" after unplugging the room card, and the air conditioner will automatically perform the temporary leave insulation mode. After the room card is plugged in again, it will return to the state before the card is pulled out.

Uncontrolled socket

Operation and location: external distribution box control

Function description:

Power outlets such as refrigerator, mobile phone charging, vacuum cleaner and computer are directly powered by the guest room distribution box and are not controlled by this system.

Controlled power source socket

Operation and Position: Main Chassis Control

Function description:

The 20A relay inserted in the key card main control box is connected, and the sockets such as TV, electric kettle, bathroom hair dryer, floor lamp, table lamp and shaving in the guest room are powered on; Press the "main switch" not to turn off the power supply of controlled power source socket; After taking out the key card, delay for 30 seconds, and cut off the power supply of the controlled power source socket.