How to complain about the poor front desk of the hotel

Most of the complaints are because the problems encountered by the guests during the check-in process have been solved and they want to seek help, but they are not satisfied or the hotel does not pay attention to them at all.

Suggestion: Before choosing a hotel, first browse the comments, favorable comments and bad reviews on the online platform, or check through online customer service to see if it can meet your needs, for example, you want a room near the sea, for example, you want to go to the swimming pool, for example, you want the hotel to be renovated for free, and so on. This requires communication in advance.

If you encounter any problems during the check-in, you can directly talk to their supervisor or manager. When you meet such a waiter, you can ask their person in charge to come out and communicate. After all, everyone is not going out to quarrel.

Online complaints. After staying in the hotel, if we are not satisfied with the waiter in this hotel, we can complain online, but don't make it out of nothing.

Another point is to keep the original evidence. If the hotel is at fault, such a complaint will be supported. The same is true of hotels. Keep the original evidence, and you can complain about bad reviews later.