Excellent service case of hotel public broadcasting department

Reprinted 2007-4-1415: 59:13.

Pa Xiaowang cleans the garbage in the trash can at the elevator entrance on the eighth floor. At this moment, a fashionable lady came from the guest room aisle. As she walked, she fiddled with a sunflower-like melon seed tray in her hand and came to the elevator. After pressing the elevator downstairs, she dug out some sunflower seeds from the sunflower-like melon seed tray, put them in her mouth and chewed them a few times. Poof! The lady spat sunflower seed shells in her mouth on the carpet in front of Xiao Wang. Xiao Wang glanced at the female guest and moved his mouth to say something, but he held back. He squatted down to pick up some sunflower seed shells vomited by the lady and put them in the trash can. This fashionable female guest is also aware of this. She blushed and smiled: "Oh, come on, you said I would pay attention."

However, Wang Yi didn't expect her behavior to bring ugliness to the female guests. He is thinking about how to answer the guest's questions. In an instant, Wang had several answers in his mind:

The first answer is: "Oh, you are a guest, how can I say you?" But quickly deny it, because the guests will be more embarrassed;

The second answer is: "no, no, no, this is what I should do." But this answer is even worse, because it will make the guests look down on themselves, and he denied it.

The third answer is: "You're welcome. I don't think you did it on purpose. " Yes, this is the answer.

At this point, the elevator arrived. Xiao Wang held down the elevator and said goodbye to the female guest with a smile: "You're welcome. I don't think you did it on purpose. Here comes the elevator. Please go. "

Fashion female guests, smiling, take the elevator downstairs.

A few days later, Pa Xiaowang met the fashionable female guest at the elevator entrance. Today, she got on the elevator. She still has a sunflower seed tray in her hand and is still eating sunflower seeds in her mouth. Careful Xiao Wang found that after the female guest finished eating, all the sunflower seeds were spit in her hand. When she met Xiao Wang, she smiled and nodded to Xiao Wang and threw them into the trash can.

At this moment, Xiao Wang blushed. He didn't expect the female guests to remember themselves. He nodded and smiled at the guests: "The elevator is here. Please go. "