How to keep a work diary

The day passed quickly, and I believe everyone has a lot of experience. At this time, how can the most critical diary be left? How to write a beautiful diary? The following is how to write a work diary. I have compiled it for reference only, hoping to help everyone.

How to keep a work diary;

This morning, all the comrades sat together to summarize their work diaries. Everyone spoke actively to find out their own shortcomings and their feelings after reading the diaries of other comrades. I read everyone's diary carefully. Generally speaking, I think there is obvious progress than before, but there are also some problems that can not be ignored, such as perfunctory coping and a large number of excerpts. So, how should I write my own work diary? Personally, I think the main contents can include:

First, the focus of a day's work, that is, what the main energy is used to do; 2. Working methods worth recording, that is, working methods learned and understood in one day's work, that is, daily improvement; 3. Major mistakes in work and solutions, don't be afraid of problems being exposed, this is to avoid repeating the same mistakes; 4. What should we pay attention to tomorrow or in the future, such as the continuous work, to what extent it has been completed today, where to start tomorrow and what changes have taken place.

In addition, I think that in order to do a good job, in addition to writing a work diary, it is best to write a work plan for this week on the Monday at the beginning of each week. The plan should be closely related to the work theme, scientific and reasonable, and operable. The next diary is easy to handle, recording the daily work progress, what experiences are worth popularizing and what problems need to be learned. If you write with your heart, you will realize the benefits of keeping a diary over time:

1 Keep his memories, his feelings and thoughts at that time, which will look interesting in the future.

If you do some important work, keeping a diary may become a work summary, experience accumulation, and so on.

Journaling is still an attitude towards life. You are recording your life in time, and you are thinking about life seriously.

When you taste the sweetness of keeping a diary, the learning method of working diary promoted by the unit will change from "I want you to write" to "I want to write", and then you will change from passive to active.

How to write a work diary II:

Format of work diary:

Like the usual diary, the format of the marketing staff's work diary is generally to write the specific "year, month, day, week and weather" on the first line. A complete work diary must start from the above three items (the work diary printed by enterprises often includes the daily work start time and end time). Write "year, month and day" and record the date of your work. It is the imprint of time, indicating that in the long river of your memory, there have been ups and downs, joys and sorrows, and it is in the depths of your "history". In recent years, looking back at the past work diary, whether it is happiness or pain, success or failure, it is a fortune and a happy past. The "week" record shows your dedication. Marketers should not separate work and rest too much. "Win while others are resting", marketers who can go to work on Saturday and Sunday will definitely perform better than those who don't go to work. Sales, sometimes the competition is time and energy. The filling of "weather" can be explained from one side. No matter how the weather changes, you can experience wind and rain, rain or shine, you can cheer up and stride forward, and your mood and behavior will not become uncertain or even lazy because of the weather changes.

Of course, we can also write a title for the diary at the bottom of the first line above, which is the theme of the diary. This is actually equivalent to a marketing essay, which may be the prototype or "raw material" for your future writing.

Contents of work diary:

First of all, we should distinguish two concepts here: work diary and work log. Diary is a record of what happens every day, including both work and life, and often records the feelings of work and life at the end, which is also an experience induction or ideological sublimation. Diary is a kind of diary, which generally records the work done every day according to the needs of enterprises, such as visiting customers, visiting time, work items, negotiation results, next appointment, other records and so on. General enterprises require business personnel to keep a work diary, but in fact they write a work diary. What is said here is a work diary in a broad sense.

In fact, we can divide the work diary into two parts: work and life, which are inseparable and penetrate each other. One is a rational record, which records your specific work items, how your grades are, and what difficulties you encounter and need the support of the company. One is perceptual record, that is, your experience and perception of sales work is more the expression of emotions and ideas outside of work or work in a day.

The work part is the foundation. It records what we do in a day. Generally includes the following contents:

1. What did you mainly do today? Whether it's visiting or developing customers, assisting customers to distribute and tally goods, investigating the market, understanding competitors, helping customers to plan or implement promotional activities, visiting terminals to deepen cooperation, solving difficult problems of downstream customers with customers, or publishing sales policies that the company has just signed and approved.

2. Sales completed. In our work diary, it is best to have a daily sales record accumulation table, that is, to break down the monthly target into daily days, and list the quantity that should be completed according to the planned progress, whether the actual quantity is overdue or exceeded, the actual completion rate, whether it can keep up with the planned progress, and so on.

3. Market competition. We survive and develop in the defects of our competitors, and every mistake or defect of our competitors is our opportunity. Therefore, we should pay attention to the changes of competing products every day, such as the introduction of new products, the elimination of old products, the production date of products (according to the circulation speed of competing products), the implementation of promotional activities, the changes of customers, the status of salesmen and downstream customers, the standard of after-sales service, the satisfaction of downstream customers and so on. , these should be recorded in the log, do a good job of SWOT analysis and know yourself.

4. Urgent problems and tomorrow's work plan. By combing the day's work, the core factors, or major obstacles, or plans or policies that need to be applied to the company, and other resources that need company support are summarized. Everything is established in advance, and it is abolished if it is not foreseen. In this part, you can also add plans or ideas for the next day's work to guide the next day's work, so that every day's work is targeted and planned, which is convenient for inspection and evaluation.

5. Summary of work gains and losses. This is actually an evaluation of a day's work. These things are the most valuable, whether it is success or failure. In this part, we can review: what valuable and meaningful work items have been done in one day's work, what aspects have not been done in place, or even not done at all, and what needs to be improved in the next work. Successful experience, how to cultivate and improve customers or subordinates by writing cases or making courseware, and failure, also dare to expose ugliness by showing up, so that oneself or colleagues can get inspiration or reference.

Further reading

Diary of catering work

Monday

Today, the sun is shining and the breeze is blowing gently. Early in the morning, I came to my practice base, Xuefu Restaurant. Xuefu Restaurant in Xinpu District of Lianyungang is located in a small village near our school. Although the roads in the village are bumpy, it doesn't affect my mood and pace at all. I'll be there soon. What appeared before my eyes was a two-story hotel. It's not that big from the outside, but it's still different from what I expected. The space inside is completely different. My main task is to report to the manager, so the manager arranged the position of waiter for me. On that day, the manager led us to familiarize ourselves with the environment here and the work I would do next.

Tuesday

The next day, my job was to pass the food, also called taking it away. When assigning work, I asked for a long time because I didn't know what it meant to take food. Only then did I really know what "feeding" meant. Take a tray and put as many dishes as possible on it. I once tried to cook four different dishes at a time. It is such a trip back and forth that people feel that their hands and feet are not their own, and at the same time, they must clearly remember which dish belongs to which table, because the dishes in the restaurant will only be seen in the restaurant menu during training, so the most difficult thing for me is to walk a long way after the chef tells me what this dish is and then remember which table it is.

Wednesday

I think a restaurant is a place for a lot of interpersonal communication. Every waiter has extensive contact with a large number of guests every day and will have various service-based interactions with them. Handling these relationships well will make guests feel respected, valued and treated well. The acquisition of this feeling will play an inestimable role in the sustained prosperity of business and the publicity and communication of restaurants.

My experience in serving guests is that as a waiter, we should pay attention to the natural and smooth tone, affability, moderate volume, constant speech speed, and always remain calm and polite.

Thursday

It's boring to repeat the same thing every day, but I stick to it. Emergencies are common in services. When dealing with such incidents, I think we should adhere to the tenet of "the guest is always right", be good at standing in the guest's position, put ourselves in the guest's shoes and make appropriate concessions. Especially in the case of the waiter, we should dare to admit our mistakes and apologize and compensate the guests immediately. But when the waiter really doesn't do well, he should sincerely apologize. If it is sometimes a small mistake, apologizing in humorous and decent language can make it easier for guests to forgive you and create a relaxed and harmonious atmosphere between guests and waiters.

For example, I accidentally turned off the switch when I was standing by today. I immediately said, I'm sorry, smiled and said, it doesn't matter, darkness is temporary, and light is forever. Generally speaking, the guest's mood is a mirror of the service provided by the waiter. When the situation happens, the waiter should first consider whether the fault is on his own side, but say sorry.

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