Traditional Culture Encyclopedia - Hotel accommodation - General hotel front desk workflow (how to operate the computer)

General hotel front desk workflow (how to operate the computer)

I'm telling you, there are no operating steps in high-end hotels. First, you can type, so you can stay in a hotel. They are all automatic card readers. There is a card reader. When you have guests, just brush it on it. There is a registration interface when you need grades, just enter the information of the check-in person. Generally, after you apply, you will have a training period of 2-3 days. Q: Not a luxury hotel, but a small hotel. Brush the guest's ID card on it, and the registration interface will appear. Do you usually fill in the basic contents? Answer: Well, of course, some systems will be different, some brakes will pop up, and some people need to click on that interface. In fact, the interface is very simple and easy to understand. When guests come, they must fill in basic information, usually their names and ID numbers. Question: What is the basic content of general filling? Answer: My uncle's hotel is a four-star hotel. I often go to his place to help repair the computer front desk. I am familiar with it, too. Sometimes I help. What I know is that the name, ID number and account number are basically the same. I can leave my contact information if necessary. The rest is nothing. Questioner's speech: Thank you ... 2009-12-11.