How to complain about a New Zealand hotel?

1. Resolve directly with the hotel: First, you can communicate directly with the hotel's front desk or management staff, describe the problem in detail, and seek solutions. They will try their best to solve problems and meet needs.

2. Write an email or letter: If the problem is not solved satisfactorily, you can complain to the hotel management or headquarters by email or letter. In the complaint letter, state the problem, the dissatisfaction experienced, and the desired solution in detail. Please make sure to provide relevant booking and check-in information so the hotel can better understand and handle your complaint.