Traditional Culture Encyclopedia - Hotel accommodation - How to write the initial evaluation and rectification opinions of tourist star hotels?
How to write the initial evaluation and rectification opinions of tourist star hotels?
In order to create a "five-star" job, Huangshan International Hotel has set up a five-star hotel evaluation leading group and a hotel star creation leading group, which consists of four functional groups: star creation office, hardware engineering promotion group, service quality inspection group, intensive training working group and five-star data compilation group. According to the actual situation of the hotel, the detailed action plan, training plan, engineering transformation plan, equipment and materials addition plan and service addition plan were formulated, and the responsibility letter was signed with the department, which was implemented layer by layer. Since the end of 2006, the hotel has carried out five-star upgrade and expansion, with a total investment of 52.65 million yuan, adding luxury rooms 183 rooms in the new building, comprehensively transforming the leisure area, adding 350 square meters of leisure area, adding flower shops, bookstores, bars and other supporting functions. Make full preparations for the acceptance of "five-star" tourist hotels. From June, 5438 to February, 2007, Huangshan star judges reported the hotel's recommendation report to the provincial star judges. The provincial star judges inspected the hotel in February and April, 2008, respectively, and put forward some rectification opinions on the software and hardware upgrade of five-star hotels. According to the opinions of the provincial star rating team, the hotel immediately carried out self-examination and rectification work, and formulated the Task Book for Striving for a Five-Star Hotel and the Notice for Rectification of Star Rating Problems, which were distributed to all departments, requiring them to rectify the existing problems one by one.
During the star rating, Liu, deputy mayor of Huangshan Municipal Government and director of the Municipal Tourism Commission, cordially met with Chen Xuhua and Yan Xianfeng and their party. Chen Yaping, member of the party group of Anhui Tourism Bureau and leader of the discipline inspection team, Jin Ming, director of management standardization department, Fan, vice president and secretary general of the Provincial Tourism Association, director of standardization management department, Yu, deputy director of Huangshan Tourism Commission, and director of industry management department attended the feedback meeting.
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