Traditional Culture Encyclopedia - Hotel accommodation - What does the hotel room attendant do every day?

What does the hotel room attendant do every day?

Mainly responsible for the cleaning, cleaning and layout of hotel rooms and related public areas. Responsible for guest service in guest rooms, floors and related areas. Ensure that cleaning and room service work meet hotel requirements. According to the hotel's construction equipment, hotel scale, service quality and management level, a relatively unified grade standard has been gradually formed.

Extended data:

Job responsibilities of hotel room attendants

First, preparation before class

1. Dress according to regulations, wear work cards, pack up gfd, and get ready for work at ten o'clock in advance;

2, selling truth to attend the pre-class meeting, so that selling labor has countless hearts;

3. Prepare the car for labor, put cotton goods and consumables to be replaced on the car every day, and the car for labor is blocked at the door of the room being cleaned. The items on the car are evenly placed, easy to take, not dirty and stable, and the car curtains and broken bags are kept clean and intact.

Second, post-employment labor.

1. Liquidate my serious area in time according to the living conditions of the guests every day;

2, health labor should be cruel according to the rules, health things should pay attention to maintenance, and must not be mixed;

3, sales really implement the disinfection system of tea sets and sanitary ware, and the disinfected tea sets and sanitary ware should be sealed to prevent re-purification;

4. It is forbidden to touch the guest's belongings in the clearing room. When moving, it needs to be restored to its original state. After the liquidation, pay attention to lock the doors and windows to ensure the financial stability of the guests.

5. The general order of room cleaning is as follows: rooms that guests verbally propose to clean, rooms with "Please Clean Immediately" signs on the doors, rooms of key guests, rooms of ordinary guests and empty rooms;

6. Clean the room with the voucher as the step.

References:

Baidu encyclopedia? Room Attendant